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Technology has advanced so quickly in recent years the possibilities surrounding just what you can do with business communication are continually evolving.
So many features in fact, separating the wheat
from the chaff becomes more and more difficult.
To keep it simple, here’s an easy checklist on the
features your hosted voice system must have.
Your ideal phone system should be able to grow as your company grows.
Scalability
Flexibility Your company’s hosted voice system should be able to integrate easily within heterogeneous environments.
Your Company’s voice system must have the ability to route calls based on a wide variety of variables you define: like skillsets, inbound
number calling, time of day, or special weather incidents.
Advanced Call Routing
Never let callers see you sweat. Your phone system should support business continuity and rapid disaster recovery, forwarding calls to mobile
employees or alternate sites as conditions warrant.
Disaster Recovery
Conferencing and collaboration in the modern business environment is a necessity.
Conferencing
Complicated systems need uncomplicated controls. Your system needs a simple-to-use
control portal to make the power of your system accessible.
Administration
You could just have a phone system … or it could be part of a whole unified communications
strategy and infrastructure.
Unified Communications
