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Work smarter, not harder! Start building the foundation for Time and Labor utilizing application best practices. In this presentation, we will discuss how to best assess your workforce and apply industry standards in order to best leverage the system. We will discuss what’s best for your organization: high level or granular reporting and allocation of time, rule and compliance pertaining to processing time, integration points, and leveraging time collection devices in order to allow you to prepare for a successful and productive implementation.
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Time and Labor Best Practices: Work Smarter!
Laura Tramutolo, November 13, 2013
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Agenda
2
Building the Foundation
Dismantling the Myth
Enhancing the Overall Work Experience
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Why Emtec?
Table Stakes
• Proven Methodology & Approach
• Competitive Price
• Others will say good things (i.e. References)
• The ‘right’ people available to do the work
• Experience with global delivery
Emtec Key Differentiators
• ‘Right Size’ provider of Consulting and Systems Integration services
• ‘Client for Life’ approach
• Engage holistically and programmatically
• Functional business process expertise
• Ability to connect the dots
3
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Emtec… ‘Big enough to do the work, small enough to care’
EMTEC THE COMPANY
• Serving clients for over 46 years
• 14 locations, including 8 development centers
• Over 1,000 full-time professionals
• Voted One of the Top 100 Places to Work by Crain’s
Chicago in 2012
• Our consultants have an average of 14 years of
experience. Nearly 45% have advanced certifications
• 73% of our PMs, Architects & Consultants worked at Tier
1 consultancies in a previous life
• $255M IT Services Provider
• Regularly compete & win against larger IT service
providers
EMTEC AROUND THE WORLD
US Locations
• Radnor, PA (HQ)
• Atlanta, GA
• Chicago, IL
• Dayton, OH
• Fremont, CA
• Jacksonville, FL
• Herndon, VA
• Minneapolis, MN
• Springfield, NJ
• St. Louis, MO
Global Offices
• Toronto, Canada
• Ottawa, Canada
• Pune, India
• Bangalore, India
EMTEC SERVICES AT A GLANCE
• Emtec has completed more than 1,100 Package Application
engagements, including:
- 200+ Oracle ERP clients with more than 415 engagements
- 206 EPM / Hyperion & OBIEE clients and 323 engagements
- 186 Microsoft clients and more than 255 projects
• Emtec is a premier provider of SaaS and Emerging
technologies solutions, including 51 Salesforce Clients with
more than 75 engagements, Including Sales Cloud, Service
Cloud and Custom Cloud
• Emtec has performed more than 6.3M hours of application
development and maintenance work ranging from Business
Analysis to Product Development
• Emtec has served more than 565 Infrastructure services
clients where we have:
- Deployed more than 1.85M servers, personal computers, tablets
and mobile devices
- Installed or provided more than 925 exabytes of storage
(That’s a whole lot…)
- Triaged more than 30,000 L1 support incidents
- Implemented service management solutions for more than 125
clients
4
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
OF
FE
RIN
GS
PR
AC
TIC
EF
AC
TS
Emtec’s five practice areas offer focused solutions to help our clients solve
complex business & IT challenges
From up-front strategy & consulting all the way to application, infrastructure & procurement services,
Emtec’s 1,000 professionals are what makes us special, and we invite you to see the difference for yourself.
Consulting ServicesPackage Application
Services (PAS)Cloud Technologies
Application
Development &
Management Services
(ADMS)
Infrastructure
Services
• IT Strategy & Planning
• IT Process Improvement
• IT Performance and
Governance
• Information Management:
− Big Data
− Business Intelligence
− Analytics
• Mobility Solutions
• Program and Project
Management
• Oracle
− Fusion
− EBS
− PeopleSoft
− EPM : Including Hyperion
− OBIEE
• Microsoft
− AX and GP
− BI
− CRM
• SAP
• Functional: HCM, FM, SCM
• Cloud Strategy & Planning
• Salesforce.com Solutions
− Sales Cloud
− Service Cloud
− Marketing Cloud
− Force.com
• Workday
• Cloud Application
Development
& Technology
• Private Virtual Cloud
• Cloud Applications
• Portfolio Analysis
• Application Advisory
Services
• Product Development
• Custom Application
Development & Maintenance
• Package Application:
Development, Maintenance
& Support
• Mobile solutions
• Quality Assurance & Testing
Services
• Managed Services, Capacity
Management & Staffing
Services
• IT Service Mgmt.
• Data Center
• Business Application
Infrastructure
• End User Computing
• Platforms
• SWAT team of 45 highly
skilled Strategists, Architects
and Consultants
• 10 years of experience and
more than 75 projects
• 180 Specialists, including
Project Managers, Architects,
Consultants and Analysts
• More than 300 ERP & CRM
projects completed
• Expert team of Big Data,
business intelligence and
analytics professionals
• Specialized team of 25
Strategists, Project Managers,
Architects, and Consultants
• More than 90% certified
• 62 Customers & 112
engagements
• Global workforce of nearly 750
associates (approximately 250
associates based in North
America)
• Provided more than 6.3M
hours of application
development and
maintenance services.
• Special expertise in Business
Analysis and Testing (among
other things)
• More than 100 associates
providing data center,
compute, network and storage
related services
• Value Add Reseller providing
full device lifecycle
management services for
more than 30 years
• IT Service Mgmt. BU having
supported more than 70
distinct clients
5
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
From the Executive suite to Individual Operating units, Emtec services align
well with each stakeholder community
FINANCE
Enterprise Performance
Management Including:
Hyperion Budget &
Planning
Hyperion Financial
Management
Hyperion Essbase /
Planning
Oracle BI Apps / OBIEE
PeopleSoft / Oracle ERP
Microsoft Dynamics
SAP
SALES & MARKETING
Customer Relationship
Management
Microsoft Dynamics
Salesforce
BI / Analytics
TECHNOLOGY
Advisory Services
Application Development
& Maintenance services
(ADMS)
Business Intelligence &
Big Data
Cloud Strategy and
Implementation
Independent Verification
& Validation (IV&V)
Infrastructure Services
Managed Services
IT Service Management
(ITSM)
Procurement Services
OPERATIONS
Hyperion Essbase /
Planning
Oracle BI / OBIEE
PeopleSoft / Oracle ERP
Microsoft BI
Microsoft Dynamics
HUMAN RESOURCES
Hyperion Workforce
Planning
Oracle BI Apps / OBIEE
PeopleSoft / Oracle ERP
Microsoft Dynamics
Workday
ENTERPRISE SUITE
Business Strategy
Managed Services &
Outsourcing
Advisory Services
Analytics
Our portfolio of business and technology services provides our clients with a seamless integration of information and
solutions so that every business owner has the highest quality of operational and strategic data.
6
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
A snapshot of clients who have leveraged Emtec’s services
“At its core, the Emtec experience is about exceptional service — for our clients, partners and associates. We are
passionate about delivering the best technology-empowered business solutions and having fun while doing it.”
Dinesh Desai, Chairman & CEO
7
Building the Foundation
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Time and Labor Process Overview
9
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Building the Foundation
• Creating the “Blueprint”
• Draw it before you build it
– Expectation, end result
– Start with the basic requirements
– What are the drivers?
– Regulations, Compliance
– Geography
– Bargaining Units, Business Units
– Workforce
• Defining Time Reporters
– Exempt, Nonexempt, Hourly and Salaried
• Type of time being reported or captured
• Method of time collection
• Pass Time to Payroll
• Workgroups and Taskgroups
– Compensation
– Allocation
• Change Management
– Early notification
– Feedback
10
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Building the Foundation – Required Set Up and Optional Set Up
11
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
• Salaried, Exempt, Salaried Nonexempt
–Exception Reporters
• can also be positive reporters
–Elapsed
–Schedules
• Standard 40 hour work week
–Labor dilution and distribution
–Workgroups and Taskgroups
–Report Exception time (other than “Regular” &
Overtime)
–Web clock, online timesheet, schedules
–Time passed to Payroll?
• Hourly, Nonexempt
–Positive Reporters
–Punch
• can also report elapsed time
–Schedules
• Variables
–Labor Distribution
–Workgroups and Taskgroups
–All time being captured/reported
–Time Clocks, online timesheet, schedules
–Time passed to Payroll
Building the Foundation – Defining Time Reporters
12
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
• Workgroups
–One per Empl Record
–Exception or Positive reporters
–Time Reporting Codes
• Paid vs. Unpaid
–Rules
–Schedules
–Approvals
• Taskgroups
–One per Empl Record
–Categories (Entities)
• Ability to drill down
–Default Task profile
• Hired into
–Additional Task profiles
• Project based
• Task based
Building the Foundation – Workgroups and Taskgroups
13
Dismantling the Myth
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Dismantling the Myth
• Simply a “Tool”
• Built to your organization’s requirements
–Expectation, end result
–Required vs. optional
–What are the drivers?
– Regulations, Compliance
– Geography
– Bargaining Units, Business Units
– Workforce
• High-level or granular reporting
–Type of organization
• Assembly
• Office
• Dynamic or Static
• “Need to Have vs. Nice to Have”
–Start with the basics
–Project-based, budget-based allocation
15
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Dismantling the Myth – Do I need all of this?
16
Enhancing the Overall Work Experience
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Enhancing the Overall Work Experience – Leverage the System
18
• Assumption: One or more of the above modules are currently in place for
integration with Time and Labor.
THANK YOU FOR YOUR TIME
Please visit us online at www.emtecinc.com