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12 Examples of How You Can Increase Conversions by Understanding Psychology A4U Expo 2012 http://twitter.com/kelvinnewman [email protected]

The Art and Science of Increasing Conversions - Kelvin Newman

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Page 1: The Art and Science of Increasing Conversions - Kelvin Newman

12 Examples of How You Can Increase Conversions by Understanding PsychologyA4U Expo 2012

http://twitter.com/kelvinnewman

[email protected]

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Strategy DirectorSiteVisibility

A digital agency specialising in retail, travel and financial services

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OrganiserBrightonSEO

The Free SEO Conference

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Co-FounderClockwork Talent

Decent Digital Recruitment

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In CRO, there are no rules, only findings

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but some findings arepretty predictable

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Social Proof

roblawton

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Tendency of people assume the actions of others reflect correct behaviour for a given situation

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How can I convince my visitors they’re not the only person making this choice?

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TextScarcity and Loss Aversion

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Loss Aversion

Images_of_Money

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The disutility of giving up an object is greater than the utility associated with acquiring it

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How can I make my visitors think they’d be losing something if they don’t buy?

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Anchoring

Alex Bellink

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Tendency to rely too heavily, or "anchor," on a past reference or on one trait or piece of information when making decisions

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How can I reference an ‘anchor’ that influences visitors to my site?

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The slides will be on

slideshare.net/kelvinnewman

You can also follow me on Twitter

twitter.com/kelvinnewman

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fin.