Operational planningDate of Presentation

Introduction

EACH OPERATIONAL PROCEDURE REQUIRES:

• PlanningGoals setting and pointing

• Execution

Planned carrying out and arranging

• Control

Supervise whether planning was reached by the work execution

From planning to control

Planning ControlAction

The mental anticipation of future and

operational events

The execution ofOperational procedures

The monitoring While leading,

And thecomparison

betweenThe achievement

And theProduction targets

FEEDBACK TARGET/IS COMPARISON

Organisation

Execution becomes secured with regulations

It is the task of the company (organization) to make regulation available to ensure a smooth cooperation of persons and things to ensure operational goals are reached.

Errors can be made at both stages, planning or organization

Personal subject of function:Humans, Personnel and coworkers

Impersonal subject of function:Mechanism, machines and handicraft

Planning at the company

Planning is a mainly mental process

Thinking process is a mental anticipation of future operational events

Shape operational future under optimal aims. The way need to be smoothed by planning targets, which leads to goals.

Find all types of solutions to each occurring problem, weight pro and cons against each other and choose for the solution that are leading us the fastest, most comfortable and safest to the goal.

Characteristics of planning:

Rationality ,understanding and reason

Conscious, systematic penetrating the…

Future under near drawing of the data from past

and present

Future-referred

Planning components

Goals

Recourses

Contractor

Premises

Dates

Problem definition

Results

Measures

What need to be reached?

Who must reach the goal?

With which tools?

Under which conditions?

When must the goal be reached?

Which problem needs to be solved?

The achievement of objective has which effect?

Compare with planning control loop?

Prognosis

Near future lying operational events still can be considered as much detailed. With increasing period the future picture it loses more and more on sharpness. Nevertheless or therefore there is demand for a plan calculating for security. prognosis = forecast)

Comprehensibility (understandable)

Complete

Detailed

Controllable

Economy

Changeable

Frequency

Periodically

Coordinated

Accuracy

Clear and unmistakable

Representation without miss

Detailing (Global)

Rough/is detailed planning

Target/is comparison

Justifiable cost

Adaptability

Permanent/Spontaneous for each individual case

Temporary help, Specialists, High level personnel

Inward/outward

The surrounding fields of a company

Supplier

Owner

Creditor

Guests

Employees

Competitors

Legislator

Trade union

Press

Municipality

Expect many orders and payment on time

Expect high dividend, growth and stability

Expect and in time payback of credit

Expect attractively of surrounding, protect jobs and pay taxes

Expect meaningful price, performance ratio, high quality and excellent service

Expect an effective payment, acknowledgement and personal advances

Expect good cooperation and fair competition

Fulfillment of legal bases and harmonious cooperation

Improve the work in the company and larger influences

Expect in time information (gastro critics)

Did you know

SAMUS PER AQUA

Health through water

Dimensions of planning

PROCEDURE RULES

TIME PLANNING

PROGRAMPROVIDING

BUDGETPROVIDING

PRINCIPLE EDUCATION

OBJECTIVE

COMPANY PLANNING

Automatic control loop

Objectives

Objectives are set specific, measurable, achievable, relevant and time specific

Document all related to business operation goals including people involved (task list)

Differentiate of real objectives and formal goals (economical, social)

Operational regulations of goal contents (which standards are to be used?)

The indication of the desired extents of the goal (what will be the effects?)

The indication of the referred time table (when will the goal be reached?)

Examples:

a. An accurate formulation of goal -the conversion is to increase banquet revenue

by 7% in the month December

b. Inaccurate formulations of goal - we aim for a profit maximization

Objectives

The rule is that in a company several objectives are usually simultaneous aimed at (multi tasking)

In this system of driving objectives, resulting often to relations between each objective (connected)

a. Complementary goal relationship: itself supplementing goals or a so called goal harmony

b. Competitive goal relationship: itself again-striving goals

c. Neutral goal relations: itself indifferently supernatant goals

Examples:

a. Increase sales - increase brigade in kitchen

b. Increase sales - reduction brigade in kitchen

c. Renovation of hotel rooms - development of a new list of beverages

Principle information

Principle formation: Definite regulations of always recurring questions and/or actions

The principle formation requires:

a. Clear and unmistakable formulations usage

b. Durability, in addition flexible (exceptions)

c. General commitment

d. Co-operation of appropriate coworkers (department managers)

E.g. All accompanying documents in the case of supplies carry the show of hands of the

accepting And other standards to be considered important

Budget providing

budgeting

also called preview or prognosis. Financial aimed goal.

Budget cost estimation (OPERATIONAL/DIRECT COST)

The estimation is what helps you determine

what it will cost to implement your operational plan.

You need all inputs (people, information, equipment, skills).

these inputs will have a cost attached to them. this costs you

need in order to estimate and to develop an accurate budget.

Household monitoring

The budget is an important tool you have for monitoring. the

finances of your organization, project or department. You use

it to monitor your income and expenditure to see whether or not

you are on target, financially to your staff, board and donors; do

cash flow projections; make financial decisions.

TOTAL BUDGET

DEPARTMENTALBUDGET

limited to one department

CONSOLIDATED BUDGET

Management/Donors

OTHERS

Important keys to a budget are, principals, target, actual and the difference

Program planning

Specify necessary measures, in order to reach certain operational goals

The sub-programs are aligned with the functionality of the company

They are usually connected with the budgeting and the scheduling

Planning for one year looks like followed: All tasks and goals are kept in a excel list

Consolidated:

Rough goals to be reached are…

Details:

refined goals to be reached are…

e.g. purchasing program, Manufacturing program, paragraph program personnel program, financing program and many more…

Time planning

Time and motion Study

Determination of necessary time frame and the definition of the sequence of certain

measures, in order to achieve the operational goals desired

Length of time: Work execution

Period: Meaningful part time working

Times: For start and end

Specify standard times and performance standard

Demands scheduling:

a. Economical aspect = rational & reasonable

b. Human aspects = humanization

Procedure rules

Time standard

Quality standard

Quantity standard

Costs standardStandard

& procedures

Definition of well-planned methods in order to determine achieved operational goals

While programs determine, what is to be done, procedures determine, how it is to be done

Advantages:Work simplification

No double work

Less tension between worker

Mile stone for performed work

aid for training

saving of time and costs

Did you know

Ergonomics:

is the Science of determine/creating a better environment for all jobs

and terminate all interference factors