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VERITAS project FP7 247765 11-12/01/2010 Kick-off meeting Brussels, Belgium Karel Van Isacker (MCA) Eleni Chalkia (CERTH/HIT) VERITAS project FP7 247765 20th September 2011 Nottingham , UK Introducing the VERITAS task models Demonstration of simulation environment

Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

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VERITAS (http://veritas-project.eu/) aims to develop, validate and assess tools for built-in accessibility support at all stages of ICT and non-ICT product development, including specification, design, development and testing. The goal is to introduce simulationbased and virtual reality testing at all stages of assistive technologies product design and development into the automotive, smart living spaces (buildings & construction, domotics), workplace, ehealth and infotainment applications areas. The goal is to ensure that future products and services are being systematically designed for all people including those with disabilities and functional limitations as well as older people. Furthermore, VERITAS plans to promote its results to the appropriate standards organisations for consideration and potential adoption and also to make them available through an open framework.Project number: 247765Project acronym: VERITASProject full title: Virtual and Augmented Environments and Realistic User Interactions To achieve Embedded Accessibility DesignSStarting date: 1 January 2010Duration: 48 MonthsVERITAS is an Integrated Project (IP) within the 7th Framework Programme, Theme FP7-ICT-2009.7.2, Accessible and Assistive ICT

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Page 1: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

VERITAS project FP7 247765

11-12/01/2010 Kick-off meeting Brussels, Belgium

Karel Van Isacker (MCA)

Eleni Chalkia (CERTH/HIT)

VERITAS project FP7 247765

20th September 2011 Nottingham , UK

Introducing the VERITAS task models – Demonstration of simulation environment

Page 2: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

VERITAS APPLICATION DOMAINS

20th September 2011

Automotive

Smart Living Spaces

Workplace

Infotainment

Personal Health Care and

Wellbeing

Page 3: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

Who benefits from VERITAS?

Designers and

developers

(Users)

Beneficiaries

(End users)

Use VERITAS tools

to design/ develop

products for…

Use products

developed

with VERITAS

tools by…

20th September 2011

Page 4: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

THE STORY BEHIND

The designers of vehicles, houses, offices and

games want to design applications for people

with disabilities/older people.

At present lack of know-how of beneficiaries’ needs.

Identifying the needs and abilities of beneficiaries is

difficult, time consuming and costly.

VERITAS will provide the developers:

Tools to assist them in designing accessible products

for people with disabilities/older people,

Using human avatars/models with the abilities of the

beneficiaries in order to assess accessibility for

specific groups of users.

20th September 2011

Page 5: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

The Story Behind – Without VERITAS

20th September 2011

Page 6: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

The Story Behind – With VERITAS

20th September 2011

Page 7: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

Concrete examples

20th September 2011

Page 8: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

Concrete examples

20th September 2011

Page 9: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

Concrete examples

20th September 2011

Source Images: ADA (Americans with Disabilities Act)

More info at: http://www.ada.gov/reachingout/intro1.htm

Page 10: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

Concrete examples

20th September 2011

Source Images: Designing An Accessible City

Guidelines for an accessible built environment for all in the City of London

Page 11: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

Concrete examples

20th September 2011

Source Images: Designing An Accessible City

Guidelines for an accessible built environment for all in the City of London

Page 12: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

Concrete examples

20th September 2011

Source Images: http://joshblog.net/2010/02/18/addressing-color-

blindness-in-game-design

Inaccessible Accessible

“One Switch Games” Audio assistance

Page 13: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

Concrete examples

20th September 2011

Source Images: Designing An Accessible City

Guidelines for an accessible built environment for all in the City of London

Page 14: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

Concrete examples

20th September 2011

Source Images: Designing An Accessible City

Guidelines for an accessible built environment for all in the City of London

Page 15: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

Concrete examples

20th September 2011

Source Images: Designing An Accessible City

Guidelines for an accessible built environment for all in the City of London

Page 16: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

TARGET GROUPS

Beneficiaries

People with disabilities

Blind and low-vision

Motor impairments

Cognitive impairments

Hearing impairments

Speech impairments

Elderly

Young Elderly: ages 55-64

Elderly: ages 65-74

Old Elderly: ages 75 and older

20th September 2011

Page 17: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

IMPORTANCE OF TASK ANALYSIS

20th September 2011

Only by understanding the different tasks a

person undertakes in a specific environment can

we create user models

One tasks consists of many elements: turning,

pushing, lifting object(s)

Page 18: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

MAIN OBJECTIVES

Decompose VERITAS identified Use Cases of all

application areas (automotive, smart living space,

workplace, infotainment and personal healthcare

domains) in specific user tasks and interactions

Tasks

Subtasks

Primitive tasks

Objects

Alternative approaches due to disability

20th September 2011

Page 19: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

METHODOLOGY

Action oriented approach

• Identify task to be analysed in application areas (hierarchical task analysis)

• Break each task down into sequential subtasks

• Define the very primitive tasks

Cogn., behav. and psychol. approaches

• This focuses on e.g. the mental processes which underlie observable behaviour, e.g. decision making and problem solving.

Crosscheck with …

• Beneficiaries

• Partners in application areas

20th September 2011

Page 20: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

ACHIEVEMENTS – USER DRIVEN TASK

ANALYSIS

Wide range of tasks in

every application domain

identified

Validated by beneficiaries

End-user organizations in

Belgium (Vorming en Aktie,

Ypres) and Greece (Disability

Now, Athens)

MCA staff in Bulgaria with

disabilities

Cross checked with

application domain

representatives from

consortium

20th September 2011

Page 21: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

ACHIEVEMENTS – EXAMPLE OF LEVEL OF

DETAIL

20th September 2011

Sector Task Subtask Primitive

tasks

Disability/A

T

Disability

related

primitive

tasks

Object

Automotive Getting in a

car

Open left

front door

Reach (arm) Door

Position

(hand)

Door handle

Grasp

(hand)

Upper limb

impaired

Speak

(voice)

Voice

activated

opening

doors

Push (hand,

elbow, etc.)

Push button

that opens

doors

Door handle

Page 22: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

USE CASES OVERVIEW

20th September 2011

Page 23: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

AUTOMOTIVE SECTOR USE CASES & TASKS

Car Interior accessibility

Entering a car.

Getting out of the car.

Conducting a car.

Motorcycle handling accessibility

Riding position (scooter).

Handling a powered two wheeler

on bumpy roads (scooter).

Central stand (scooter and

motorcycle).

Handling a powered two wheeler

(scooter and motorcycle).

20th September 2011

Page 24: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

AUTOMOTIVE SECTOR USE CASES & TASKS

ADAS/IVIS functionalities

—Audio system programming and

tuning.

Navigation information

accessibility.

ARAS/OBIS functionalities

Collision Avoidance system

(CAS).

Navigation information

accessibility.

20th September 2011

Page 25: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

SMART LIVING SPACES USE CASES & TASKS

Interior design accessibility

Moving around inside house

Open window.

Navigating in room (unfamiliar house).

Using washroom facilities (WC,

bathroom)

Using toilet.

Drying hands.

20th September 2011

Domotics accessibility.

Using the lights.

Handling kitchen device.

Oven programming and

starting.

Using the hob.

Using washing machine.

Using dishwasher.

Using fridge.

Page 26: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

WORKPLACES USE CASES & TASKS

Workplace design accessibility.

Using desk.

Sitting at desk.

Open drawer.

Activating computer screen.

Using devices.

Using keyboard.

Using mouse.

Moving around the office.

Collaborative tools accessibility.

Accessibility of distance collaborative

working tool.

Accessibility of teleconferencing tool.

20th September 2011

Page 27: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

INFOTAINMENT USE CASES & TASKS

Accessible metaverses.

UI Design accessibility.

Application Control and Feedback.

Metaverse Environment

Navigation.

—Inter-user Interaction.

Collaborative games for older

people.

Game Location Accessibility.

Game Controls Accessibility.

Game Display Settings

Accessibility.

Multiplayer Mode Accessibility 20th September 2011

Page 28: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

PERSONAL HEALTH CARE AND WELLBEING USE CASES & TASKS

Remote Patient Monitoring solutions domain.

Wearing and removing the body’s sensors.

—Set-up of the Remote Monitoring System.

Mobile device solution domain.

—Handling the device.

Interaction with the touch screen .

Interaction with the voice.

Medical Education and health coach application

domain.

—Exchanging messages with the doctor.

Searching for medical news.

—Giving warnings to the user.

20th September 2011

Page 29: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

APPLICATION SCENARIOS DESIGNERS

Automotive

Paul has a company specialised in adjusting vehicles for use by

people with disabilities.

His team has extensive expertise in this field; however they still

depend heavily on personalisation case by case since every user has

a different set of needs.

Therefore, he works together with driver rehabilitation specialists who

perform comprehensive evaluations to identify the adaptive equipment

most suited to the needs of the driver with disabilities.

He is having a very difficult time to find and pay beneficiaries in order

to get measurements to implement in his models.

The needs of the users are changing and in order to catch up, he has

to update his models constantly.

In order to create and simulate his designs, Paul is using CAD files in

RAMSIS environment.

Ever since he was introduced to VERITAS he can design by using the

embedded user models design that are up to date and satisfy the

needs of his clients.

20th September 2011

Page 30: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

APPLICATION SCENARIOS DESIGNERS

Smart living spaces

Robert is managing an architect office in downtown

Brussels, and is specialised in the design and

architecture of public buildings.

For this, he also works together with a Belgian

construction company that is specialized in constructing

accessible buildings.

This year they asked him to design a rehabilitation

centre for tetraplegics and people with various upper

and lower limb disabilities.

This is a challenge for Robert since in such a building

the accessible navigation is not enough, also accessible

domotic applications must be installed and maybe

rooms for socialisation inspired from the modern

workplaces.

20th September 2011

Page 31: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

APPLICATION SCENARIOS DESIGNERS

Infotainment

Karen is a game developer specialised in developing

games mainly oriented to specific groups of people

with disabilities.

In a new project she has been requested to develop

a game that was “visible” and “distinguishable” by

visually and hearing impaired people, as well as for

people with slight cognitive impairments.

Karen’s team has already undertaken a project about

collaborative games for elderly and they are looking

for a way to develop the optimum accessible design

with the least cost and effort.

20th September 2011

Page 32: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

APPLICATION SCENARIOS DESIGNERS

Healthcare

James is the lead designer for a company specialised in

designing and producing interfaces for a wide variety of

ehealth applications, either for fixed interfaces (wall

mounted) or for mobile applications.

Mobile e-health (M-health) applications and services are a

growing market for the company, and James oversees

that any interfaces that are deployed for these ehealth

applications meet the accessibility standards defined

within VERITAS.

Recently, James’s team was asked by anorganisation to

design an accessible infusion pump interface that had to

address the needs of people that due to illness have an

increased number of disabilities, ranging from mobility to

cognitive impairments both for a mobile and for a health

coach application.

20th September 2011

Page 33: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

APPLICATION SCENARIOS BENEFICIARIES

Automotive.

Julie is a housewife with 2 children and is using a

wheelchair for the past 5 years due to a car accident.

She is looking for a new car that will fit her abilities.

She is having a test drive with a car that has been

designed with VERITAS. She is entering the car,

getting into the driver’s seat, starting the engine,

putting the seatbelt on, reading the information on the

dashboard, changing gears, switching on the lights,

reaching the car radio and changing stations,

opening the window.

When Julie finishes the ride, she goes back to the

store, happy that she could manage using the car.

20th September 2011

Page 34: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

APPLICATION SCENARIOS BENEFICIARIES

Automotive.

Paul is a 50 year old lawyer with moderate lower limp

impairments.

He is very into motorcycles from when he was young

and now he rides a scooter.

He has recently driven a scooter designed with

VERITAS.

He could easily get on it, park it onto a side stand,

get off, indicate direction.s

This scooter has a collision avoidance system and

navigation, which were operating well and were

perfectly understandable, despite Paul’s limited

knowledge with this kind of technologies.

20th September 2011

Page 35: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

APPLICATION SCENARIOS BENEFICIARIES

Smart living places

David is a 30 year old civil engineer whose wife is

totally blind for 5 years now.

He has done many steps towards designing for blind

people, although it has often proven to be

cumbersome and difficult to achieve the set goals.

He recently build his own house, designing it, using

also the VERITAS plugin.

Using VERITAS, he succeeded in building a fully

accessible house, where his wife can easily move

around inside the house, use the washroom facilities

(WC, bathroom), use the light switches, handle the

oven and program it, etc.

20th September 2011

Page 36: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

APPLICATION SCENARIOS BENEFICIARIES

Workspaces

John is a 55 year old public servant with upper limp

impairments.

He works in a very old office that was recently

renovated. The architect office in charge of the

renovations used VERITAS.

This solved a number of problems John had with the

overall design of his workspace.

In addition, John’s employer also took the opportunity

to enhance the office software for John, using

assistive technology (dictating software, etc.).

20th September 2011

Page 37: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

APPLICATION SCENARIOS BENEFICIARIES

Infotainment

Jack is a 55 year old man with moderate Cataract.

He loves playing online multiplayer games on his

computer but most games require that he can see a

lot of visual information on screen in order to play,

which is difficult due to his impairment.

The latest game he is playing, however, was

designed using VERITAS and has bigger graphics,

easier menus, more distinctive shapes, and also

includes an option to describe different game menu

options, game situations and objects by “screen-

reading the relative information”.

20th September 2011

Page 38: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

MCA &CERTH/HIT

APPLICATION SCENARIOS BENEFICIARIES

Healthcare

Jason and Mary are an elderly couple that need to be

closely monitored by the doctor.

They cannot drive a car and it is difficult for them to

go to the hospital very often.

With VERITAS remote patient solutions, they now

can stay at their home and be monitored remotely by

the doctor.

Additionally, they are using the Medical Education

and Health Coach application that allows them to

exchange messages with the doctor, search for

medical news and get possible warnings.

20th September 2011

Page 39: Veritas introduction to task models - User Forum Nottingham, UK, 20.09.2011

Any questions?