49
Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good #NET2 @sarahmworthy| @tendenci | @NET2Houston Presented at Melbourne Netsquared by Sarah Worthy | @sarahmworthy Houston NetSquared Co-Organizer and Tendenci Community Manager http://facebook.com/net2houston | http://tendenci .com The Secret to Increasing Your NPO’s Online Donations using Social Media

The Secret to Increasing Your NPO’s Online Donations using Social Media

Embed Size (px)

DESCRIPTION

This presentation shares how nonprofit organizations can best use social media within your online marketing and fundraising efforts. The objective is to show you how making some small adjustments to your social media and web marketing can make big differences in your fundraising and awareness efforts. Find additional online resources for getting the most out of your online social media marketing at http://tendenci.com/social-strategy.

Citation preview

Page 1: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Presented at Melbourne Netsquared by

Sarah Worthy | @sarahmworthyHouston NetSquared Co-Organizer and Tendenci Community Manager

http://facebook.com/net2houston | http://tendenci.com

The Secret to Increasing Your NPO’s Online Donations using Social Media

Page 2: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

About Sarah Worthy

Content CommunityChallengeshttp://spacepts.com

http://spaceuphouston.org

http://startupweekend.org

http://startupdigest.com/Houston

http://tendenci.com

Page 3: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 4: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Our Agenda!

Download this presentation and find additional resources: http://tendenci.com/social-strategy

1) Social Strategy

2) Craft Great Content for Social Sharing Online

3) The Top 3 Things Most NonProfit’s Get Wrong

4) NonProfits + Social Media = Doing Good Online Powerhouse!

5) Tips for Aussie NPO Social Media Regulations

Page 5: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Houston to Melbourne... via Kayak?!

Page 6: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 7: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

The Truth is Out There...

Social media has been most successful when used as an indirect,

rather than a direct, source for increasing your online fundraising

dollars. Download this presentation and find additional resources: http://tendenci.com/social-strategy

Page 8: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Raise Your Hand...

If You Have a Social Media Strategy

Page 9: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Strategy Leads to Success

Image: www.nonprofitsocialnetworksurvey.com

Page 10: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Strategy Aligns Goals with Metrics

Image: www.nonprofitsocialnetworksurvey.com

Page 11: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

It’s A Conversation...

Page 12: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Social Media Strategy Resource Guide: http://tendenci.com/social-strategy

Page 13: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 14: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Measure Your Site’s Analytics

1. Visit TrendsMonth vs month AND year vs year

2. Engagement TrendsPages/visit & Time on site

3. Top Traffic SourcesSearch Engines vs. Referring SitesLook at Social Media referrers

4. Top KeywordBranded vs. Non-branded

• Top Content

Page 15: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

You Want Share-able Content

Page 16: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Measure Your Social Influence

http://thesemblog.com

Page 17: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

How do you create content on social media that attracts people to

your site?How do you use social

media to increase visitors to your site?

How can we use social media for online

fundraising?

Still Asking How?

Page 18: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

How?

What?

Page 19: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

This Kangaroo With A Broken Armthinks you'd have a better chance of finding someone if you'd just have the confidence to put yourself out there.

This Lionjust read your drunken status update from last night.

What do People Share Most?

http://www.buzzfeed.com/expresident/animals-who-are-extremely-disappointed-in-you

This hedgehog with a daisy in her hair wishes you would spend a bit more time volunteering.

Page 20: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 21: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

NonProfits + Social Media = Doing Good Online Powerhouse

Page 22: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 23: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Donation Magnet Checklist:

Does your website and donation page match your Brand?

Do forms take less than 2 clicks to submit?

Do you have clear call to action buttons to Donate?

Page 24: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

???

Who am I giving my money to?

???

Am I on the right site?

Page 25: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 26: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Does your website and donation page match your Brand?

Page 27: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Let’s Become a Member!

Page 28: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 29: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 30: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 31: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 32: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 33: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Do forms take less than 2 clicks to submit?

Page 34: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Page 35: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Do you have clear call to action buttons to Donate?

Page 36: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

You Think You Can...

Image: http://kimpeccable.wordpress.com

... Here’s How You Start:

Page 37: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Think Differently!Image: http://testifycomm.wordpress.com

The Most Successful NonProfits

Page 38: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Image: cafepress

Listen Strategically

Page 39: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Make it Personal, With Lists!

Page 40: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Image: cafepress

Make Sharing Easy!

Page 41: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Make a Donation On Your Website

Download this presentation and find additional resources: http://tendenci.com/social-strategy

Page 42: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Use Flickr and Youtube

http://www.flickr.com/good/

http://www.youtube.com/nonprofits

Page 43: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Engage on 3 (or more) Platforms

Page 44: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Aussie NPOs and Social Media

Page 45: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Transparency

Page 46: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Accountability

Page 47: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Respect

Page 48: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

"For me, it's not the technology, it's the people and their

behaviour.

Technology is not necessarily going to help to fundraise. It's going to remove the barriers

to fundraising."~ Laila Takeh, head of digital engagement at Unicef

Page 49: The Secret to Increasing Your NPO’s  Online Donations using Social Media

Connecting Houston NonProfits, Entrepreneurs, and Technologists for Social Good

#NET2

@sarahmworthy| @tendenci | @NET2Houston

Let’s Connect!If you have questions, please email:

@[email protected]

or Tweet:

@sarahmworthy

Thank you!

Download this presentation and find additional resources: http://tendenci.com/social-strategy