The UK Magic Circle - Innovators, Disruptors or Just Different?

Janders Dean KM Conference

12th August 2010

Stuart Barr

Stuart Barr

Director, HighQ Solutions

‣ Freshfields 2004 - 2007

‣ Headshift 2007 - 2009

Introduction

www.highqsolutions.com

Fully-managed solutions

Class-leading enterprise dealrooms

Collaboration and knowledge sharing

Publishing and marketing platform

Banking Legal Technology Portal

Consulting and strategy

HighQ Solutions


Some of our clients


Introduction


The UK Magic Circle - Innovators,

Disruptors or Just Different?

How are firms innovating?

Dealrooms

Relationships

Collaboration

Know-how

Online services

Innovation



REWIND

Late 90s, early 2000s


Dot-com rush

‣ Land grab

‣ Linklaters

‣ Simmons & Simmons

‣ Innovative legal services

2004

‣ The first time firms collaborated

‣ Shared know-how repository

‣ Added value for key clients

‣ Unique proposition in the legal sector

‣ Group collaboration

‣ Client relationships

‣ Social tools

‣ Wikis

‣ Blogs

2005


‣ New extranet platform

‣ Hosted application

‣ Fully outsourced, managed solution

‣ First of its kind in the legal space

2006

‣ New intranet

‣ Collaboration

‣ Wiki platform

‣ Lightweight solution

2007

Clifford Chance

‣ New publications platform

‣ Alerters

‣ Cross border guides

‣ Fully outsourced solution

2008

‣ Navigator

‣ Premium online product

‣ Highly profitable

‣ Disruptive

2009

Parallel paths


Dealrooms

Relationships

Collaboration

Know-how

Online services


PAUSE

2010

‣ Cloud computing

‣ Social computing

‣ Managed solutions

‣ Outsourcing

Industry trends


Convergence


Dealrooms Relationships Collaboration

PublishingKnow-how Products

‣ Integrated online services

‣ Extranets

‣ Publishing and marketing

‣ Premium products

‣ Customised client portals

Next generation solutions

HighQ Publisher

Client portal pages

Video channels

Microsites

‣ Deeper client relationships

‣ Collaboration and interaction

‣ Networking and connections

‣ Personalisation and customisation

‣ Content discovery and sharing


HighQ SitePoint


Document management


Wikis


Blogs


Group task management


Events calendar


Personal profiles



‣ Hosted services

‣ Rapid deployment and scalability

‣ Security and disaster recovery

‣ Economies of scale

‣ Predictable annual fees

‣ Low maintenance

‣ No up front costs


Disruptive?

Difficult times

Economic uncertainty

Pressure to reduce costs

Increased outsourcing

Productisation and commoditisation

Challenges in the legal sector


Client demands

Value for money

Content aggregation

Personalised content

Pressure to reduce fees



Familiar problems

Costly internal systems

Budget and resource pressures

Lack of innovation and development

Inefficiencies and duplication

Legacy, disparate technology



If you get it right...

Gain an advantage

Differentiate your firm’s services

Respond to your clients’ needs

Develop innovative services

Disrupt the market

Dare to be different


Improve a product or service in ways

that the market does not expect

Disruptive innovation


“ ”

Questions

[email protected]


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