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1 June 25 and 26 Hyatt Regency, Santa Clara, Calif.

TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

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Operating under increasing constraints, CIOs need to have their resources working optimally — that is "faster", "more reliably", with added complexity and functionalities with reduced costs. Get new ideas on how "information optimization" can enable "resource optimization" without stretching the budget.

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Page 1: TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

1June 25 and 26

Hyatt Regency, Santa Clara, Calif.

Page 2: TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

2June 25 and 26

Hyatt Regency, Santa Clara, Calif.

TCS Point of ViewOptimize

Jeffrey D. Tew, Ph.D. Chief Scientist, TCS Innovation Labs

Page 3: TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

3June 25 and 26Hyatt Regency, Santa Clara, Calif.TCS Innovation

Forum

Understanding “Optimize”

Optimize = Address the mismatch between demand and supplyMatching supply to demand Lower cost, greater stability, better quality

What is it?

Key driver: Change (expected or unexpected)

Why is it required?

Demand ChangesTriggered by business

Supply ChangesTriggered by environment and technology

Levers: Right-size, Right-source, Reengineer, Standardize, Share

How is it done?

Page 4: TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

4June 25 and 26Hyatt Regency, Santa Clara, Calif.TCS Innovation

Forum

Optimize Examples

Demand Changes

Merger and acquisition Reengineer(e.g., IT rationalization and simplification)

Variation in workload Right-size and right-source(e.g., Construction of a hybrid cloud)

Reduction in IT budget Standardize, right-size/source, reengineer, share(e.g., Optimize people, process and technology)

Supply Changes

Emergence of new products and service providers (e.g., IaaS, PaaS and SaaS solutions)

Reengineer(e.g., Technology and services transformation)

Page 5: TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

5June 25 and 26Hyatt Regency, Santa Clara, Calif.TCS Innovation

Forum

Optimization Challenges

Understanding demand: Lack of end-to-end transparency Silo-based understanding Silos: Business vs. IT vs. Infrastructure; CTB vs. RTB

Supply diversity: Too many, rapidly changing solution options Characterized by constraints, costs, benefits, risks, side-effects No-one-size-fits-all; Difficulties in deriving a custom solution

Heavy reliance on tacit knowledge, intuition and experience People dependent; Variable quality; Low agility

Page 6: TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

6June 25 and 26Hyatt Regency, Santa Clara, Calif.TCS Innovation

Forum

Optimizing IT: The TCS Way

1 Understand demand Combine TCS’ end-to-end services understanding with analytics

2Characterize supply Learn from vast experience in traditional supply-chain management Standardized catalogue of products and services

3 Automate optimization planning Virtual prototyping of IT

Page 7: TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

7June 25 and 26Hyatt Regency, Santa Clara, Calif.TCS Innovation

Forum

Demand Characterization: End-to-end View

“Facebook for IT” (Entity-relationship models and analytics)

Top-down Service Modeling(Business IT Operational Services)

Everything-as-a-service (Hierarchical service composition)

Combine TCS’ end-to-end services experience with analytics

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Page 8: TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

8June 25 and 26Hyatt Regency, Santa Clara, Calif.TCS Innovation

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Supply Standardization Models

Database of technology product and services options Characteristics (e.g., compatibility, quality) Pricing, support and warranty information Financial engineering options

Challenge Continuous evolution of supply options

Supply Management

Operations

Finance

S&OP

Forecasting

Market Insights

Manufacturing

OptimizedNetwork

OptimizedPipeline Inventory

Distribution

Planning DemandShaping

OptimizedCost Structures

Collaboration

Transportation

Key idea: Learn from vast knowledge about traditional supply-chain management

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Page 9: TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

9June 25 and 26Hyatt Regency, Santa Clara, Calif.TCS Innovation

Forum

Automating Optimization Planning

Key Idea: “Virtual prototyping of IT” (like manufacturing)

TCS eTransformTM platform: Automated, fit-for-purpose derivation of optimization plan

Benefits Speed and accuracy of planning Evolvability: Rapid adaptation of optimization plan to accommodate emerging conditions

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Page 10: TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

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