Sym Tech Profile Summary

SYMPHONY TECHNOVENTURES PVT. LTD.

A104, Rizvi House,

Hill Road, Bandra (West),

Mumbai 400050

INDIA.

Call Us : +91 22 65121814

Fax Us : +91 22 26430634

Email : [email protected]

www.symphonytechnoventures.com

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Company Profile

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Snapshot

Since 2003

Inception Year 2005

Location : Mumbai, India

Areas of Operation

Software Development

Products

Project Management

Onsite Human Resource

Outsourcing

Travel Related Back‐Office

Operations

Managed Services

Managed Processes

Data Digitization,

Conversion, Tagging &

Loading

IT Consultancy

Countries of Operations

India

Australia

US

Product/Services To

India, Australia, US, UK, Middle East,

Holland

COMPANY PROFILE Symphony, a Software and ITES company offers Information

Technology Services, Software Development , Software Management

and Maintenance , Managed Processes, Consultancy, Products and

Project Management to its clients and partners as part of its package‐

based solutions approach.

Starting its formal operations in the year 2005 and based in Mumbai,

India, Symphony Solutions, now known as Symphony

Technoventures Pvt. Ltd. has been in the field of IT since 2003. Since

our inception we are a technology‐centric organization. Our

approach focuses on new ways of business combining IT innovation

and adoption while also leveraging on organization's current IT

assets.

Being a closely bound organization that has the strength and

dynamism to address the global opportunities in the paradigm of IT,

we are committed to making a valuable difference to client business.

We do this by focusing our energy on delivering measurable

business results, as we believe, in business,

“If You Can’t Measure It, It’s of No Value.”

We recognise that every customer has a unique context that is

shaped by their business models and goals, competitive challenges,

size, constraints, and cultural sensitivities. We therefore take a

“Customised Approach” and work collaboratively to architect

solutions that optimise value for our customers. We offer flexibility

in choosing delivery models and pricing structures.

The team comprise of highly motivated professionals with a zest for

life that is reflected in all they do.

The company caters to multiple domains providing IT services,

products and solutions across various verticals.


THE TEAM

Being a knowledge and service‐based company, building and maintaining the right team is core

and crucial for the company. It is this motivated and reliable team which enables the company

to be able to innovate product and service lines and to be able to cost‐effectively deliver it to its

large and receptive clients.

Symphony currently has a core team of young as well as seasoned professionals, each of whom

brings strong skills to the company. It is management's intent to selectively exploit its contacts

within the industry by offering attractive incentive packages to proven technicians.

Company executives comprise high calibre professionals whose experience’s create immense

synergy for the company. Our operations are currently handled by a team of 25+ dedicated team

and 20+ on‐contract and freelance professionals who are available to us on as‐required basis. The

Software team comprises of Graduate and Post‐Graduate Software as well as Test Engineers with

domain‐certifications in their respective areas of operations. All our Travel‐related IT executives are

IATA certified with varying domain‐related experiences.

With capacity to achieve scalability of 100+ professionals on immediate notice, the company can

address any impulse requirements of scalabilities for our clients in their projected time frame.

TRAVEL RELATED ITES OPERATIONS

Fare Loading

Primarily for large‐scale Consolidators and

Airlines, the process involves Loading of

Fares for Airlines across various sectors and

seasons, and depends on complex rules,

terms and conditions as defined by the

Airlines and IATA.

Currently we attend to 30+ Airlines

Worldwide through our Consolidators.

Our Team of IATA‐certified people develop

Faresheets and have the Fares published on

either GDS’s like Sabre, Galileo etc or onto

Consolidators‐custom built web‐

applications.

Product Loading

As one‐more‐step forward towards our goal of

providing end‐to‐end solutions to our Clients, we

have also ventured into the domain of Product

Loading. Product Loading involves interpreting

complex contracts and filling in the room types ,

facilities, rates with utmost accuracy.

With our team of experienced and Certified

product loading consultants , we fullfill this

demand , enabling the wholesalers/ travel


agents to focus on their core expertise and

increase their revenues.

Ticketing – Back Office

After the Airline tickets are booked over‐the‐

phone, website or over‐the‐counter, the

information is relayed to Back‐office operations

center in e‐format. Our staff then generates

PNR, has the tickets issued and payment

transacted.

Auditing

Auditing of all the tickets that have been issued

occurs wherein actual tickets are compared to

the Rule‐sheets issued by the Airlines for the

respective Agent/Front‐office. Also are

compared the funds that have been

transacted. In case of discrepancies, ADR’s

are raised and action taken by the Airlines.

Some of the Cost Benefit Analysis by our

clients for these Back‐office Operations

show benefits to them on the following lines

HR resource availability in India in terms

of quantity is much higher while at the

same time the quality is at‐par to

Australia. So Scalability and at times,

redundancy is always available to the

client.

HR and Admin costs, as well associated

liabilities to our client’s for this

operations is minimal.

Because of Time differences, the team

here has been able to extend the

Availability‐time of our clients to the

Airlines.

Fares are loaded so that online booking

engines will auto price.

Updates are done throughout the year

Low cost yet guaranteed accuracy

Cost per published fare sheet/ticket sale

has gone down.

Because of our dedicated team, the

productivity in terms of Quality, Quantity

and Complexity of Fare sheets or ticket

sale transactions has been sufficiently

high to justify the remote operations.

Response Time to issues and problem‐

areas is more or less immediate.

Some of our international clients in this

domain :

Ticketech Solutions Pty. Ltd.

Orient Express Travel Group,

Australia

Fourcorners Travel, Australia

Easyrec, Australia.

Curacao‐Actief, Holland


DATA‐RELATED ITES OPERATIONS

Data Digitization and Loading

Converting Judgment, case laws, court

filings, contracts, statutes, articles, and

other legal materials from hard copy

formats into digital/electronic format

Conversion of paper to digital format for

text, symbols, engineering drawings,

Architectural designs, electrical

schematics, terrain maps and piping

network drawings

It ensures you get electronic documents

that can be searched, edited, re‐

formatted, reused, indexed and

organized into dynamic, live information

assets

Also digitize hand written pages,

crumbling/aged material, multiple page

size and column formats, document with

images, tables and other graphics,

Receive scanned copies in tiff format –

convert scanned files to text files using

OCR and ensure that converted product

is 99.99% accurate by doing QA by our

team.

Data Conversion

Conversion of data across various

databases on different platforms

Data Conversion via Input / Output for

almost any media.

Data Conversion for databases, word

processors, spreadsheets.

Business Transaction Data entry like

sales / purchase / payroll.

Data entry of E‐Books

Data Entry and compilation from

Web site

Data Capture / Collection

Data Entry from hardcopy/Printed

Material into Ms Office

Strategic Data Entry into Software

Program and application

Receipt / Bill Data Entry

Catalog Data Entry.

Data Entry for Mailing List/Mailing

Label.

Manuscripting typing in to word

Taped Transcription in to word.

Copy, Paste, Editing, sorting, Indexing

Data in to any format.


SOFTWARE DEVELOPMENT

At Symphony, we conceptualize developments in technology, and work with clients to deliver added

value through cost savings, productivity, improved quality and time‐to market.

Symphony provides solutions for a dynamic environment where business and technology strategies

converge. Our approach focuses on new ways of business, combining IT innovation and adoption

while also leveraging on organization's current IT assets.

Our innovative teams at Systems Management have designed methodologies to generate

substantial value, by reducing time‐to‐market and to ensure a high level of predictability in the time,

cost and quality of our projects. This is primarily towards our focused commitment of providing

substantially superior IT solutions at a lower cost.

Client goals and their strategic business objectives are of utmost importance. Hence our focus is on

working with our clients to create and optimize their business designs and thereby maximizing

leverage through value generation.

Other standard and custom‐made

software packages as per

requirement.

Add / Remove / Change Record

Delimiters.

Convert Raw Data into MS Office.

Text to PDF and PDF to Word

Data Compilation in PDF from Several

Sources.

E‐ Book Conversion.

Conversion from Page maker to PDF

format.

Conversion from Word to HTML

format

XML TAGGING

Analyzing data and developing

DTD/Schema.

Modifying third party DTDs.

Writing conversion specifications.

Pre ‐ Migration data clean up.

OCR / Capture the document.

XML/SGML Conversion.

Proofing, Validation and QC Audits.


SOFTWARE DEVELOPMENT ‐‐ PROJECTS

With our experienced team of professionals, we

undertake software development for both

domestic and international customers. The

Company’s proposed area of specialization

includes software development in Linux was

well as Windows based applications.

We have a vast experience in design and

development of large integrated commercial

applications customized to user needs.

We also offer outsourcing or contract

programming services on either on‐site or

off‐site basis.

Though not limited, the following list provides

an indicative list of the Software Technologies

we work on :

Platforms: Windows, Unix, Linux

Data base Domain: Oracle, MS SQL Server, MySQL, Postgres.

Language Expertise: Microsoft technologies: Visual Basic, Visual C++, Dot‐Net framework etc.

Open systems: C, C++, Bash.

Sun Systems: java, java beans, java applets/servlets, JDK, JDBC etc

Web Development/Internet technologies : PHP, ASP, J‐script, VB‐script, Perl /CGI, HTML, DHTML, SHELL CGI, and XML,Python. Etc.

Custom Linux OS Development. Web Application Development

Linux & Windows CE Embedded Systems

Thin Client Technologies

All Open Source Technologies : Installation, Customization, Management, Development and Consultancy.

Some of our Major IT Projects

Implementation of Banking solution at Union Bank Of India, C.K.P. Co‐Operative Bank

Development & Implementation of Web‐based Online Enterprise Application for Sony

Entertainment Television (The onealliance.biz Group). One alliance is the conglomeration

of 13 channels, which include Discovery, SetIndia, AXN, Ten Sports etc.

Development & Implementation of Enterprise Application for Endemol India. Endemol is

available at www.endemol.com.

Development and Maintenance of CRM Application for Insignia Marketing Solutions –

Australia.

Deployment, Implementation and Customization of two Open Source Projects at Writer

Corporation, India

Network Monitoring System

CRM Application


SOFTWARE DEVELOPMENT ‐‐ PRODUCTS

SWAN INTERNET GATEWAY

IT is a full‐featured Internet Gateway with a proxy and caching server/bandwidth‐controller

especially developed to handle various demands of Internet Connectivity and Security.

Currently it is deployed efficiently at many Internet Service providers.

Key features:

Effective Bandwidth Control and monitoring

Smart Caching Mechanism.

Extensive and Secure Server Control.

Detail User‐friendly, Web based Graphical User Interface (GUI) for Administration.

Detailed Log reports.

Highly reliable Server based Authentication Module.

Easily upgradeable with add‐ons like Mail server, communication gateway etc.

ITHINC – THIN CLIENT SOLUTION

iThinc is an embedded solution that converts a diskless node into a full‐featured thin

client, supporting all major connectivity protocols. iThinc launches a small, stateless

client that connects to application servers. The iThinc O/S is fully self‐contained and

communicates with its environment by means of industry standard IP protocols.

Features

Support for Laptops.

Display Support form 8‐bit to 32‐bit based on Server Operating System

support.

Remotely administer thin clients using VNC and telnet

Network card and video card auto detection

Eliminates Client/Node Desktop Hardware Upgrades, since all computing is on

the server.

Centralized Administration.

Centralized Software Upgrades. (To be done only on the Server.)

Maintenance free with no possibility of OS corruption.


Read‐only file system on iThinc, thus providing highest protection against

software corruption or virus attacks.

Provision for fallback options for booting the node from various sources, viz

Local boot (DOM), Remote boot (PXE) and Local Hard Disk boot if required.

Typical Setup time for iThinc solution is very small with least changes required

in existing network setup.

DIGITAL SIGNAGE APPLIANCE PRELOADED WITH OPTIMIZED DIGITAL SIGNAGE OS.

Features

Show live TV, cable and video feeds

Split the screen into up to dynamic content area

Create dynamic tickers/crawls using RSS or text feeds

Display URLs/websites as part of content schedules

Control display hardware remotely (e.g. turn screens on and off at specific times)

Rotate the display for use with portrait‐style monitors.

Automatically copy content from USB

Supports Multiple audio/video codecs , mpg4, divx, digital content, mp3 etc.

Supports High resolutions above , 1280 * 1024 pixels.

Auto rotation of content based on time, date schedules.

Auto shutdown of the display based on time.

Highly scalable ‐ Support for multiple screens from one server.

CHANNEL DISTRIBUTION MANAGEMENT SYSTEM ( CDMS )

Channel Distribution Management System is an exhaustive workflow management system to

manage operations for channel distribution.

Component modules include sections to take care of Inventory , Logistics, Payments and receipts ,

distribution & operator management.

These products complement each other in their implementation environs.


CONSULTANCY SERVICES, NETWORK MANAGEMENT & SYSTEM INTEGRATION

IT Infrastructure availability is critical to any business. It’s never been more challenging

building solutions with myriad of technology choices supporting an ever‐dynamic business

environment.

Whenever a new application or system is scheduled to go online, a proper infrastructure

assessment is done to align the IT infrastructure with the client’s business objectives.

Achieving seamless integration is not all that easy as it appears, as it involves integration of

internal, home grown applications, legacy systems with the external business processes and

systems.

A careful road map that will help customers meet the current and future business

requirements of the enterprise is developed. As part of System Integration process we

provide the following functionalities to our client:

Architect, Integrate and Manage custom application and information infrastructures.

Integration of Software and Hardware components.

Network Integration.

Enterprise Application Integration.

If need be, Legacy Migration.

Reduce Systems/IT Total Cost of Ownership.

Maximize investments in existing systems.

The Breadth and Depth of our System Integration and Application development capabilities

enables us to leverage the client’s IT investments, minimize his risk and deliver complete

system integration services and solutions addressed to his unique IT needs. To maximize

compatibility, interoperability and enterprise wide IT integration, we delve on the following

steps:

Strategic Planning.


Strategic Audit of current state and needs. Includes study on current

architecture, network, server environment, management tools and

related elements.

Costs, returns and schedules

Operational Assessment and Benchmarking.

Asset Rationalization and Optimization

Consolidation and Integration services.

Detailed Bill of Materials.

Architecture Definition services.

Network Architecture and Definition

Architecture prototyping

Technology evaluation

Arriving at the IT architecture.

Planning and Implementation.

Framework Adaptation

Transition Services

As System integrators we not only intend to provide our client’s with a one‐stop solution,

but also leverage our exposure across technologies to their functional domains.

HUMAN RESOURCE OUTSOURCING

Symphony helps with the process and administration of staffing senior and C‐level professionals.

Using external resources or internal employee pools, we fill positions that open for a limited amount

of time due to temporary business changes, projects or gaps in permanent employee work schedules

(vacations, etc.). The placement can also be on permanent basis. Our domain includes, though not

limited to,

Recruiting


Staffing

Offer/Screen Candidates

Orientation

Promotional Orientation

Competency Assessment and Management

Performance Management


OUR CLIENTS & PARTNERS

Disclaimer : All trademarks, service marks, registered marks, or registered service marks in this document are the property of their respective owners. Symphony Technoventures Pvt. Ltd. assumes no responsibility for any inaccuracies in this document. Symphony reserves the right to change, modify, transfer, or otherwise revise this publication without notice.