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We spend a lot of time talking about how technology-driven innovation is defining the future of business. But how does that manifest itself in the workplace? In order to paint that picture, we asked a series of thought leaders and experts what they envision for the future of work. This presentation is a collection of their responses.
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© 2013 SAP AG. All rights reserved. 1Public
The Future of Work
© 2013 SAP AG. All rights reserved. 2Public
To help us understand the Future of Work, we asked a series of thought leaders and experts this question:
How does the future business keep employees engaged?
© 2013 SAP AG. All rights reserved. 3Public
Contributing Thought Leaders
Liz Brenner@lizbrenner
Gabriel Wiskemann
Tracey Arnish@tracey_arnish
Daniel Newman@danielnewmanUV
Shawn Murphy@shawmu
Susan Galer@smgaler
Pat Pettinati
Martin Gollogly
Kerry Brown@KerryBrownSAP
David Swanson@DavidSwansonSAP
Tomiko Wolf@tomiko_SAP
Jenny Dearborn@DearbornJenny
Angela Maiers@AngelaMaiers
© 2013 SAP AG. All rights reserved. 4Public
Personalizing Employee Development
Future business keeps employees engaged by providing personalized development combined with flexible working models. There is no “one size fits all” program for employees and their development.
Liz BrennerSenior Director, Marketing, SAP @lizbrennerBlog link
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© 2013 SAP AG. All rights reserved. 5Public
Remembering That Soft Factors Matter
Soft factors will become more and more important for keeping people engaged. People want meaningful work and want to participate in projects, receive exposure to executives, and receive immediately feedback recognition for the work that they did.
Gabriel WiskemannVice President, Global Head Total Rewards, SAP AGBlog link
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© 2013 SAP AG. All rights reserved. 6Public
Hearing the Recruiter’s Point of View
Recruiters have to get right into the shoes of the candidate and understand what motivates them. This involves a good understanding of psychology and the ‘pressure points’ to probe and unsettle the lateral thinking of people. They also need to build a relationship of trust, honesty, and integrity.
Tracey ArnishSenior Vice President of Talent, SAP@tracey_arnishBlog link
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© 2013 SAP AG. All rights reserved. 7Public
Engaging Employees Through Content
Companies have a better platform than ever before to share their ideas, goals, visions, and plans. Content through social vehicles are perfect augmentations to traditional corporate communications.
Daniel NewmanCo-Founder and CEO of EC3 and Author of "The Millennial CEO" @danielnewmanUVBlog link
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© 2013 SAP AG. All rights reserved. 8Public
Investing in Career Development and the Community
The attraction of work to many has shifted from monetary acceleration and status to cooperation and community awareness and engagement. Organizations that offer career agility, the opportunity to move around to take lateral roles, work internationally, or spend time with a nonprofit will attract and retain the best going forward.
David SwansonSenior Vice President, Human Resources, SAP@DavidSwansonSAPBlog link
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© 2013 SAP AG. All rights reserved. 9Public
Focusing on Intrinsic Motivation
For employees to feel a sense of intrinsic motivation (and, therefore, to feel engaged with his or her organization), we must look past the notion of “carrots and sticks” (rewards and punishments) to get things done. Instead, social psychology supports that employees are motivated when they have autonomy, mastery, and purpose.
Tomiko WolfProgram Specialist, The Graduate Academy, SAP@tomiko_SAPBlog link”
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© 2013 SAP AG. All rights reserved. 10Public
Building Relationships
Relationships. Relationships between boss and employee, and employee and employee. If a person has a “buddy” at work, they are more likely to stay. If a person feels their boss cares about them, they are more likely to not just stay, but to invest even more into the company’s success.
Jenny DearbornChief Learning Officer and Vice President, Cloud Talent Success, SuccessFactors@DearbornJennyBlog Link
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© 2013 SAP AG. All rights reserved. 11Public
Inviting Everyone to Contribute Fully
The business of the future keeps its employees engaged by liberating and leveraging their individual and collective genius. The most profound source of motivation, regardless of title or position, is a human being’s quest for significance. The need to matter does not stem from the ego; it stems from our DNA.
Angela MaiersEducator, Author, Speaker, and Igniter of #YouMatter@AngelaMaiersBlog link
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© 2013 SAP AG. All rights reserved. 12Public
Helping Employees Define Their Own Destiny
By providing them with a means to control their own destiny. The best companies will be those that provide an environment for self-directed learning, monitoring and defining their own career path, and reaching out across the organization without borders and without the organizational silos. Martin Gollogly
Regional Director, Latin America, SAPBlog link
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© 2013 SAP AG. All rights reserved. 13Public
Tapping into Employees’ Basic Needs
It's time that more managers tap into our basic needs as human beings and leverage them to motivate employees. Managers must learn about their employees' strengths (what lights them up) and find ways to adjust the work to line up with each person’s strengths. Shawn Murphy
Managing Director, Organizational Development, AI Partners and Author of “Creating Joy at Work”@shawmuBlog Link
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© 2013 SAP AG. All rights reserved. 14Public
Meeting the Needs of the Millennial Generation
Millennials definitely bring unique expectations to the workplace. As sensors connect everything, millennials will be even more empowered – expecting connectivity that’s not just always-on, but seamlessly integrated across company systems, processes, and procedures. Susan Galer
Communications Director, SAP@smgalerBlog link
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© 2013 SAP AG. All rights reserved. 15Public
Creating an Environment That Supports Employee Needs
Future business uses the HR department as active listeners – guiding the business to what the employees want and need – and then creating a work environment with policies that support those needs.Pat Pettinati
Chief Human Resources Officer, SAP AmericasBlog Link
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© 2013 SAP AG. All rights reserved. 16Public
Meeting Workers’ Desire for Sustainable Business
Surveys show that the millennial workforce is focused on ‘better businesses’ that care about the environment, quality of life, and sustainability.
Kerry BrownVice President, Enablement, SAP@KerryBrownSAPBlog link
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© 2013 SAP AG. All rights reserved. 17Public© 2013 SAP AG. All rights reserved. 17
To learn more about The Future of Workvisit Business Innovation from SAP
