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www.opmanager.c om ManageEngine 1 The 3 aspects of Network Performance Management

The 3 aspects of network performance management

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Do you think it is enough to monitor the device or link availability and performance to manage your network? But that is just the first step!Go through this slide to understand the 3 aspects of network performance management.

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Page 1: The 3 aspects of network performance management

www.opmanager.comManageEngine

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The 3 aspects of Network Performance

Management

Page 2: The 3 aspects of network performance management

Agenda

• Network Management Vs Network monitoring

• Why network performance management?

• What affects the network performance?

• The 3 aspects of network performance management and how to manage them?

• Where to start?

• Q & A session

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Page 3: The 3 aspects of network performance management

Network management Vs. monitoring

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• Monitoring helps you benchmark the performance. – If not managed properly, the outcome will be

constant

• You optimize the performance by managing

Images courtesy 123rf.com

Network Management: Planning, Designing, Provisioning, Operating, Administrating and Maintaining the network infrastructure

Network Monitoring: Measures availability and performance of network infrastructure & reacts to operational faults

Page 4: The 3 aspects of network performance management

Network management Vs. monitoring

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• Network monitoring is a subset of Network Management• Network performance:

– Monitoring helps you gauge – Management helps you progress

Page 5: The 3 aspects of network performance management

Why?

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• Virtualization of servers, desktops & storage– Managing VLANs and IP addresses– Bandwidth constraints– Managing devices meant for virtualization purpose

Question: "With respect to server virtualization, which of the following is your organization's biggest technical challenge?: (Jon Oltsik in NetworkWorld)

33%: Adds, moves, and changes in the network 27%: Provisioning/configuring VLANs 20%: Managing virtual switches13%: Managing increasing network traffic7%: Managing an increasing number of physical devicesRef: http://www.networkworld.com/community/blog/server-virtualization-complicates-network-man

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Why?

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• VoIP/ Unified communications– Bandwidth constraints

• Proliferation of branch offices and datacenters – WAN connectivity and bandwidth management

• Increasing adoption of Cloud (Public/ Private) and Hosted apps– Performance hiccups are directly pointed to network

Page 7: The 3 aspects of network performance management

What affects the network performance?

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• Device/ Link availability

• Latency or delay

• Packet Loss and Retransmissions

• Errors and Discards

• Device starving for resources

• Bandwidth/ Traffic

• Configuration changes

Device

Link

Traffic

Page 8: The 3 aspects of network performance management

Components and Key aspects

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• Device– Availability– Overburdened device or Resource deficiency– Configuration change

• Link/ Interface– Availability – Packet Loss/ Retransmission– Errors/ Discards– Latency– Jitter, MOS for VoIP Infrastructure

• Traffic Utilization– Unwarranted use or Resource shortage

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The 3 aspects

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Network Performance Management

Page 10: The 3 aspects of network performance management

Few good practices, tips and tricks

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• Device Resource constraints– Upgrade or share the load– Check the resource usage trend on a routine basis– Have standby mechanism in place, if it is a critical device– Replace legacy device when you have some budget– Use SNMP TRAP and Syslog processing tools

• Device Change & Configuration Management– Do not share root password with every team member– Backup configuration before initiating a change– Automate change detection and configuration backup (Most Preferred)

– Ensure the startup and running configurations are in sync always– Enforce change management workflow– Use templates to push configuration to multiple devices

Images courtesy Cisco.com

Page 11: The 3 aspects of network performance management

Few good practices, tips and tricks

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• Link/ Interface health hiccups – Measure path-wise Round-Trip-Time (RTT) and spot which Hop

induced maximum latency– Avoid interfaces with too many errors and discards– Use packet sniffing to analyze high Packet Loss and

Retransmission situation– Use redundant paths for high availability

Images courtesy Cisco.com

Page 12: The 3 aspects of network performance management

Few good practices, tips and tricks

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• High utilization of traffic– Implement QoS policies to avoid congestion and prioritize the

business traffic and bandwidth hungry apps– Regularize traffic usage by using Bandwidth throttling and capping

(If possible)

– Schedule bulk traffic operations during off peak hours such as site-to-site backup operations

– Blacklist certain websites or provide least precedence to non-business traffic

– If you are Cisco shop leverage monitoring and management technologies such as NetFlow traffic analysis, NBAR, IP SLA, CBQoS

– If your devices support sFlow, J-Flow or IP FIX start leveraging them to analyze the traffic usage

Images courtesy Cisco.com

Page 13: The 3 aspects of network performance management

Network Performance Management

Using

ManageEngine OpManager

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Page 14: The 3 aspects of network performance management

Network Performance Monitoring

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• Device/ Interface availability and health monitoring– Supports over 500 network infrastructure devices– Start monitoring them right away– Device/ Interface templates: Includes various parameters to gauge

device/ interface health & performance

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Network Performance Monitoring

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• Device availability and health monitoring– A sample screenshot

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Network Performance Monitoring

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• Link/ Interface availability & health monitoring– A sample screenshot

Page 17: The 3 aspects of network performance management

Network Performance Monitoring

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• Link Latency, Jitter and MOS monitoring– OpManager uses Cisco IP SLA– A sample screenshot from WAN RTT and VoIP monitoring

Page 18: The 3 aspects of network performance management

Bandwidth monitoring and Traffic Analysis

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OpManager NetFlow Plug-in:•Flow based traffic analysis – Provides you

– Traffic IN and OUT– Applications-wise traffic used– Source and Destination-wise bandwidth consumed– Top conversations IN and OUT– DSCP and ToS Values– Cisco Shops can leverage CBQoS and NBAR as well.

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Network configuration management

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OpManager NCM plug-in:•Automates change and configuration management•Enforces change management workflow•Push configuration to multiple devices using templates•Ensure compliance at each configuration updates

Page 20: The 3 aspects of network performance management

Where to start?

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• For managing an active network – A good start is always to begin monitoring

Page 21: The 3 aspects of network performance management

Tons of features not talked about

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ManageEngine OpManager is comprehensive, easy-to-use network monitoring & management software.

For free trial visit -www.opmanager.com

For product demos - Mail us at [email protected]

Call at +1 888 720 9500

• Automatic network discovery• Layer 2/ Layer 3 Network Mapping• Custom Maps• Server Monitoring (Windows/ Linux/

UNIX flavor OSes)• ESX VMware Monitoring• MS Exchange, SQL and Active

Directory Monitoring• Service Monitoring, Process and

File/ Folder monitoring• Website monitoring• Processing SNMP TRAPs, Syslogs

& Event Log • Monitors any ping-able and SNMP

enabled device• Alerts through Email, SMS,

TitterDM, RSS Feeds• Smartphone GUI• Customizable Dashboards &

more…

Page 22: The 3 aspects of network performance management

About ManageEngineManageEngine is the only IT Management vendor focused on bringing a complete IT

Management portfolio to the mid-sized enterprise.

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Trusted by over 50,000 customers including 3 out of every 5 Fortune 500 companies. More at www.manageengine.com

Page 23: The 3 aspects of network performance management

Network Monitoring and Network Management – What makes the difference?

3 Network performance management aspects and how to manage them•Monitor: Availability and Performance monitoring of devices, links and traffic and Fault Management•Analyze: Fault Analysis, Traffic Analysis and Remediation optionsRemediate: Network Change and Configuration Management , HW and software upgrades•Network performance management with ManageEngine OpManager

Aspects which affects the Network Performance and components

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Summary

About ManageEngine and its various IT management products

Why Network Performance Management? – Server Virtualization, Cloud Infrastructure, VoIP and Unified Communication adoptions

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Thank [email protected]

Questions?