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Mobility Solution
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Unisys Mobility SolutionsSimplify Enterprise Mobility With an Integrated Solution That Addresses Business Concerns and Makes People More Productive
September 2014
© 2014 Unisys Corporation. All rights reserved. 2
Mobility as a Driver of Innovation
More than 1/3 of ~500 enterprises surveyed report mobility has enabled innovation to:
• Create new customer channels
• Enhance customer interactions
• Redefine business processes
• Enhance existing products
• Create new products & services or revenue streams
• Lower cost of customer acquisition
IDG Connect / Unisys 2014 Enterprise Mobility Global Research
© 2014 Unisys Corporation. All rights reserved. 3
What Are the Impacts?
>60%BUSINESS DRIVEN
<40%IT DRIVEN
IT impacts
End User Services• Demand for a robust experience and support
for any device, app
Apps• Rise in investments and change in required
skills to develop and maintain mobile apps
Networks• Manage impacts on networks, storage and
data center
Security• Ensure security and privacy
Tools• Manage effectiveness of supporting tools:
device, app, expense, content management
Shifts In DecisionsMobility is now driven by the business
IDC: http://cio.co.nz/cio.nsf/depth/the-big-shift-when-cmos-grab-it-budget-from-cios
© 2014 Unisys Corporation. All rights reserved. 4
Primary Enterprise Mobile Concerns
Security and Management
Developing and Integrating Mobile Applications
Controlling the Perceived Cost of
Mobility
Realizing True Business Benefit
© 2014 Unisys Corporation. All rights reserved. 5
New Approaches: Gain Insight and Control
The key to better management of mobility initiatives and investments is gaining greater visibility of what is happening – from the end-user in
New Ways
To Work
New Ways
To Operate
© 2014 Unisys Corporation. All rights reserved. 6
PEOPLEDRIVEN
Process and TechnologySupported
MOBILE
ANALYTICS CLOUD
SOCIAL
CONSUMERIZATION
MOBILE
An Evolving Workplace
An enterprise view
90% of IT roles will be related to 3rd Platform IT technologies [mobility, social computing, analytics, cloud] by 2018 (IDC Market Predictions 2014: CIO Agenda)
Mobility: Key Component of the New Workplace
© 2014 Unisys Corporation. All rights reserved. 7
Maximizing Mobility
Mobility Insights • Operational • AND Business
Enterprise Agility • Systematic AND adaptable• Reliable AND flexible
Cost Containment• End User Environment• Infrastructure Impacts
© 2014 Unisys Corporation. All rights reserved. 8
Unisys Mobility Solutions: Enabling People Computing for a People-Critical Enterprise
Simplify enterprise mobility with an integrated solution designed to address business concerns and make people more productive by enabling organizations to:
Gain Insights and Control Over the Mobile Environment
Mobilize Information
Be Enterprise Agile Mobile Application Development
Mobile Environment Management
Mobile Security
Mobile Assessments & Consulting
Mobile Solutions for Business
Mobile Infrastructure
© 2014 Unisys Corporation. All rights reserved. 9
Mobile Environment Management
Mobile Assessments & Consulting
Mobile App Development
Mobile Infrastructure
Mobile Security
Better mobile strategy
With shifts to business decision making and greater BYOT, mobility has become very fragmented and comprised of disparate systems. Services designed to help put you back into the driver’s seat
Key Capabilities• New business ideas: "the art of possible“• Persona-based Strategy Workshops• Mobile Application Development Assessment• Mobile Device Management / BYOD• Mobile Application Management• Mobile Security
Benefits
• Modular and focuses on early, often successes
• People centric approach, where the greatest value and results can be achieved
• Strategic (disruptive) and tactical (incremental) ideas that can be business, process or technology oriented
• Modern or new architectural considerations to future-proof investments
Mobile Assessments and Consulting
© 2014 Unisys Corporation. All rights reserved. 10
Mobility Strategy at a Spanish Government Agency
A Spanish government agency had multiple initiatives without a strategy or roadmap
Unisys assessment services brought the initiatives together and built a long-term strategy and roadmap that:• Addressed security requirements
• Mobilized cost-effective use cases
• Reduced risk during implementation
© 2014 Unisys Corporation. All rights reserved. 11
Mobile Environment Management
Application Projects
Mobile Assessments & Consulting
Mobile Security
Mobile Infrastructure
Mobile App Development
Comprehensive management and end-user insights
Managed mobile services that businesses require in order to reduce cost, and manage, provision, and support mobile devices, applications, and content
Key Capabilities• Mobile Device Management• Mobile Application Management• Mobile Content Management• Mobile End User Support• Mobile Lifecycle Management• Mobile Telecom Expense Management
Benefits• Integrated modular business framework
• Complete management of the entire mobile environment
• Integration with leading MEM platforms
• Global capabilities
• Focus on security and cost reduction
Unisys Mobile Environment Management Mobile Environment Management
© 2014 Unisys Corporation. All rights reserved. 12
End User Services
Mobile Environment Management(Holistic Managed Mobile Services)
Unified Endpoint Management Approach
Holistic View and Approach
• Traditional desktops and laptops, virtual desktop, mobile devices and apps and more
• Common services for end user support, monitoring and tracking, and security can be part of a strategy for common user controls across environment
• Cohesive, secure and cost-effective approach for both corporate-issued and BYO devices
• Single point of accountability
• Global capabilities
Desktop Laptop
Mobile Devices
Beyond
Common Across all Devices
Management Reporting
End User Support
Field Services
© 2014 Unisys Corporation. All rights reserved. 13
Mobile Device Management
Mobile Content Management
Mobile End User Support
Mobile Lifecycle Management
Telecom Expense Management
Mobile Application Management
Mobile Environment Management Solution Details
Deliver corporate documents to mobile devices into an encrypted container
Procure, provision, deploy, repair, replace, recycle and dispose of devices
Enable end users, helping them resolve issues with their devices
Optimize the use of mobile voice, texting and data plans
Manage mobile applications, deploy through app stores, report on performance
Manage policy, provide device security and capture asset information from mobiles
© 2014 Unisys Corporation. All rights reserved. 14
Managing the Mobile Environment at City of Minneapolis
The City of Minneapolis was struggling to keep pace with technology change while continuing to meet existing and new service and mobility demands of employees
Unisys delivered an MDM solution that:• Improved employee productivity
• Scales to match increasing device numbers
• Provides greater security through policy management and an upgraded VPN
• Reduced IT costs while improving performance
© 2014 Unisys Corporation. All rights reserved. 15
Mobile App Development
Mobile Environment Management
Application Projects
Mobile Assessments & Consulting
Mobile Security
Mobile Infrastructure
Cost-effective and high-quality
Mobile applications and integration that take advantage of advanced technologies and security built-in approaches. Ensures continuity, high performance, and ease of maintenance
Key Capabilities• Native iOS, Android, Windows, BlackBerry• HTML5 & Cross Platform• Mobile AppStore• Secure Code Review• Application testing• ePortal
Benefits• Global delivery
• Reuse and ease of management - cross platform and most commonly used platforms
• Proven software development methodologies and approach
• Secure and highly reliable
PAGE
Mobile Application Development and Integration
© 2014 Unisys Corporation. All rights reserved. 16
Application Assessment
User Authentication
User Experience Design
Application Development
Application Testing
Create a business case to develop new mobile apps and mobile-enable existing enterprise apps, assessing which functionalities and features to include
Embed biometric-based MFA functionality in mobile apps, according to the security requirement of the transaction or app
Develop native and cross-platform apps including modernizing existing apps for mobile enablement
Design and implement innovative user interfaces, leveraging device and form factor-specific features, e.g. screen resolution and gesture recognition, for a superior user experience
Conduct multi-device/multi-platform/ multi-browser testing of mobile apps, as required by the organization
Design a comprehensive mobile architecture from a functional, physical, development, integration and security perspective
Application Architecture Design
Unisys Mobile App Development & Integration
Mobile Application Development and Integration Solution Details
© 2014 Unisys Corporation. All rights reserved. 17
Mobile App Development and Integration Partners
Unisys Development Methodologies
Agile Development Mobile Patterns User Centric Designs
Virtualization
• VMware• Citrix
Native HTML
• HTML5• CSS• XML• WebKit• Javascript
Cross Platform
• Enterprise App Platform− Verivo (Pyxis)− RhoMobile
ePortal
© 2014 Unisys Corporation. All rights reserved. 18
Developing a Cross-Platform App for a Rural Development Organization
A U.S. government agency’s loan officers needed better secure access to data and systems to process loan applications for citizens in rural and regional areas
Unisys delivered a cross-platform app and secure network access to loan officers that:• Improved productivity by allowing the loan applications to be
processes instantly onsite
• Increased location data accuracy through geo-location services
• Improved operational efficiency and reduced costs as loan officers can now use mobile devices rather than laptops
© 2014 Unisys Corporation. All rights reserved. 19
Mobile Infrastructure
Mobile Environment Management
Mobile Assessments & Consulting
Mobile Security
Mobile App Development
Optimize your mobile infrastructure in the cloud or on premise
Key Capabilities• Cloud / On-premise• SaaS Integration• Document Management
− Secure Cloud Storage− Secure Document Container
Benefits
• Infrastructure that adjust and adapts to change in demands
• Secure sharing of files and documents across environments
• Access to modern apps designed for the evolving workplace
Mobility Infrastructure
© 2014 Unisys Corporation. All rights reserved. 20
Adapt to Changing Business Demands
Mobile Infrastructure Mobile Productivity
On Premise
Office365, Google Apps
Secure Content Locker
Solutions to Improve Employee Productivity
through Optimized Accessibility
Cloud
Secure Cloud Mobile Storage
© 2014 Unisys Corporation. All rights reserved. 21
Mobile Environment Management
Mobile Assessments & Consulting
Mobile Security
Mobile App Development
Mobile Infrastructure
Greater security, lower risk
A more holistic security approach for the mobile enterprise through people first focus
Key Capabilities• User, Device, Application and Data Security• Multi-Factor Authentication
Benefits
• Integrated security from user to data
• Control access to device and apps
• Multi-factor authentication capabilities
• Peace of mind
Mobile Security
© 2014 Unisys Corporation. All rights reserved. 22
Data
• Guaranteed delivery
• AES-192 encryption
• FIPS 140-2 certificate
• Data Loss Prevention (DLP) solution in place.
User Application
• SSO• No firewall holes• Authorized
device check• Role-based
admin• Policy groups
Device
• Encrypted enterprise data
• Application password enforcement
• Remote erase
• Biometric solution for secure authentication of user• PIN• GPS• Facial
Recognition • Voice
Recognition• Iris Recognition
Mobile Security – Mobile Enterprise
© 2014 Unisys Corporation. All rights reserved. 23
Consumer-Style Devices
in the Organization
Just Beginning
Productivity
Transformational
Foundational
Infrastructure & Protection
Where to start. Where to go.
Assessment & Consulting Services
Innovation & Strategy
Assessment Advisory
Assessment & Consulting Services
Redefined Processes
Value Chain Use Cases
Mobile Environment Management
Application Projects
Mobile Assessments & Consulting
Mobile Security
Mobile Infrastructure
Mobile Application Development
Cloud / On-Premise Integration
Office Migration
SaaS
Security & MFA
App Wrapping & Data Loss Prevention
Multi-factor Authentication
IaaS
Where to Start: Solutions That Work for You
Devices in the Organization
Mobile Lifecycle Management
Mobile Device Management
ServicePlans
Device Swaps
TEM Policy &Config.
Compliance Reporting
Mobile End User Support
Tech Cafe Field Services
ServiceDesk
Mobile Applications End User Experience Management &
Enablement
Mobile Content Management
AppDevelopment
AppStore
Mobile Doc Management
Enterprise Drop Box
End User Performance
“Perf Mon”Reporting
AppManagement
© 2014 Unisys Corporation. All rights reserved.
Thank You For more information visit unisys.com/offerings/mobility
Read our global Mobility Research report at unisys.com/enterprisemobility