Who we are• Could and Managed Services provider since 2007

• Leadership team with more then 20 years experience

• Provider of IP PBX phone systems, VoIP communications &

computer networking technology solutions

• Exclusive technology focus on IP voice & data networking

• 24X7 network monitoring & automated managed IT services

• 24/7 Help Desk – responsive 98% 1st call resolution

Voice & Data Collaboration Solutions Experts

Mission Statement

Help our clients succeed by offering technology

solutions that improve productivity & reduce costs, build

strong loyal customer relationships by providing value,

ease of doing business & most importantly, be

responsive to customer needs.

Our philosophy is, “Customers for Life”

Products

Phone systems – Avaya IPO, Hosted Cloud PBX

Phones & Accessories – Polycom, Plantronics, etc.

Call recording solutions – UC, VoIP on premise or Cloud

Call Center Software & Reporting Solutions

Computer Hardware – HP, Cisco, IBM, Lenovo

Software Products – Microsoft, Sage, Cloud, Office 365

More then 500,000 product SKU’s

Our Customers have needs. We have

solutions. Lots, and lots and lots of solutions.

Services Proactive 24X7 network monitoring & automated managed

services

24/7 Help Desk support - Fixed Cost with Unlimited Calls

VoIP Phone systems – installation/maintenance service

Voice & Data cable installation

Phone lines, High Speed Internet & VoIP lines

Network Security Implementation and Support Services

Single Provider for all you technology needs.

Your IT Helpdesk Support Support and maintain your entire Organization Remotely

24x7 Phone Support

24x7 Chat Support

Remote Server & Network Remediation

State-Of-The-Art Trouble-Ticketing System

Automated Escalation Process

All for One Fixed Monthly Cost!

•Speed to Greet – 60-90 seconds •(“Live Chat”) Average 5-7 seconds or almost No Wait)•Ticket resolution 60 - 120 minutes

Some of Our Customers

What are Customers Saying

We switched to VBS for both our IT and phone system support needs, and are so glad we did. Every

person we have dealt with so far has been professional, supportive, and - a bonus - fun to work with. I

appreciate their willingness to go the extra mile in providing moral as well as technical support. Their

Help Desk team is also a nice addition to the process, assisting us immediately…

We also appreciate their training us on everything from setting up our phones to learning about

features in our systems of which we may not be aware. We look forward to building a lasting

relationship with VBS for years to come, and recommend them highly.

React, Cynthia T.

I would like to nominate VBS Inc. for the Outstanding Service Provider award. Your team took the time

to understand our business and delivery a solution that works perfectly for us. In making the decision to

upgrade our telephone and network systems, it was important that the solution was scalable, able to

grow with our business and flexible to allow our staff to work remotely. This decision alone has saved

us a tremendous amount of time and money.

Dr. Arya, Arya & Sher Barristers & Solicitors

The support technicians were very quick to respond to our needs and the service was brilliant. We

are very pleased…

Michael Kors Co., Jennifer

Thank you!

B. 416-900-6852

TF. 1-877-709-2656

E. sales@vbsitservices.com

www.vbsitservices.com

Have questions? We’ll be glad to help.