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A recipe for a happier workplace
The Science of Gratitude
JEN SARTORSr. Product Marketing Manager
@globoforce
DARCY JACOBSENContent Manager & Blogger
@darcyjacobsen
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GLOBOFORCE
Social recognition Global reach
(140 countries) Powered by SaaS Mobile access Data-driven talent
analytics
What we’ll cover:
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• How gratitude makes us happier• How gratitude makes us healthier• How gratitude makes us better employees• Why gratitude is good for the bottom line• The recipe for a culture of gratitude
Being thanked feels great!“I like being appreciated for the work I do.” 94%
6%
POLL QUESTION:
When were you last appreciated at work for a job well done?
A. Within the last weekB. Within the last monthC. Within the last yearD. Longer than a yearE. Never =(
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Appreciation impacts the bottom line.“I would work harder if my efforts were recognized.”
78%
22%
Appreciating people also feels great…
…and it is good for you.
RESEARCH SHOWS:
THANKFUL PEOPLE ARE HAPPIER PEOPLE
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Gratefulness Increases Emotional Well-Being
Journal of Research in Personality, 2007The role of gratitude in the development of social support, stress, and depression – Wood, Maltby, Gillett et al
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Grateful People Get Along Better with Others
Clinical Psychology Review, 2009Gratitude and well-being: A review and theoretical integration - Wood, Froh, Geraghty
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Grateful People Are More Resilient to Trauma
Behaviour Research and Therapy, 2006Gratitude and hedonic and eudaimonic well-being in Vietnam war veterans – Kashdan, Uswatte, Julian
RESEARCH SHOWS:
THANKFUL PEOPLE ARE HEALTHIER PEOPLE
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Grateful People Sleep Better
Journal of Health Psychology, 2012Differential Effects of Gratitude and Sleep on Psychological Distress in Patients with Chronic Pain– Ng, Wong
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Grateful People Are Physically Healthier
University of Connecticut Professor Glenn Affleck
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Grateful People Are Less Depressed
American Psychologist, 2005Positive Psychology Progress - Seligman, Steen & Peterson
RESEARCH SHOWS:
THANKFUL EMPLOYEES ARE BETTER EMPLOYEES
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Grateful People Pay It Forward
Psychological Science, 2006Gratitude and Prosocial Behavior: Helping When It Costs You – Bartlett, DeSteno
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Grateful People Achieve More
Journal of Personality & Social Psych, 2003Counting Blessings Versus Burdens: An Experimental Investigation of Gratitude and Subjective Well-Being in Daily Life – Emmons, McCullough
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Grateful People are Better Corporate Citizens
Journal of Business Ethics, 2007On the relationship of hope and gratitude to corporate social responsibility – Andersson, Giacalone, Jurkiewicz
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Grateful People are Less Likely to Burn Out
Educational Psychology, 2010Gratitude, gratitude intervention and subjective well- being among Chinese school teachers in Hong Kong – Chan
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Grateful People are More Moral
Psychological Bulletin, 2001Is Gratitude a Moral Affect?– McCullough, Kilpatrick et al
RESEARCH SHOWS:
GIVING IS MOTIVATING
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Giving Makes People Happier
Harvard Business School, 2009Feeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior – Anik, Aknin et al
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Opportunity to Give Increases Commitment to a Company
Academy of Management Journal, 2008Giving Commitment: Employee support programsand the prosocial sensemaking process – Grant, Dutton
Givers Are More Engaged
Have recognized others in the past
year
Have not recognized others in the past year
0%
10%
20%
30%
40%
50%
60%Highly En-
gaged 56%
Highly En-gaged 27%
POLL QUESTION:
Do you think your company has a culture in which employees regularly recognize peers for their contributions?
1. Yes2. No
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GETTING TO THE BOTTOM LINE:
HOW DO GIVING AND GRATITUDE CONTRIBUTE TO BUSINESS RESULTS?
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Increased engagement
Higher organizational commitment
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More pro-social citizenship behavior
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Increased social capital
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Health, happiness and well being
THE RECIPE:
HOW TO COOK UP A CULTURE OF GIVING AND THANKSGIVING AT YOUR COMPANY.
Create a culture of appreciation
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• Encourage employees to “catch each other doing things right”
• Help workers to be givers• Facilitate “everyone-to-everyone” recognition
Encourage organizational “virtuousness”
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• Give work purpose and meaning• Allow people to flourish and grow• Encourage and reward strength,
self-control and resilience
Facilitate connections among employees
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• Tear down intra-organizational barriers• Increase multilateral communication• Foster emotional connections
Encourage expression of gratitude
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• Provide a formal system for thanking co-workers• Make thanks public within your company• Encourage written gratitude
Video
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http://www.globoforce.com/gfblog/2013/the-essential-link-between-happiness-and-gratitude/
MOTIVATE & ENGAGEALL EMPLOYEES
