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Trends in Today’s Manufacturing Solutions
Walter GoodfieldVP, Sales & Marketing
22
There are dozens of ERP solutions marketed to today’s small and medium-sized businesses. Solutions differ from complexity, price and technology making it difficult for customers to distinguish the products. Today, we will:
Explore 10 trends in the industry Identify & define industry buzzwords Recognize the leading solutions
Objectives and Focus
33
1. Vertical or Horizontal2. Deployment Options3. Social Platforms4. Mobility5. User Experience6. Automation7. Specialization8. Business Intelligence9. Performance10. Self Help Tools
Trends in the Industry
44
Vertical or Horizontal Vertical (Industry) Horizontal (Best of Breed)Benefits • Minimal customization
• Industry templates• Quicker rollout • Fewer 3rd party add-ons or
customizations
• Complementary business• Resource availability• Ease of use • Leverage experience across
industries
Challenges • Can overlook common requirements i.e. GAAP
• Narrow footprint• Business model changes
• Less functional depth• Implementation made-to-fit• Requires 3rd party add-ons or
customizations
Examples • Infor – Hospitality• Deltek – Gov’t Contracting• Epicor – MTO/ETO
• Sage• Microsoft• Netsuite
55
Deployment OptionsOn-Premises, Hosted, or Cloud?
66
Social Platforms1. Communicate2. Alert3. Take Action4. Share
77
Mobility1. Anywhere from any device2. Browser agnostic3. Functional “apps”
88
User Experience1. Consumer-grade experience2. Optimized for connected devices3. Visual displays 4. Workflows and role-based5. Dashboards6. Personalization toolkits
99
Automation1. Barcoding2. EDI3. Employee Self Service Portals4. Customer Portals5. Vendor Portals6. Connectivity with standard tools
• XML• Microsoft Outlook• Microsoft Exchange
10
SpecializationPublishers today are focusing on their core competencies while partnering with specialized solution providers and industry experts.
1. Avalara for Sales Tax2. HRMS 3. Transportation and Logistics 4. Restricted Party Screening5. Crystal Reports
11
Business Intelligence 1. Access to data2. Advanced data cubes and pivot tables3. Internal & external databases4. In-context BI
1212
Performance1. Real-time updates2. Batchless processing 3. Date-driven versus period-buckets4. Optimized for Microsoft SQL Server and Windows OS
1313
Self Help Tools 1. Extensive knowledge bases2. Pre-recorded training events 3. Live web streamed training classes4. Chat communities 5. Remote Desktop Support 6. Customer Advisory Councils7. User Groups
1414
Summary