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Protect your data, your reputation and your business
Veritas™ Managed Backup Service
Improve
data security
Meet internal
and regulatory
requirements
Ensure
NetBackup™
best practices
Optimize
internal time
and cost
resources
Expert monitoring, management, and support
2 © 2015 Veritas Technologies LLC. All rights reserved.
Ensure backups that protect your valuable data
Veritas Managed Backup Service (MBS) offers expert monitoring, management, and support for your Veritas NetBackup environment:
MBS delivers:
© 2015 Veritas Technologies LLC. All rights reserved.3
Proactive monitoring
and management
World-class
NetBackup experts
Full transparency to help
verify the security of
your data
Best practices based on deep and
wide industry experience
Excellent backup success rates
Rapid issue response times
Proactive monitoring and managementGet essential backup foresight to protect the integrity of your data environment
• 24/7 monitoring of NetBackup environment activity—not just during business hours
• Real time incident remediation—day or night
• Guaranteed service levels, backup success and critical restore response time
• Updates, upgrades, and plan for expansion/capacity growth in your IT environment
© 2015 Veritas Technologies LLC. All rights reserved.4
Overcome:
• Unprotected data
• Fallout from inconsistent outcomes
• Unpredictable costs
• Staffing challenges
World-class NetBackup expertsGain insight from the company and engineers who are industry NetBackup authorities
• Assigned Service Delivery Manager gains vital insight to your business priorities to help maximize your Veritas investment
• Experts with direct access to all of Veritas’ advanced technical resources—gain superior protection and faster issue resolution
• Proactive capacity planning to help ensure your data stays protected
• Services based on in-depth global experience and industry best practices
• Root cause analysis for continual improvement
© 2015 Veritas Technologies LLC. All rights reserved.5
Gain:
• Consistent, complete backups based on industry
best practices
• World-class expertise at your fingertips
• Follow-ups for continual improvement
Rigorous structures for backup successVital and reliable safeguards
• Onsite delivery resources available if required
• Monthly status delivery and quarterly business reviews
• Access to real-time reports and metrics
© 2015 Veritas Technologies LLC. All rights reserved.6
Access:
• Your vital backup information when you need it
• Regular business reviews for continual
improvement opportunities
• All of NetBackup’s many valuable features to their fullest
Improved business outcomesExcellence delivered
• Events managed and escalated 24/7 to help ensure backup success
• Predictable costs and maximum value from your NetBackup solution
• Full transparency with insight at your fingertips
• SLAs are guaranteed and enforced
© 2015 Veritas Technologies LLC. All rights reserved.7
Enjoy:
• Confidence in NetBackup experts who know your
business needs, and your backup environment
• Guaranteed service levels
• Consistent quality, consistent cost, improved ROI
Reserve your internal resources for strategic IT initiatives
Let the experts at Veritas Managed Backup Services deliver:
Peace of mind of knowing that your data is secure and backups are complete
An assigned Service Delivery Manager and backup administrative specialist for your business
Regular status delivery and business reviews
Maximized value from your NetBackup solution
© 2015 Veritas Technologies LLC. All rights reserved.8
Thank you!
© 2015 Veritas Technologies LLC. All rights reserved. Veritas and the Veritas Logo are trademarks or registered trademarks of Veritas Technologies LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.
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