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The evolution of the Web over the past few years has deeply immersed us into a new era of engagement. Enterprises today are continually striving to achieve higher levels of customer engagement across all online channels – the Web, mobile, social media, and more. Traditional Web CMS solutions are falling short, so leading enterprises are starting to adopt Web Experience Management (WEM) solutions to address the rapidly changing needs in this new era. Over the last two years, Rivet Logic has helped several major enterprises build and deploy new and exciting WEM solutions into production. Based on our experience, we have distilled the essence of success to seven key ingredients.
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ARTISANS OF OPEN SOURCE
The 7 Key Ingredients of Web Content and Experience
Management
February 20, 2013
Russ Danner WEM Practice Director, Rivet Logic
Rivet Logic Corporation 11410 Isaac Newton Square N. Suite 210 Reston, VA 20190 Ph: 703.955.3480 Fax: 703.234.7711 Copyright © 2013. Rivet Logic Corporation. All rights reserved. 1
ARTISANS OF OPEN SOURCE
Rivet Logic
• Award-winning professional services focused on: o Web Experience Management o Enterprise Content Management o Social Collaboration and Communities
• Using Leading Open Source Software
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ARTISANS OF OPEN SOURCE
Era of Engagement
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ARTISANS OF OPEN SOURCE
Social
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ARTISANS OF OPEN SOURCE
Mobile
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ARTISANS OF OPEN SOURCE
Local
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ARTISANS OF OPEN SOURCE
Web CMS is not Enough
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ARTISANS OF OPEN SOURCE
Seven Key Ingredients
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ARTISANS OF OPEN SOURCE
1. Open
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ARTISANS OF OPEN SOURCE
Open Content
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ARTISANS OF OPEN SOURCE
Open Infrastructure
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ARTISANS OF OPEN SOURCE
Open Infrastructure
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ARTISANS OF OPEN SOURCE
Open Source
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ARTISANS OF OPEN SOURCE
2. High-Performance
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ARTISANS OF OPEN SOURCE
3. Engagement
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ARTISANS OF OPEN SOURCE Copyright © 2013. Rivet Logic Corporation. All rights reserved. 16
Engagement Cycle
ARTISANS OF OPEN SOURCE
4. Developer Friendly
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ARTISANS OF OPEN SOURCE
5. Ease of Integration
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ARTISANS OF OPEN SOURCE
6. Multi-Channel
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ARTISANS OF OPEN SOURCE
7. Ease of Use for Business
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ARTISANS OF OPEN SOURCE
Solution Example
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ARTISANS OF OPEN SOURCE
1. Open
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ARTISANS OF OPEN SOURCE Copyright © 2013. Rivet Logic Corporation. All rights reserved. 23
Fully Dynamic Crafter Rivet Page
5 Million pages per second
2. Performance
ARTISANS OF OPEN SOURCE
3. Engagement
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ARTISANS OF OPEN SOURCE
4. Developer Friendly
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ARTISANS OF OPEN SOURCE
5. Ease of Integration
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ARTISANS OF OPEN SOURCE
6. Multi-Channel
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ARTISANS OF OPEN SOURCE
7. Ease of Use for Business
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ARTISANS OF OPEN SOURCE
Summary
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1. Open 2. High Performance 3. Engagement 4. Developer Friendly 5. Ease of Integration 6. Multi-Channel 7. Ease of Use for Business Users
ARTISANS OF OPEN SOURCE
Q&A
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