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Aims
• In what circumstances, if any, can tools like Alaveteli be shown to have an measurable impacton the ability of citizens to exert power over underperforming institutions• May-September 2014– Literature review of broader & online FOI– Skype interviews (27 sites incl. 20 Alaveteli)– List of critical success factors (CSFs)
Findings• 27 implementers of online FOI
• 17 out of 27 collected data (on request/response, not demographics)
• “Measurable impact” hard – just awareness-raising the first place
• Government indifference, evasiveness & lack of capacity (Italy quote)
• Media & CSOs not as forthcoming as expected
• Publicity & sustainability key issues (Québec quote)
CSFs [critical success factors]• Use Alaveteli
• Connect with the Alaveteli community and wider FOI community
• Think about your aim
• Invest in promotion
• Launch with an event
• Get government on your side … somehow
• Partner with an organisation
• Think about your business model
• Expect to put in the work
• It’s not about the technology