Transforming HR into a Strategic Asset enabled by Oracle HCM Cloud

© 2014 Cognizant

© 2014 Cognizant

September 3, 2014

Transforming HR into Strategic Asset enabled by Oracle HCM CloudPraveen Gupta, Strategic HCM Advisor

© 2014 Cognizant 2

Today’s Presenter

Praveen GuptaSenior Director, Solution Advisory Group (SAG)Human Capital Management Advisor

Praveen Gupta is a Human Capital Management leader with over 20 years of experience and expertise in HCM strategy, HR transformation, and HR global delivery to enable better HR-Business alignment. His expertise in HCM business drivers and enabling technologies have positioned better HR-IT collaboration, resulting in an efficient and effective HR aligned to business goals and objectives.

© 2014 Cognizant 3

Transform HR into Strategic Asset enabled by Oracle HCM Cloud

HCM Challenges and Trends

Options for Organizations on

legacy systems and evaluation criteria

for selection

Introduction to Oracle HCM and

Talent Cloud

ClosingQ&A

Let us explore: Transforming HR to align with business goals and objectives to forge a truly strategic partnership

Cognizant’s Approach to enable HR to adopt the right strategy to be a Strategic Asset

© 2014 Cognizant 4

A Shifting Landscape of Business Challenges

Business Challenges our customers are facing align to the need for Strategic HCM Transformation

ADDRESSIN

G

Social results in better informed, less loyal buyers and employees

Analytics to deal with explosion of data

Business models and strategic focus

Data-centric to process-centric

Mobile as a platform for all aspects of engagement

Globalization

Cloud to rapidly deliver business value

© 2014 Cognizant 5

An Increasingly Complex Mix of Options to address HR Trends

Align With Business Enable Global Workforce

Manage Talent

Top Three HR Trends

The Strategic HR Transformation, done right, will enable HR to take its seat of Strategic Business Partner at the table

© 2014 Cognizant

Cloud Technology & BPaaS is Enabling HR - Business Alignment

6

Efficient

On average, by switching fromOn Premise to Cloud each

company replaced $3.66 of

capital costs with $1.00 of operational costs*

*IDC White Paper Sponsored by Amazon

Effective

Design and Execute standard integrated business processes quickly

Save as much as 50% time in implementation

compared to On Premise

Embedded Social, Mobile & Analytics

Transform HR Service by enabling

Transparent & Actionable Insights

Social to coordinate with people

Mobile to engage workforce

Cloud + BPaaS = Combination to Meet Business Challenges and Forge a Strategic Business Partnership

BPaaSSupport from Hire to Retire Processes | World Class Employee Engagement Center | Employee Engagement Toolkit

© 2014 Cognizant 7

HCM Trends and Challenges

Options for Organizations on legacy systems and evaluation

criteria for selection

Introduction to Oracle HCM and

Talent Cloud

Call to Action – The Cognizant Difference


ClosingQ&A


© 2014 Cognizant 8

Our Framework of Services focused on Driving Outcomes that Address the Business Challenges through HCM

Talent as a Service

Talent Acquisition Talent Development

Sourcing Analytics

Assess, Select & Onboard

New Hire Training

Strategic Sourcing

Performance and Goals

Learning as a Service

Succession

Workforce Engagement and Retention

Talent Deployment

Attrition Management

Exit InterviewEngagement

Strategies

Engagement Surveys

Use of contractors

Project Logistics

Virtual Workplace

International Assignment

Contact Center Admin and Transaction

ReportingSelf ServiceAn

alyz

e, P

lan

an

d F

ore

cast

Ad

viso

ry

Workforce KPI Catalogue

Bu

sin

ess

Ou

tco

mes

Key Outcomes

1. Cost per Employee

2. Fill Rate

3. Cost per Hire

4. Employee Engagement

5. Time to Hire

6. Average Tenure

7. Product/ Service Proficiency

8. Employee Productivity

9. Cost Optimization

The Cognizant Difference

© 2014 Cognizant

The Cognizant Difference9

HCM Service Value Chain

Advise on evolution from bespoke HCMDisparate point solutions to ITMLimited process standardization to bestpractice

HCM Blueprint for the futureDedicated model for shared servicesProcesses and analytics “poor”

Telephony

Support through BPaaS

Document Management

Workflow routing

Case Management

Trend Management

Service reporting

Knowledge Management

Realize - Implement and Integrate

Advise

Bu

sin

es

s V

alu

e

High

Co

st P

er E

mp

loy

ee

Low

Standardized BPaaS Model Employee Engagement ToolkitWorld-class Employee Engagement Centers (Global, Multi-lingual)

End-to-end HR Transformation FocusAutomate end-to-end processes,Analytics and call avoidanceIntegrated payroll and benefits modelLow cost, transactional pricing

Self Service, Mobility, Analytics standard

Solution with configuration/ businessData Analysis and Migration

Focus on large part of HR Core – be it “rip and replace” or phased strategy

Technology focused –implementation/integration

Mo

vin

g f

rom

Ad

vis

ory

to

Bp

aa

S

© 2014 Cognizant


Three Steps to Build Strategy and Target Operating Model (TOM)

Outcome Drivers/ Inputs

Future State Design

Tech Roadmap and TOM

HR Core Processes System of Record, Payroll, Rewards and Compensation, Benefits

Talent Acquisition and DevelopmentRecruitment, Learning, Performance, Succession

Workforce Engagement and RetentionEmployee Relations, Workforce Analytics and Planning

Talent DeploymentGlobal Mobility, Workforce Administration

InfrastructureCloud / SaaS, Employee Engagement Service Design, Tech/Data Management

© 2014 Cognizant


Target Operating Model is aligned to HR Process Areas

© 2014 Cognizant 12


With the Strategy and TOM in Place, BPaaS Provides Real Benefit in an On-Going Support Model

Global

Global Shared Service ModelCurrently supporting employees in more than 80 countries with regional centers in APAC, EMEA, and NA. Payroll integration, data entry, and contact center support through ADP partnership.

Process Automation and Self ServiceEmployee Engagement Center toolkit integrates and automates the solution for contact center and transaction processing to complement the client’s employee facing self service solution.

Automate

Process StandardizationUsing our experience in HR delivery for global clients coupled with our Six Sigma expertise in Process Design we work with clients to implement an optimal blend of standardization and organizational uniqueness.

Optimize





for selectionIntroduction to

Oracle HCM and Talent Cloud

How Oracle HCM Cloud Enables HR - Business Alignment


ClosingQ&A



Oracle HCM Cloud: Integrated Global Human Capital Management System

Employee PortraitsEasily access information based on your role and location

Global Person and Local Employment ModelEnsure consistency while supporting local compliance

Embedded AnalyticsMake impactful decisions with the information you need

Mobile and SocialCollaborate with peers using mobile access

Differentiated CompensationStrategically plan, allocate, and differentiate compensation

Robust Payroll EngineHandle simple and complex payroll needs

Flexible BenefitsOffer a total compensation package

Absence ManagementGrant, track, report different absences and leave

Time and LaborTrack and monitor time with a flexible framework

MobileAccess information on any device and encourage accountability

Gain InsightUnderstand and analyze workforce trends

Model your FuturePerform “what-if” scenarios to make informed decisions

Predict outcomesAvoid attrition and improve workforce performance

Big DataAnswer complex workforce questions leveragingbig data

Workforce Optimization

Workforce Management

Workforce Rewards

Global Human Resources

© 2014 Cognizant

Leverage Social MediaLeverage Mobile

CapabilityHolistic Talent Management

15

Oracle HCM Cloud: Strategic Approach to Talent Management

Enable Talent Management strategy and process to changing business environment

Assess skill gaps and proactively develop capabilities

Identify high potential employees and develop future leaders

Align individual goals with corporate goals and provide clear visibility into how each employee contributes to the success of the organization

Recruiting& Sourcing

Best Practices

Performance& Goals

Learning &Development

Succession &Talent Review

GlobalSupport

SocialMobile Integration Analytics Reliability

Security

WORLD CLASS SERVICES

ECOSYSTEM

PRODUCTS

PLATFORM

Option to Coexist with your On Premise ERP


Oracle HCM Cloud: Social and Mobile Capable for Global and Always On Workforce

Mobile Capabilities

• Simple, Familiar and Easy to Use

• Employees: View of My Pay,My Career, My Data

• Managers & Leaders: Integrated interactive tools to collaborate on all devices

Social Enablement

• Work actually gets done

• Processes actually get executed

• Knowledge flows into, through, and out of the organization

• Opportunities are captured


Oracle HCM Cloud: Analytics and Forecasting

Actionable Insights Predictive Analysis KPI’s

Better People Decisions on Massive Scale

Employee Data Action Plan

Information

Insight

Forecast

Action Plan

© 2014 Cognizant

Cognizant’s HCMaximize™ Implementation Accelerator Solution

18

https://www.youtube.com/watch?v=c0bRDlRPX_Q










for selectionIntroduction to

Oracle HCM and Talent Cloud

Closing

Q&A

Execute Your HCM Strategy: Engage Cognizant asTrusted Advisor




The Cognizant Approach: Strategic HR Transformation

Transaction BasedData Centric

Analyze, Plan and Forecast Advisory Business OutcomesHR Today

Metrics that CAN be measured

Engage With Business HR ImpactsBusiness Value


Fragmented ProcessesInconsistence Delivery

Disparate Point Solutions

Adopt Cloud Support through BPaaS

HR – BusinessPartnership

Analytics and ForecastingMetrics that

SHOULDbe measured

Administrative Strategic

Cognizant’s Approach to Strategy, Target Operating Model and BPaaS Provides Real Benefit in an On-Going Support Model


Q&AContact Information:

[email protected]

@praveenzgupta

[email protected]

[email protected]

mailto:[email protected]



© 2014 Cognizant

Thank You!

Praveen [email protected]
