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The Top 19 Things Business Owners Need to Know About Search Engine Marketing in 2011 Presented to 388 Alumni April 26, 2011

Top 19 Things Business Owners Need to Know About SEM in 2011

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What are the top 19 things business owners need to know about search engine marketing in 2011? This presentation covers search engine optimization (SEO), pay-per-click (PPC), social media, mobile & local search, and analytics.

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Page 1: Top 19 Things Business Owners Need to Know About SEM in 2011

The Top 19 Things Business Owners Need to Know About Search Engine Marketing in

2011

Presented to388 Alumni

April 26, 2011

Page 2: Top 19 Things Business Owners Need to Know About SEM in 2011

1. SEM offers incredible value to businesses today

Huge marketing channel

Internet users in North America

(Internet World Stats, 6/10)

Searches in the U.S. every month - and growing

(comScore qSearch, 12/09)

SEMPO & Econsultancy, 4/11

Page 3: Top 19 Things Business Owners Need to Know About SEM in 2011

1. SEM offers incredible value to businesses today

Flexible

Page 4: Top 19 Things Business Owners Need to Know About SEM in 2011

1. SEM offers incredible value to businesses today

Measurable

Page 5: Top 19 Things Business Owners Need to Know About SEM in 2011

1. SEM offers incredible value to businesses today

Offers significant ROI

Average: $1 $9

Page 6: Top 19 Things Business Owners Need to Know About SEM in 2011

Search Engine Optimization

(SEO)

Page 7: Top 19 Things Business Owners Need to Know About SEM in 2011

Organic, editorial,

natural, algorithmic

results (SEO - Search Engine Optimization)

Paid listings, sponsored links,

pay-per-click (PPC) ads, cost per click (CPC)

Page 8: Top 19 Things Business Owners Need to Know About SEM in 2011

2. Universal Search: optimize more than your corporate site

Page 9: Top 19 Things Business Owners Need to Know About SEM in 2011

3. Personalized Search means results vary for everyone

Page 10: Top 19 Things Business Owners Need to Know About SEM in 2011

4. Organic keywords shouldn’t trigger editorial results

80% editorial

Page 11: Top 19 Things Business Owners Need to Know About SEM in 2011

4. Organic keywords shouldn’t trigger editorial results

80% commercial

Page 12: Top 19 Things Business Owners Need to Know About SEM in 2011

5. Optimized press releases work

- Bypass the press & go directly to your prospects

- Take up more room in the SERPs

- Build links pointing to your site

- Generate brand awareness & site traffic

Page 13: Top 19 Things Business Owners Need to Know About SEM in 2011

5. Optimized press releases work

Page 14: Top 19 Things Business Owners Need to Know About SEM in 2011

6. Link-building: critical & must be done right

YES: high quantity of quality links, relevant sites, hand-selected sites, diversified link types, content/ campaign creation (“link bait”), leveraging other marketing tactics

NO: link farms, irrelevant sites, automated submissions, too many links from the same type of site, reciprocal links, paid links, content farms

Page 15: Top 19 Things Business Owners Need to Know About SEM in 2011

7. Usability: more important than SEO even? (Yes!)

Page 16: Top 19 Things Business Owners Need to Know About SEM in 2011

7. Usability: more important than SEO even? (Yes!)

Page 17: Top 19 Things Business Owners Need to Know About SEM in 2011

7. Usability: more important than SEO even? (Yes!)

Starting point

SEO only

Usability only

SEO + Usability

Page 18: Top 19 Things Business Owners Need to Know About SEM in 2011

Paid Search, akaPay-Per-Click

(PPC)

Page 19: Top 19 Things Business Owners Need to Know About SEM in 2011

Organic, editorial,

natural, algorithmic

results (SEO)

Paid listings, sponsored links,

pay-per-click (PPC) ads, cost per click (CPC)

Page 20: Top 19 Things Business Owners Need to Know About SEM in 2011

8. Pull PPC levers wisely

Page 21: Top 19 Things Business Owners Need to Know About SEM in 2011

9. Focus more on PPC ad copy and less on bids

Page 22: Top 19 Things Business Owners Need to Know About SEM in 2011

10. Landing pages can make or break a campaign

Page 23: Top 19 Things Business Owners Need to Know About SEM in 2011

Social Media

Page 24: Top 19 Things Business Owners Need to Know About SEM in 2011

11. Social media can be leveraged for SEO purposes

Content

Page 25: Top 19 Things Business Owners Need to Know About SEM in 2011

11. Social media can be leveraged for SEO purposes

Votes

Page 26: Top 19 Things Business Owners Need to Know About SEM in 2011

11. Social media can be leveraged for SEO purposes

Links

Page 27: Top 19 Things Business Owners Need to Know About SEM in 2011

12. Customer reviews are becoming more important

Page 28: Top 19 Things Business Owners Need to Know About SEM in 2011

13. PPC run on social media sites can really work

Facebook

Twitter

LinkedIn

Page 29: Top 19 Things Business Owners Need to Know About SEM in 2011

Mobile & Local Search

Page 30: Top 19 Things Business Owners Need to Know About SEM in 2011

14. Being found in local/maps/ places results is critical

Page 31: Top 19 Things Business Owners Need to Know About SEM in 2011

15. Consider running PPC on mobile devices

Page 32: Top 19 Things Business Owners Need to Know About SEM in 2011

15. Consider running PPC on mobile devices

Page 33: Top 19 Things Business Owners Need to Know About SEM in 2011

Analytics

(How do we know this is working?)

Page 34: Top 19 Things Business Owners Need to Know About SEM in 2011

16. Monitor your company & brand name(s)

Page 35: Top 19 Things Business Owners Need to Know About SEM in 2011

17. Goal: take up as much room in the SERPs as possible

Website

Twitter profile

Facebook profile

LinkedIn profile

BusinessWeek profile

(not us)

Optimized press release

Video (not us)

Website

Website

Page 36: Top 19 Things Business Owners Need to Know About SEM in 2011

18. Call tracking ensures you’re measuring all results

66%

33%

Page 37: Top 19 Things Business Owners Need to Know About SEM in 2011

18. Call tracking ensures you’re measuring all results

Page 38: Top 19 Things Business Owners Need to Know About SEM in 2011

18. Call tracking ensures you’re measuring all results

Mini Case Study:

-71% of leads came in by phone

-Increased PPC bids

-Doubled the number of PPC leads generated

Page 39: Top 19 Things Business Owners Need to Know About SEM in 2011

19. Import referral data into CRM to measure true ROI

CRM (Salesforce etc.)

• Fields filled out on form

Number of S.E. leads, estimated revenue based on average closing rate & sales amount

Number of customers from all sources & total revenue generated

Reporting Disconnect:

Historical Method

Page 40: Top 19 Things Business Owners Need to Know About SEM in 2011

19. Import referral data into CRM to measure true ROI

CRM (Salesforce etc.)

• Fields filled out on form

Number of S.E. customers & revenue generated

Today’s Method

Page 41: Top 19 Things Business Owners Need to Know About SEM in 2011

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Listen to Stacy’s 90 seconds on PPC landing pages 4/26 or later: www.ppcmindmeld.com

Watch Stacy’s webinar on “Pulling B2B Buyers Through the Funnel” w/o 5/9: http://focus.onlinemarketingconnect.com

THANK YOU!