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© 2013 salesforce.com, inc. All rights reserved. TIPS FOR SALES SUCCESS: A STEP-BY-STEP GUIDE

TIps to Sales Success: A Step by Step Guide

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Check out this quick guide for sales success including cold calling, emailing and voicemail tips for salespeople. For more tips, download our free ebook here: http://bit.ly/13DXgeT

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Page 1: TIps to Sales Success: A Step by Step Guide

© 2013 salesforce.com, inc. All rights reserved.

Tips for sales success: a sTep-By-sTep Guide

Page 2: TIps to Sales Success: A Step by Step Guide

develop The perfecT sales aTTiTude

Page 3: TIps to Sales Success: A Step by Step Guide

develop The perfecT sales aTTiTude

rock sTar deliveryBuild your sales presentation around a story or case study

relish conTacT WiTh oThersHave customers share their passions, ask questions and talk about themselves

conTinue To develop Each year, attend at least three seminars and read two sales books

Page 4: TIps to Sales Success: A Step by Step Guide

Make The perfecT

sales call

Page 5: TIps to Sales Success: A Step by Step Guide

Make The perfecT

sales call

Give The real reason Why you’re callinG Put the facts first and clearly state your business

seT The appoinTMenTVia email, summarize appointment details for handy reference

folloW up WiTh reMinders prior To The MeeTinGThink personable, short, and service oriented

Page 6: TIps to Sales Success: A Step by Step Guide

conducT The perfecT sales discovery call

Page 7: TIps to Sales Success: A Step by Step Guide

conducT The perfecT sales discovery call

do your hoMeWork Do prospect research on LinkedIn prior to your call

focus on Their needsLet prospects do 80% of the talking

share 2-3 BenefiT sTaTeMenTs Think “how,” instead of “what,” in your delivery

Page 8: TIps to Sales Success: A Step by Step Guide

leave The perfecT

voiceMail

Page 9: TIps to Sales Success: A Step by Step Guide

leave The perfecT voiceMail

reference cusToMers Create a document matching customer names to industries for reference

repeaT iMporTanT eleMenTsListen to practice recordings of your script. Would you call this person back?

TiMe your ouTreach efforTsLet prospects know when you plan to reach out again

Page 10: TIps to Sales Success: A Step by Step Guide

send The perfecT folloW-up sales eMail

Page 11: TIps to Sales Success: A Step by Step Guide

send The perfecTfolloW-up sales eMail

don’T overdesiGn Ditch the designed email in favor of plain text

relevanT aTTachMenTs Include a customized content pack in your email

recap QuesTionsCreate a Letter of Understanding (LOU) to drill into specifics

Page 12: TIps to Sales Success: A Step by Step Guide

Sell. Service. Market. Succeed

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