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Customer Relationship Management (CRM) software automates business processes such as contact management, communication tracking and scheduling, and sales forecasting. The $10 billion+ CRM industry offers hundreds of different software solutions. Capterra has researched the most popular options on the market based on a combination of their total number of customers, users, and social presence. Visit Capterra's Customer Relationship Management Software Directory for a comprehensive list of solutions: http://www.capterra.com/customer-relationship-management-software
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