The Tide is Changing: The Importance of Digital for Your Community

The Tide is Changing: The Importance of Digital for Your Community

Who is PTI?

Vitalrecordswerestillpaper-basedandlocatedinthebasementofthemunicipalbuilding.Theybecameunreadableaftertheflooding.

• SmartCities&Counties•  IntelligentCommunities•  InternetofThingsorEverything• DigitalCommunities

WhatMakesASmartCityorCountySmart?

• Smartertransportation(bus,car,train,planes,boats)

• Smarterdigitalinfrastructure• Citizenengagement• Smartandbigdata• Datavisualization• Leadershipandvision• Safety• Healthservices

Datahasalwaysbeenaround-sowhat’sdifferent……..

Volume Velocity Value

Veracity Variety

Elementsof“Digital”

• Leadership• Collaborationtools• Cultureofinnovation• Enhancedgovernance• Performancemeasurement• SmartIT•  Informationsharing• Cybersecurity

• Citizenengagement• Appsforcitizens• Transparency• Privacy• Openandreal-timedata• Multi-platform311contactcenters

OpenData

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ç

CitizenEngagement

Transparency

ì

OpenData

è

ç

CitizenEngagementTransparency

ì

Information

Interaction

Openness–processandoutcomes

Keyingredients:•  Leadership

•  Vision(enterprise)

•  Governance

•  DigitalInfrastructure

•  Information(data)

p

TRUST CitizenPrideandSatisfaction

1420 Prince Street Alexandria, VA 22314

www.pti.org

Alan R. Shark, Executive Director [email protected]

DigitalGovernment—IthasalwaysbeenandstillisaJourney

MarkBoyer

CiscoCitizenServicesGroup

Dec.2,2015

MarkBoyerPublicSectorCareer

§  StateLegislator§  CityManager§  GMCityUtility

§  CommissionerofAdministration§  StateCIO§  CiscoInternetSolutions1999

§  HomelandSecurity,NationalCapitalRegion

§  CiscoContracts

§  CiscoIoESolutionsGuide

Wave Internet Solutions: DMV on-line Citizen Services

Wave E-Gov Portals Web Pages Internal Apps: HR/Finance/Travel/Expense

Wave Digitization Transformational Connected Gov Internet of Things Smart Connected Cities Internet of Everything

WavesofTransformationinGovernment/TechonologytheEnabler

By2020,about50billionobjectsconnectedtothe

Internet

In2012alone,wecreatedmoredatathanprevious5,000years

Anestimated77billionappswillbedownloaded

during2014

Thisyear,thenumberofmobile-connecteddeviceswillexceedthenumberofpeople

onearth

2/3oftheworld’smobiledatatrafficwillbevideoby2015

Globally,machine-to-machineIPtrafficwillgrow20-foldfrom

2012to2017Digital

DisruptionDigital

Disruption

Anestimated>77billionapps

weredownloadedduring2014

2/3 of the world’s mobile data traffic will be video

this year

DigitalDisruptors

DigitalRevolution2.0:TheConvergenceofMobile,Social,CloudandData>MoreChange>Connections

50%ofshopperswanttointegratemobileintotheir

groceryexperiences

53%ofyoungpeoplewouldtradetheirsenseofsmellfortechnology

4outof5customersgloballywouldtrusta

non-bankinginstitutiontohandletheirbanking

By2020,~50billionobjectsconnectedtotheInternet

IoE:TheNetworkedConnectionofPeople,Process,DataandThings

Deliveringtherightinformationtotherightperson(ormachine)attherighttime

Process

PhysicaldevicesandobjectsconnectedtotheInternetandeachotherforintelligentdecision-making;oftencalledInternetofThings(IoT)

Things

Connectingpeopleinmorerelevant,

valuableways

People

Leveragingdataintomoreusefulinformationfor

decision-making

Data

CiscoConfidential 29©2013-2014Ciscoand/oritsaffiliates.Allrightsreserved.

IoEPossibilitiesforCities

“EverymajordemographictrendthatishappeningintheUS,ishappeningatafasterpace,greaterscaleandhigherlevelofintensityinourmajormetropolitanareas.”

TheMetropolitanRevolution:HowCitiesandMetrosAreFixingOur

BrokenandFragileEconomy

byBruceKatzandJenniferBradley

Smart Lighting Smart Water Smart Bus Stop Smart Parking Smart Waste Smart Buses

Revenue Jobs Productivity Cost Avoidance Citizen Experiences

Barcelona:SmartCityCreates$3BinValue

Smartcitizens

SmartWater:$58million

SmartParking:$53million

SmartLighting:$47million

SmartBuildings:$124million

ConnectedLearning:$170million

47,000Jobscreated


TrafficManagementSmartLighting SmartMassTransit

IntelligentandResponsiveInfrastructureSolutions

•  Reducecongestion•  Reducefrustration

andtime•  Easytousemobile

payment•  Alertstoofficersof

carsparkedinnoparkingzones

•  Reducesenergyandmaintenancecosts

•  Istheinfrastructureforothercityserviceslikeparking,airpollutionmonitoring,trafficmonitoring

•  Improvetracksidesafety

•  Uselocationawarenesstoimproveschedulinginformation

•  Increasedridership•  Improveticketingvia

mobileappsandkioskticketing

•  Displayslivevideofromanytrafficcameraandmapsit

•  Alertsoperatorstoaccidents

•  Createsincidentrecordandcollectsallrelevantdata

SmartParking


•  Real-TimeWaterAdministration

•  SensorsonInfrastructure(Dams,DiversionStructures,Wells,Pipelines)

•  ModelingforFutureWaterProjects

•  DroughtModeling

WaterManagementSolutions


LawEnforcement Schools EmergencyResponse

EmergencyPreparedness

PublicSafetyandResiliencySolutions

•  WiFiaccessreduces4Gcosts

•  FirstNetaccessibility•  StreamingVideo•  SeamlessConnection

ofdisparateradios

Real-TimeSituationalAwarenessvia•  Publicalerts•  Pedestriansafety/

signage•  Environmentalalerts•  Emergencyconnectivity

inanaturaldisaster

•  ReliableconnectivitytotheEmergencyOperationsCenter

•  Testingalertsystems•  Geographybased

intelligentplanning•  Seamlessconnectivity

acrossjurisdictions

Connectingemergencyresponderstoschools•  VideoStreaming•  AudioSensors•  Campusmaps


Healthcare FamilyServices

AccessibleandMobileServicesforCitizensSolutions

BasicServices Business

•  Marriagelicenses•  BirthandDeath

certificates•  Buildingpermits•  Residentialparking

permits•  Librarycards•  Bills,taxesand

citationpayments•  Interpretation

•  Immunizations•  Assistancewith

gettinginsurance•  Referralassistance•  Seniorassistance•  Disabledcitizen

assistance•  BehavioralHealth

•  Assistancewithfoodstampsorfinancialaid

•  Assistanceformothers(WIC)

•  Housingandhomelessassistance

•  Domesticviolenceprevention

•  Assistancewithpermits,licensingandregistration

•  Connectingownerswithresources,grants

•  BusinessDistrictCollaborationonsecurity

WhatDoNewandBetterConnectionsMeanforthePublicSector?WhatOutcomes?

Mac

hine

-to-Mac

hine

Mac

hine

-to-Pe

ople

Peop

le-to-Pe

ople

NewConnections OutcomesforGovernments

•  Smartbuildings•  Smartlighting•  Smartpayments•  Intelligentpublictransit•  Smartgrid

•  Videosurveillance•  Smartparking•  Disasterresponse•  In-patientmonitoring

•  Telework•  BYOD•  Connectedlearning•  Travelavoidance

IncreasedRevenueandCompliance

EmployeeProductivity

EnhancedSecurity

ImprovedAssetUse

EnergyOptimization

CitizenandEmployeeExperience

NewRevenueStreams

LowerCosts

SmartCity—WhatisIt?WhatDoesitDo?

CiscoSmart+ConnectedCitySolutionFramework

FoundationalNetwork

S+CCityWi-FiandMultiSensorNetwork

Wireless WAN (2G/3G/4G/ Wimax)

DSRC/LMR Internet Public/Private

WAN

MOBILEAPPS PARTNERAPPLICATIONSANDURBANSERVICES

Monitoring/CommandControlCenters

LightingManagement

SafetyandSecurity

EnvironmentWasteManagement

P Parking

ManagementWater

Management

TransportManagement

TrafficManagement

PARTNERSENSORS

StreetLighting

SafetyandSecurity

EnvironmentWaste

P ParkingWater

Traffic

STREET

CitizenEngagement

StreetFurniture

BUILDINGS

CommercialResidential Industrial

VEHICLES

Vehicles

©2015Ciscoand/oritsaffiliates.Allrightsreserved.CiscoPublic

AreYouReady?

CIOs City/County Managers

“Lifeischange…Growthoptional…Chosewisely…”

KarenKaiserClark,Writer

I want to do this!

SmartCitiesCouncil

WhatIsMotivatingCitiesandCountiestoGetStarted?

§  Improvebasisinfrastructure:Energy;Water/Wastewater;Transportation;emergencyresponse

§ Growingpopulation

§ Aginginfrastructure

§  Increasedcitizenexpectation

§  Shortandlong-termjobcreation

§ Morelivable,workable,sustainablecommunities

WhyIsn’tEveryoneRunningtoJumpontheBandwagon?

FUNDING!§  SmartTransportation

§  EnergyEfficiency

§  SmartGrid

§  SmartWater

§  StreetLights

§  PublicSafety

§ DigitalGovernmentServices

§  Payments

AcceleratingYourSmartCityJourney

§  DevelopaIoT/IoE/S+CCVisionandStrategy

§  IdentifyStakeholdersandLeader

§  Createaplantoimplementstrategy

§  StartSmall

§  DefineSuccessMetrics

§  Communicatetointernalandexternalcustomers

§  GetStarted

§  ItisaJourney

WhereAreYouonyourDigitalJourney

§ [email protected]

§ www.smartcitiescouncil.com

§ www.pti.org

§  http://www.cisco.com/web/strategy/smart_connected_communities.html

§  http://cs.co/go-digital

Thankyou.

Technology

The Tide is Changing: The Importance of Digital for Your Community