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Take Social Back from Marketing! 20 Tactics for HR Leaders

Take Social Back From Marketing! 20 Tactics for HR Leaders

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Social media may have given your marketing team a new swagger and sexiness, but sharing ownership of this valuable channel should be a priority for every human resources leader. Establishing community guidelines, monitoring the stream, and recruiting with social advertising are all activities that belong with those responsible for the employment brand: you! Can you put the genie back in the bottle and wrestle the Twitter account away from marketing? No. But you can take control of its tone, process, and measurement with these 20 proven tactics. Return from IHRIM a social hero, and show marketing you’ve got chops.

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Page 1: Take Social Back From Marketing! 20 Tactics for HR Leaders

Take Social Back from Marketing!20 Tactics for HR Leaders

Page 2: Take Social Back From Marketing! 20 Tactics for HR Leaders

Why You Should Care About SocialWhy You Should Care About Social

Page 3: Take Social Back From Marketing! 20 Tactics for HR Leaders

Who Really Owns Social?Who Really Owns Social?

Page 4: Take Social Back From Marketing! 20 Tactics for HR Leaders

% of Companies that Say Marketing Dept. is Active on Social Media

% of Companies that Say Marketing Dept. is Active on Social Media

Page 5: Take Social Back From Marketing! 20 Tactics for HR Leaders

% of Companies that Say HR Dept. is Active on Social Media

% of Companies that Say HR Dept. is Active on Social Media

Page 6: Take Social Back From Marketing! 20 Tactics for HR Leaders

% of Companies that Provide Social Media Training to Employees

% of Companies that Provide Social Media Training to Employees

Page 7: Take Social Back From Marketing! 20 Tactics for HR Leaders

% of Companies that Block Social Media Access to Employees

% of Companies that Block Social Media Access to Employees

Page 8: Take Social Back From Marketing! 20 Tactics for HR Leaders

Who Really Owns Social?Who Really Owns Social?

Page 9: Take Social Back From Marketing! 20 Tactics for HR Leaders

Social is the People Channel.HR is the People Team.

Social is the People Channel.HR is the People Team.

Page 10: Take Social Back From Marketing! 20 Tactics for HR Leaders

Employment Brand IS Your BrandEmployment Brand IS Your Brand

Page 11: Take Social Back From Marketing! 20 Tactics for HR Leaders

#1 Get Access to Social Media Accounts

#1 Get Access to Social Media Accounts

Page 12: Take Social Back From Marketing! 20 Tactics for HR Leaders

#2 Start Your Own Social Accounts

#2 Start Your Own Social Accounts

Page 13: Take Social Back From Marketing! 20 Tactics for HR Leaders

#3 Be Part of the Social Response Plan#3 Be Part of the Social Response Plan

Page 14: Take Social Back From Marketing! 20 Tactics for HR Leaders

#4 Start a Company-Wide Social Sync

#4 Start a Company-Wide Social Sync

Page 15: Take Social Back From Marketing! 20 Tactics for HR Leaders

#5 Actively Recruit with Engagement

#5 Actively Recruit with Engagement

Page 16: Take Social Back From Marketing! 20 Tactics for HR Leaders

#6 Promote Employee

Twitter Lists

#6 Promote Employee

Twitter Lists

Page 17: Take Social Back From Marketing! 20 Tactics for HR Leaders

#7 Promote Personal Content of Employees#7 Promote Personal Content of Employees

Page 18: Take Social Back From Marketing! 20 Tactics for HR Leaders

#8 Start an Electronic Recognition Program#8 Start an Electronic Recognition Program

Page 19: Take Social Back From Marketing! 20 Tactics for HR Leaders

#9 Own Your Internal Social

Network

#9 Own Your Internal Social

Network

Page 20: Take Social Back From Marketing! 20 Tactics for HR Leaders

#10 Evangelize Your Culture#10 Evangelize Your Culture

Page 21: Take Social Back From Marketing! 20 Tactics for HR Leaders

Awwww… Let’s take a break!

Awwww… Let’s take a break!

Page 22: Take Social Back From Marketing! 20 Tactics for HR Leaders

#11 Empower Social Engagement on Employee Milestones

#11 Empower Social Engagement on Employee Milestones

Page 23: Take Social Back From Marketing! 20 Tactics for HR Leaders

#12 Create Amazing Video Content

#12 Create Amazing Video Content

Page 24: Take Social Back From Marketing! 20 Tactics for HR Leaders

#13 Use Social Promotions to Increase Engagement &

Improve Employment Brand

#13 Use Social Promotions to Increase Engagement &

Improve Employment Brand

tweetupsphoto contests

#hashtags

scavenger hunts FUNDRAISERS

Page 25: Take Social Back From Marketing! 20 Tactics for HR Leaders

#14 Monitor & Engage the Chatter

#14 Monitor & Engage the Chatter

Page 26: Take Social Back From Marketing! 20 Tactics for HR Leaders

#15 Monitor & Engage Employment Brand Influencers

#15 Monitor & Engage Employment Brand Influencers

Page 27: Take Social Back From Marketing! 20 Tactics for HR Leaders

#16 Recruit Using Social Advertising#16 Recruit Using Social Advertising

Page 28: Take Social Back From Marketing! 20 Tactics for HR Leaders

#17 Include Social Data in Your Metrics#17 Include Social

Data in Your Metrics

Page 29: Take Social Back From Marketing! 20 Tactics for HR Leaders

#18 Implement an Employee Engagement Platform

#18 Implement an Employee Engagement Platform

Page 30: Take Social Back From Marketing! 20 Tactics for HR Leaders

* From Charlene Li and Josh Bernoff's book Groundswell: Winning in a

World Transformed by Social Technologies

P = People: Who?

O = Objectives: Goals?

S = Strategies: Outcomes?

T = Technologies: Tools?

The P.O.S.T. method* #19 Get a Strategy!#19 Get a Strategy!

Page 31: Take Social Back From Marketing! 20 Tactics for HR Leaders

#20 Generate Leads#20 Generate Leads

Page 32: Take Social Back From Marketing! 20 Tactics for HR Leaders

Social is the People Channel.HR is the People Team.

Social is the People Channel.HR is the People Team.

Page 33: Take Social Back From Marketing! 20 Tactics for HR Leaders

Questions?Questions?