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FOCUSED ON THE FUTURE OF NFC TECHNOLOGY
June 15 – 16, 2016
Dallas, TX, USA
THE NFC OPPORTUNITY IN THE IOT
Frank Gillett, Forrester
The NFC Opportunity In The IoTFrank E. Gillett, VP and Principal Analyst@FrankGillett
June 15, 2016
© 2016 Forrester Research, Inc. Reproduction Prohibited 5
Agenda
› How does IoT help customers?
› What are the IoT use cases?
› How does IoT help with engagement?
© 2016 Forrester Research, Inc. Reproduction Prohibited 6
Agenda
› How does IoT help customers?
› What are the IoT use cases?
› How does IoT help with engagement?
© 2016 Forrester Research, Inc. Reproduction Prohibited 7
© 2016 Forrester Research, Inc. Reproduction Prohibited 8
Image source: Associated Press (AP.org), picture taken by Michael Sohn
2005
© 2016 Forrester Research, Inc. Reproduction Prohibited 9
Image source: Associated Press (AP.org), photo by Michael Sohn
2013
© 2016 Forrester Research, Inc. Reproduction Prohibited 10
Image source: Associated Press (AP.org), photo by Michael Sohn
The mobile mind shift
The expectation that I can get
what I want in my immediate
context and moments of need
© 2016 Forrester Research, Inc. Reproduction Prohibited 11
Infrastructure, cities, and agriculture
Source: October 31, 2013, “Mapping The
Connected World” report.
© 2016 Forrester Research, Inc. Reproduction Prohibited 12
Buildings, equipment, homes, and gadgets
Source: October 31, 2013, “Mapping The
Connected World” report.
© 2016 Forrester Research, Inc. Reproduction Prohibited 13
What is the Internet of Things?
Digital technology (software) that answers three questions
about the physical world...
© 2016 Forrester Research, Inc. Reproduction Prohibited 14
2. What is happening?
Digital Sensors
© 2016 Forrester Research, Inc. Reproduction Prohibited 15
3. What can I do?
Actions via software automation to switches, robots…
Or humans
© 2016 Forrester Research, Inc. Reproduction Prohibited 16
1. What is this?The Forgotten Question
Identity…
And any digital information about
the object
© 2016 Forrester Research, Inc. Reproduction Prohibited 17
The three questions that IoT answers:
What is this?
What is happening?
What can I do?
1
2
3
© 2016 Forrester Research, Inc. Reproduction Prohibited 18
Two Fundamental IoT Scenarios Emerge From Two Different Business Stakeholders
See the “Brief: The Two Fundamental IoT Business Opportunities” Forrester report
© 2016 Forrester Research, Inc. Reproduction Prohibited 19
The titles of IoT implementers are varied by type
See the “Brief: The Two Fundamental IoT Business Opportunities” Forrester report
Business
owner
examples
• Product design
• Product engineering
• Chief product officer
• Chief technology officer
• Chief Marketing officer
Customer product
• Line of business
• General manager
• Chief of operations
• Chief operations officer
Business process
© 2016 Forrester Research, Inc. Reproduction Prohibited 20
All companies can use IoT for business process, but only product companies can be makers of IoT products
See the “Brief: The Two Fundamental IoT Business Opportunities” Forrester report
Relevant
types of
companies
Only Product companies
(discrete manufacturing or consumable goods)
Customer product
All companies
Business process
© 2016 Forrester Research, Inc. Reproduction Prohibited 21
IoT devices are very different by use case
See the “Brief: The Two Fundamental IoT Business Opportunities” Forrester report
IoT sensor
locationIn multiple company assets, across a business
process, including a CX:
• Internal operations – ex. Manufacturing
• Customer-facing operations – ex. Retail store,
amusement park
Business process
At the customer’s point of use with a physical
product:
• In products – ex. Garage door opener
• On product dispensers – ex. Coffee maker
Customer product
© 2016 Forrester Research, Inc. Reproduction Prohibited 22
The impact of IoT on customers is different by scenario
See the “Brief: The Two Fundamental IoT Business Opportunities” Forrester report
Direct
• Improves the CX with a specific physical
product at the point of use
Customer
impactIndirect
• Improves the service experience of the customer
interacting with company ops
Customer productBusiness process
© 2016 Forrester Research, Inc. Reproduction Prohibited 23
IoT usage is quite different in the two scenarios
See the “Brief: The Two Fundamental IoT Business Opportunities” Forrester report
Business
owner
examples
Relevant
types of
companies
Customer
impact
IoT sensor
location
• Product design
• Product engineering
• Chief product officer
• Chief technology officer
• Chief Marketing officer
Only Product companies
(discrete manufacturing or consumable goods)
At the customer’s point of use with a physical
product:
• In products – ex. Garage door opener
• On product dispensers – ex. Coffee maker
Direct
• Improves the CX with a specific physical
product at the point of use
Customer product
• Line of business
• General manager
• Chief of operations
• Chief operations officer
All companies
In multiple company assets, across a business
process, including a CX:
• Internal operations – ex. Manufacturing
• Customer-facing operations – ex. Retail store,
amusement park
Indirect
• Improves the service experience of the customer
interacting with company ops
Business process
© 2016 Forrester Research, Inc. Reproduction Prohibited 24
Three levels IoT value propositions BASED ON IMPROVED BUSINESS OUTCOMES
Innovate
new products
and services
Transform
customer
engagement
Optimize
physical assets
“We’re going from using the customer as a sensor find out about the product’s performance, to putting sensors in the product to learn about the customer’s experience”
- Russ Fadel, President of ThingWorx, a PTC company, at LiveWorx conference, May 2015
© 2016 Forrester Research, Inc. Reproduction Prohibited 25
Agenda
› How does IoT help customers?
› What are the IoT use cases?
› How does IoT help with engagement?
© 2016 Forrester Research, Inc. Reproduction Prohibited 26
Two types of IoT scenarios
IoT Maker
Connected Products
• Only companies that manufacture a discrete or consumable product
• Product or dispenser of consumable
• OEMs in many markets, including medical, industrial, food, consumer products
IoT Operator
Connected Assets
• All companies operate
connected products or assets
for business operations or
processes
• Offices, hospitals, farms,
utilities, miners,
governments…
© 2016 Forrester Research, Inc. Reproduction Prohibited 27
Two different types of IoT buyers
IoT Maker
› Product design, marketing,
and customer service staff
• Work with data from
connected products (IoT
Maker)
• Customer oriented people
with little techie knowledge
IoT Operator
› Business process and
operations staff
• Work with data from
connected assets (IoT
operator)
• Operations and business
process, not necessarily
technology or data geeks
© 2016 Forrester Research, Inc. Reproduction Prohibited 28
Smart, connected products
› Incorporating connectivity and intelligence into
products or dispensers in industrial, commercial,
and consumer markets
© 2016 Forrester Research, Inc. Reproduction Prohibited 29
B2B IoT use cases involve connected assets
Applications of IoT
• Security and surveillance • Industrial asset management
• Supply chain management • Smart products
• Inventory and warehouse • Smart home management
• Customer order/delivery tracking • Energy management
• Facility management • Fleet management
Source: October 31, 2013, “Mapping The Connected World” report.
© 2016 Forrester Research, Inc. Reproduction Prohibited 30
Industrial asset management
›Monitoring and managing the location, condition,
and usage of industrial equipment and machinery
© 2016 Forrester Research, Inc. Reproduction Prohibited 31
Energy management
›Monitoring, managing, and reporting usage of
water, electricity, and other energy sources
© 2016 Forrester Research, Inc. Reproduction Prohibited 32
Fleet management
›Monitoring and managing the condition, location,
and usage of vehicle fleets
© 2016 Forrester Research, Inc. Reproduction Prohibited 33
Inventory and warehouse
›Tracking inventory levels and managing
warehouse operations
© 2016 Forrester Research, Inc. Reproduction Prohibited 34
Customer order/delivery tracking
›Enabling customer visibility into the status of
orders and deliveries
© 2016 Forrester Research, Inc. Reproduction Prohibited 35
Supply chain management
© 2016 Forrester Research, Inc. Reproduction Prohibited 36
Security & surveillance
›Monitoring of facilities and spaces for public safety
and commercial security purposes
© 2016 Forrester Research, Inc. Reproduction Prohibited 37
Facility management
›Monitoring the design, construction, and operation
of structures and buildings, including HVAC and
lighting
© 2016 Forrester Research, Inc. Reproduction Prohibited 38
Source: MM1, Forrester’s Business Technographics Networks And Telecommunications Survey, 2015
29% 23%
Implemented/Expanding Planning to Implement in next 12 months
Enterprises*
Base: *1,755 Global technology business decision-makers (1,000+ employees)
Sums may shift slightly due to rounding
52%
Rapid enterprise adoption of IoTPercent implemented or planning to implement in next 12 months
© 2016 Forrester Research, Inc. Reproduction Prohibited 39
47%
52%
40%19%
23%
14%
28%
29%
26%
Overall
Enterprise
SMB
Using Planning
“What are your firm’s plan to adopt M2M/Internet of Things solutions or applications?”
Base: 337 Global telecommunications decision-makers (20+ employees)
Base: 1775 Global telecommunications decision-makers (1000+ employees)
Base: 1582 Global telecommunications decision-makers (20-999 employees)
Source: Forrester’s Global Business Technographic Network and Telecommunications Survey, 2015
31%
30%
33%
78%
82%
73%
Interested Total
=
=
=
Enterprises are more likely to be using IoT
© 2015 Forrester Research, Inc. Reproduction Prohibited 40
Base: 3337 Global telecommunications decision-makers (20+ employees)
Source: Forrester’s Global Business Technographics Network and Telecommunications Survey, 2015
“Which of the following IoT applications has/is your firm implemented/planning to implement?”
7%
7%
7%
8%
8%
8%
8%
8%
8%
8%
9%
9%
11%
11%
10%
11%
12%
12%
Fleet management
Industrial asset management
Security and public safety monitoring or surveillance
Facility management
Inventory management or warehouse management
Energy management
Smart products
Customer order and delivery tracking
Supply chain management
Using Planning
(Note: Not all responses shown)
Firms are interested in a variety of use cases
© 2016 Forrester Research, Inc. Reproduction Prohibited 41
Security tops the list of IoT concerns
Source: MM3, Business Technographics Global Networks And Telecommunications Survey, 2015
4%
7%
10%
17%
18%
18%
21%
21%
24%
28%
30%
34%
Don't know
None - we don't have any concerns
We can't find the right supplier(s)
Lack of executive support
Regulatory issues or concerns
We don't think that we have an application or process that will be enhanced by M2M
Difficulty and risk of migration or installation
Pricing is unclear or complicated
Lack of technology maturity
Integration challenges
Total cost concerns (total cost of ownership)
Security concerns
Base: 3627 global business and technology decision makers (20+ employees) in 7 online countries only
MM3: What are your firm's concerns, if any, with deploying M2M/Internet of Things technologies? (All that apply)
© 2016 Forrester Research, Inc. Reproduction Prohibited 42
Consumer interest in smart home is strong and growing
Source: Forrester North American Consumer Technographics Devices And Telecom Recontact Survey, 2015
Base: 4,646 US Online Adults (18+)
1%
1%
1%
1%
1%
1%
2%
1%
1%
1%
2%
2%
3%
20%
21%
24%
24%
24%
26%
26%
29%
29%
30%
31%
31%
34%
Garden help
Small appliance control
Remote pet monitoring
Large appliance control
People monitoring
Water monitoring (e.g. monitor water usage, detect leaks)
Connected Speakers
Energy systems monitoring
Connected doors, locks
A smart lighting system
A home monitoring/security device system
Climate control
Smoke/carbon monoxide monitoring
Use Interested
37%
33%
33%
31%
30%
30%
28%
27%
25%
25%
25%
23%
21%
Total
6%of US Online adults
use one or more
connected devices
2%of US Online
adults use 3+
connected devices
57%of US Online adults
use or are interested (4
or 5) in using at least
one connected device
“How interested would you be in using the following smart home technologies/services in your home?”
© 2016 Forrester Research, Inc. Reproduction Prohibited 43
Percentage of
US online
adults who say
they would
wear a sensor
device…
Wearables: The wrist and clothing
lead more exotic locations
© 2016 Forrester Research, Inc. Reproduction Prohibited 44
Drivers want connected car features
Base: 2105 metropolitan Chinese adults (18+) who own or lease a vehicle
+Base: 1604 British online adults (18+) who own or lease a vehicle
Tbase: 1770 French online adults (18+) who own or lease a vehicle
Source: “The Retrofit Future Of The Connected Car” Forrester Report
© 2016 Forrester Research, Inc. Reproduction Prohibited 45
Agenda
› How does IoT help customers?
› What are the IoT use cases?
› How does IoT help with engagement?
© 2015 Forrester Research, Inc. Reproduction Prohibited 46
DISCOVER
EXPLORE
BUYUSE
ASK
ENGAGE
IoT Powers Three Changes To The Customer Life Cycle
Source: “Brief: The Internet Of Things Will Transform Customer Engagement”
3. Increase brand affinity and
repurchase intent by
increasing customer benefits
and engagement.
2. Transform the post-purchase
experience by creating new forms of
customer interaction and
engagement.
1. Ease and accelerate
entry into the customer
life cycle by
personalizing and
contextualizing offers.
© 2016 Forrester Research, Inc. Reproduction Prohibited 47
IoT enables better customer experiences
Eight ways that IoT enables customers to get products and services that:
1. Are designed and built for
them
2. Give real time feedback
3. Deliver richer,
personalized experiences
4. Improve over time
5. Work together seamlessly
6. Offer product-as-a-service
options
7. Create assurance and
peace of mind
8. Faster, more relevant
design upgrade cycles
Source: May 11, 2015, “Brief: The Internet Of Things Will Transform Customer Engagement” report.
© 2016 Forrester Research, Inc. Reproduction Prohibited 48
1. Tailor products and services
© 2016 Forrester Research, Inc. Reproduction Prohibited 49
2. Give visibility into real-world events
Vessyl
© 2016 Forrester Research, Inc. Reproduction Prohibited 50
3. Deliver richer, more personalized experiences
Drop kitchen scale
© 2016 Forrester Research, Inc. Reproduction Prohibited 51
4. Improve over time with software updates
Case IH Harvester
© 2016 Forrester Research, Inc. Reproduction Prohibited 52
5. Work togetherautomatically Samsung’s SmartThings hub
© 2016 Forrester Research, Inc. Reproduction Prohibited 53
5. Work togetherautomatically
© 2016 Forrester Research, Inc. Reproduction Prohibited 54
6. Offer product-as-a-service options
© 2016 Forrester Research, Inc. Reproduction Prohibited 55
7. Offer assurance and peace of mind
© 2016 Forrester Research, Inc. Reproduction Prohibited 56
8. Provide faster, more relevant hardware upgrade cycles
© 2016 Forrester Research, Inc. Reproduction Prohibited 57
IoT-enabled offerings can deliver better experiencesIoT enables customers to get products and services that:
1. Are designed and built for
them
2. Give real time feedback
3. Deliver richer,
personalized experiences
4. Improve over time
5. Work together seamlessly
6. Offer product-as-a-service
options
7. Create assurance and
peace of mind
8. Faster, more relevant
design upgrade cycles
Source: May 11, 2015, “Brief: The Internet Of Things Will Transform Customer Engagement” report.
© 2016 Forrester Research, Inc. Reproduction Prohibited 58
The IoT opportunities for NFC
Setup and config of
devices, and user
sessions
Status query, especially for
ad hoc and direct connect
Identity and
authentication,
beyond contactless
payment
© 2016 Forrester Research, Inc. Reproduction Prohibited 60
Q&A and Discussion
VISION TO REALITY: NFC BEYOND PAYMENT
Moderator: Robert Sabella, NFC Bootcamp, author of NFC for Dummies
Panelist: Chris Tweedt, Parks AssociatesPanelist: Nitesh Patel, Strategy AnalyticsPanelist: Jayden Khakurel, Red Solution
About Robert P. SabellaRobert Sabella brings more than 20 years of legal and entrepreneurial experience to NFC Bootcamp
and is considered one of the most innovative leaders in developing and bringing new technologies
to market. Mr. Sabella is an entrepreneur, investor, inventor, innovator and author. He started
several companies, invested in a few more and invented a few products along the way with two
current patent-pending applications. He authored two books, RFID+ Cram Exam and NFC for
Dummies™. He is passionate about start-ups, both as an entrepreneur and an investor. Mr. Sabella’s
focus is on all things related to mobile proximity, specifically RFID, NFC, BLE and mobile apps.
Mr. Sabella created and co-founded the proximity ID technology focused accelerator program,
AccelerateNFC, as well as co-organized the global hackathon series TrackHack™: The Proximity ID
Hackathon. He continues to train people and organizations around the world on proximity
technologies and the solutions they enable through the NFC Bootcamps.
Mr. Sabella earned a bachelor’s and a master’s degree in philosophy and a Juris Doctor from Boston
College and is a member of the New York and Massachusetts bar.
NFC Bootcamp™ is a training program that focuses on leveraging near field communication to drive brand awareness and enhance customer experience.
Attendees learn best practices for using NFC in real-world scenarios — presented by people actually creating and implementing solutions.
Includes hands-on demos and training on how to build an NFC campaign, presented by local and international NFC experts.
Building the industry, one tap at a time
Accelerating the best in near field communication, AccelerateNFC™ is a mentor driven, mentor funded idea incubator/ success accelerator focused exclusively on proximity ID technology companies including NFC, RFID and BLE.
AccelerateNFC™ focuses on near field communication companies, matching the highest caliber talent, resources and funding with those companies who are ready to take their ideas and products to the next level.
Chris TweedtResearch AnalystMobile Products
Industry and consumer research focused on all segments that are
digital or provide connectivity within the home
• Over 25 years of experience in providing consulting services (Fortune 500 to startups)
• Analysis and consulting by industry experts in Digital Living and the Connected Home
• Turnkey project management
Services
• Quantitative Surveys
• Focus Groups
• Interviews
• Market Sizing and Forecast Modeling
• Market Assessment
• Strategy Analysis
• Presentations, Workshops
• Whitepapers
Apple | AT&T | Cisco | Comcast | HP | IBM | Intel | Microsoft | Motorola | Phillips | Samsung | Verizon
0%
10%
20%
30%
40%
50%
60%
70%
80%
PayPal Retail store-brandedpayment apps, like the
Starbucks app
Google Wallet/AndroidPay
Apple Pay Other mobile paymentapps
Smartphone Users(n=3,892, ±1.57%)
Those who use mobilepayment apps(n=1,009, ±3.09%)
% I
nd
ica
tin
g U
se
of
Sp
ec
ifie
d
Ap
pTypes of Mobile Payment Apps Used: Adoption among General
Smartphone Users and Mobile Payment App Users (Q3/15)
The top 2 are not NFC
solutions
• Low NFC payment
adoption due to low
merchant acceptance
NFC solutions likely to rise
• Apple Pay is gaining
merchant adoption
• Expect Apple Pay to
advertise to consumers
after sufficient merchant
adoption
• Growth likely once Apple
advertises Apple Pay to
consumers
STRATEGY ANALYTICS – DELIVERS INTEGRATED
PERSPECTIVES ON THE DIGITAL CONSUMER
6/23/2016 Strategy Analytics, Inc. 66
Integrated, Global Perspective on Digital
Consumers
Insights, Information, and Forecasts on Companies, Brands, Products, and
Technologies Competing for the Consumer
Intelligence on Consumer Activities, Behavioral Patterns, and Usage
Profiles through Big Data Analytics
Market Intelligence on Buyer Behaviors, Consumer Attitudes,
Brand Preferences, and Emerging Behaviors
Design Guidance and Competitive Intelligence on User Experiences and
Opportunities for Innovation
NFC RESEARCH AT STRATEGY ANALYTICS
June 23, 2016 Copyright© Strategy Analytics, Inc. 67
• Consumer technology preference
• NFC Handset forecasts
• NFC penetration by price tier
• Mobile payment forecasts
NFC Preferred Over Competing Technologies
In Brief
Jayden Khakurel
- strong background in mobile and wearable technologies.
- M.Sc. in Computer Science and
- MBA (International Business Management).
- Currently doing PhD in Computer Science.
(User Interface and Usability: Wearable Technologies)
Awards
- Top30 Innovators, Silicon Valley Entrepreneurship Society Forum (SVIEF)
2014, San Jose, California
- Best Mobile Commerce application- 4G world, Chicago, USA.
Projects- European Union Funded Research Project: Single European Mobile
Service Area “SEMOSA”, AAL
RSF
Confidential.. Don’t distribute without permissions
In Brief
Red Solution Finland
- est. 2008, Finland
Business Field (NFC), Mobile Applications
- Consulting
- Applications and solutions provider
- Outsourcing
What we have provided so far?
- Mobile Wallet (NFC based and Non-NFC)
- Smart Map (First NFC enabled map)
- NFC Event Management
- Loyalty Solutions
- mobile point of sale using Iphone (ICarte) and add on.. ….more…
RSF
Confidential.. Don’t distribute without permissions
In Brief
VISION OF NFC TECHNOLOGY: PASSIVELY-OPERATED HEALTH MONITORING
Apiwat Thongprasert, Silicon Craft Technology
Apiwat Thongprasert
Sr. Business Development Manager
June 15, 2016
Vision of NFC Technology: Passively-Operated Health Monitoring
• A significant increase in the number of NFC phones in the marketplace, which will validate and enable new applications.
• NFC smartphone is to become an IoT gateway, which enable new healthcare applications.
• Highly secure and easy transfer of user information and medical records
• NFC Passively-Operated Healthcare Applications broader than just payments and transportation.
Trends in Healthcare Technology
Activity Monitor
NFC function
Data transfer Personalization Data logging Device setting Bridge to internet
Glucose Meter
Blood Pressure
Medication
SD Glucose Biosensor NFC: http://sdbiosensor.co.kr/SD_NFC/2288?ckattempt=1#noneA&D Activity Monitor: http://www.aandd.jp/products/medical/bluetooth/uw101nfc.html
NFC Usage in Healthcare Products
SIC’s NFC Approaches in IOT Application
• Extend capability of NFC phone (NFC phone as an IoTGateway).
• Disposable Batteryless: capable of providing enough energy to supply
external device(s).
Cost effective
Convenience in a small package
• Consumers do not have to carry additional devices.
• Simple tap-to-exchange technology requires no special training
#
NFC Passively-Operated for Health monitoring
“All in one” package Batteryless Cost effective Disposable Convenient way to link passive
device to the internet Information through NDEF
Highlight Features
The Idea of NFC Passive Sensor for Health Monitoring
Breakthrough
NFC Passive Sensor:• Integrated NFC interface, energy harvesting technology, and sensor biasing
circuit into single IC ; then combines with sensor to be “NFC-Enabled passive sensor”.
• No additional device is required, just “NFC-Enabled passive sensor” and NFC smartphone.
“A lot of information can be stored in the IC memory and send via the sensor by tapping NFC phone”
Example 1: NFC Passive Sensor
1. Drop 2. Tap
3. Measure & Link
(Body fluid)
3 Easy Steps to Track Your Health
#
NFC Passive Home Health Monitoring=
Simply by shifting to taking health into the hands,
very convenient. -Users
Real-time information and better patient management
-Professionals
NFC Passive Health Monitoring
• Measure nutrition facts of foods
• Measure of allergic ingredient in foods
• Measure intoxicate level
• Measure toxic substances
• Measure living condition (drinking water )
#
NFC Passive Solution to Lifestyle Behavior
NFC: ‘Tap and Connect’ capability.
The number of NFC smartphone is increasing.
NFC will become a standard feature for smartphone.
The passive sensor can be produces in card or smart label form factor; easy to carry.
No need additional device. Just NFC phone & passive sensor
NO BATTERY or power source connected
Harvesting energy from NFC smartphone.
Environmentally friendly with no battery required
Designed for disposable products
Affordable for a large quantity during marketing events
NFC: PASSIVELY OPERATED
CONVENIENCE
COST EFFECTIVEBATTERYLESS
SEAMLESSLY CONNECT TO
SMARTPHONE
Benefits of NFC Passively-Operated
NFC technology has become a standard communication feature on smartphones and other
devices.
NFC technology is compatible with a wide variety of passive health monitoring devices, giving
the opportunity to generate one of the world’s largest market.
Easy-to-use NFC passive health monitoring devices and convenient to access the reliable data
information.
NFC passive health monitoring allows to access the system convenient and easy-to-use devices.
NFC disposable passive healthcare applications (such as BioAge sensors and glucose sensors)
improve in hygiene and security .
NFC passive healthcare sensor without battery or external device that easy to carry.
NFC Health Monitoring Future Outlook
Q & A?
www.sic.co.th
Thank You
SiliconCraft 矽力肯科技
silicon craft technology
SiliconCraft_TH
CONNECTING THE PHYSICAL WITH THE VIRTUAL
Nathan Neil, Purple Deck
Bridging the Gap Between
The Physical and the Virtual
Nathan Neil, COO | Purple Deck Media, Inc.
Who I am Is Not Important..
What We do Here Together Is!
WE ARE
CHANGING
THE WORLD
TODAY HERE
AT VISIONFC!
I Have an Item..
Life Without NFC
You have an item
Physical Object
You have a web presence
Website or Social Media Page
The two do not interact with one another
Customers have to actively search to find you
A World with NFC
Life WITH NFC
You have a physical object enabled by NFC
No matter your business vertical
NFC provides instant access to content and resources
The gap between the physical and virtual is bridged
With certain platforms, you have the ability to:
Gather usage metrics
See Engagement
Change the behavior
Example
World without NFC
I have a fan…it breaks
How do I reorder?
World with NFC
Fan still breaks
I tap the N-Mark on the Fan and Reorder
Adding to NFC with a Management Platform
Simple Reorder & Warranty Check
Product Up Sales
Loyalty for a product
I am not going to talk about…
What NFC Could Do In the Future
We are Going to Look at What it is Doing NOW!
Let’s Focus on What NFC is Doing!
Interactive Apartment Complexes
Technical Support
Tourism
Marketing and Advertising
Smart Pharmaceuticals
Not Getting Lost Again
Future of Music
Print is Not Dead
Smart Rentals – College Apartments
Implemented in 2016
Objective Was to Provide
Quick way to Pay Rent
Rapid Service Request Submission
Polls for Improvements
Complex Event Calendar
Access to Mobile App
Response to Multiple Directions
Technical Support Can Stink…
With Cloud Management of NFC
Managed Service Providers Can
Get Accurate Device Information
Warranty Status
Replacement Schedule
Clients Can
Submit Requests with Accurate Data
Enhancing Tourism
NFC Allows Everyone with a
Smartphone to Have their
Own Kiosk
Information Can be Updated
Frequently
User Experience Becomes
More Personable
Marketing and Advertising in Hospitality
Diner using NFC since 2013
Menus & Table Tops
Strong Increase in Sales
One Tap, Multi-Responsive
Opened 2nd Location
Both Locations have
Increased Volume by est. 40%
Marketing and Advertising
Smart Paper Products Like PowerCoat Alive allow for Interactive Marketing and Advertising Materials
In 2015, a 501c3 Used NFC to Champion their $6m Capital Campaign
Traditional Paper, Direct Mail, & Business Cards Revolutionized
Smart Pharmaceuticals
Pilots Underway
Direct Access to Prescription
Information
Fast Digital Refill Process
Increased Access to Side-
Effects and Risks
Additional Layer of Protection
with HID Trusted Tag®
Wayfinding for Large Medical Network
Managing a Large Health Network
Two Hospitals
Urgent Care Facilities
Almost 30 Specialty Groups
Over 100 Locations
Problem?
Providers Move All The Time
Patients Get Lost
Wayfinding for Large Medical Network
Solution..
NFC!
Turn by Turn Directions
Patients Can Always Tap
Referral Card to Get Turn
by Turn Directions to the Right Facility
My wife stopped asking
me to stop at the gas
station..
Music Revolutionized
Music Artist Beatie Wolfe
Each Track is Embedded into
an NFC Powered Card
Using PowerCoat Alive
Simple Tap Allows Fans to Play
and Retrieve Track Information
“Bleeding Edge” –Wired
“Ingenious” – Huffington Post
NFC Powered Business Cards
Paper Cards are Boring
Make a Good First Impression
With Using NFC Embedded
Paper Like PowerCoat Alive
Exciting Interaction Takes Place
With a Metrics System, You Can See Who is Really Interested
Share & Save Contact Internally
Possibilities in Rich Metrics
NFC IS Powering the Future
Tips to Continue the Growth & Expansion
Focusing on what NFC IS Doing
Expand that Focus to Create New Technologies
Take What NFC IS Doing and Standardize Markings for Awareness
Boost Awareness Based on Current Implementations & Successful Use Cases
Keep the Possibilities in Mind
Pick Opportunities with High Adoption Potential
Expand Usage and Development Overtime
Adopt It and Expand the Reach
With NFC,
THE FUTURE IS NOW!
Purple Deck, Inc.
NFC Content Management and Delivery Solution
Nathan Neil, COO
717-884-9529 | [email protected]
HOW TO ENGAGE WITH YOUR AUDIENCE USING NFC
Timothy Daly, Cellotape Smart Products
Us
Tim Daly:President of Cellotape Smart ProductsCo-Founder of Thinaire
Cellotape Landmark Label
“With over 60 years of expertise, and located in the heart of Silicon Valley, Cellotape provides incomparable capabilities in the design, production, manufacture and integration of custom identification labels, graphic overlays and of NFC and RFID enabled Smart Products,.
Cellotape Smart Products is the leader in creating products that integrate RF technologies; allowing for two–way communications between devices, frictionless mobile engagement and access to the cloud anywhere and anytime.
Our mission is to continue to prove that “Anything is Possible” and deliver innovative and unique solutions for creative proximity, mobile marketing, and product campaigns. “
2016 | Cellotape Smart Products
“Cellotape Smart Products is the leader in integrating NFC and RFID technologies into custom printed and manufactured products.”
2016 | Cellotape Smart Products
NFC – PastHistory:
• Mobile payments and banking will never become mainstream
“Google Reveals Mobile Payment System: Google Wallet” Mashable May 26, 2011
“Global mobile payment market to hit $620bn in 2016” NFC World - Trendforce February 2016
• EMV Banking standards will never be adopted in the USA
“October 2015: The End of the Swipe-and-Sign Credit Card” Wall Street Journal February 6, 2014
2016 | Cellotape Smart Products
NFC – Past continued
• Mobile Device Manufacturer's will Never add NFC to phones
“NFC-Enabled Cellphone Shipments to Soar Fourfold in Next Five Years” IHS newsroom February
27, 2014
“53 Per Cent of Phones NFC-enabled by 2015, says Frost” Wall Street Journal February 6, 2014
“Two in three phones to come with NFC in 2018” NFC World - IHS February 2014
2016 | Cellotape Smart Products
NFC – Past
• Apple will NEVER add NFC to its phones “NFC Stands For Nobody F****** Cares And Apple Gets That”Techcrunch June 12 , 2013
“Apple takes NFC mainstream on iPhone 6; Apple Watch with Apple Pay” Cnet September 9, 2014
“Apple has plans for NFC that go beyond Apple Pay” Phone arena October 27, 2014
“Orange CEO fuels hope that Apple may grant 3rd-party apps & services access to iPhone NFC chip” Apple Insider March 17, 2016
2016 | Cellotape Smart Products
The Future; “Lets have some FUN!”
Some ground rules to consider:
1. Stop talking the Tech
2. Leverage Connectivity
3. Keep it SIMPLE
4. Above all; Make it FUN!
2016 | Cellotape Smart Products
The Future; “Lets have some FUN!”
Smart Tattoos and Wearables
“Wearables is the number 2 most searched item when people search for IOT.”
2016 | Cellotape Smart Products
Fail
“Lets have some FUN!”
Lead with a unified Use Case; “What value can I deliver to my audience?”
• Make it easy• Make it fun• Leverage connectivity• Brand the real estate• Access control• Gamify the experience• LED
2016 | Cellotape Smart Products
“Lets have some FUN!”
• Concerts• Trade shows• Speeches• Pop-up events• Promotions and giveaways
2016 | Cellotape Smart Products
• In support of other media• On package• Hotels• Social
Where and When “What value can I deliver to my audience?”
Win
2016 | Cellotape Smart Products
Lets Give it a Try
2016 | Cellotape Smart Products
Win
CREATIVE PAPERS: SHARING YOUR STORY WITH SMART PAPER
Mark Heise, Arjowiggins
Sharing Your Story With Smart Paper
Presented by: Mark Heise
VISIONFC Conference, 2016
• World leader in technical and creative papers• €1.5 billion in sales• 1.1 million tones of paper per year• 5000+ employees• Security, technical, coated, & graphic papers
Arjowiggins Company Overview
20 production sitesmostly located in
Europe
126
Print-ready NFC paper
Brings NFC interactivity to new and existing products
Fully integrated and ready to program with no plastics whatsoever
Powercoat: Alive
127
Provide a meaningful interaction
- Answer the question: Why would someone want to tap their phone?
Fun & simple while intuitive & user friendly
Make it valuable to the user … and to the brand
Customer Engagement & Storytelling
128
129
Partnership with Moo.com
Connect to virtual card showing photo, contact info, and save automatically to mobile device
Offline version: information can be stored on local memory of NFC chip
Business Cards: Internet-Optional NFC
130
Releases new albums using innovative methods for listeners to experience music physically and emotionally instead of just hearing it
Beatie Wolf’s NFC Music Album
131
132
No Battery
Smaller profile
Environmentally conscious
Unlimited shelf life
Light weight
Energy harvested from NFC signal emitted from mobile device
Battery-less LED Illumination
133
Purpledeck Media- Best at developing, managing, and deploying YOUR STORY
- Custom-built software platform designed specifically with NFC customer engagement in mind
Value to the Customer- Interactive engagements, convenience of use, aesthetically pleasing,
customized to their desires
Value to the Brand Owner- Real-time analytics per item/campaign/project
- Remotely reprogrammable content
- Unlimited digital content applications
Powering Your Story
134
Interactive Veteran’s Memorial Trail of Service
$6,000,000 Capital Fundraising Campaign
Interactive Apartment Complex
50’s Diner using NFC Menus and Table Tents
Stories Told with Purpledeck
135
136
Just tap my NFC business card!
Mark Heise
Applications Engineer for North America
Arjowiggins Creative Papers
Email: [email protected]
Mobile: 619-729-1889
Contact Information
137
LEVERAGING PUBLIC TRANSIT TO SPRINGBOARD WIDESPREAD ADOPTION –OPPORTUNITIES AND OBSTACLES
David Leininger, Dallas Area Rapid Transit (DART)
Comprehensive FarePayment System (CPS)
Update
(It’s no longer just about fares)
DART’s Electronic Payment Initiative
Presented by
David Leininger
Executive VP/CFO
Dallas Area Rapid Transit
CFPS Expanded Overview – A hybrid payment solution using mobile, contactless closed and open loop, mag stripe, and cash
A robust account-based payment solution which utilizes new innovative technologies which:
• Allows customers to obtain and purchase fares that are convenient and easy to understand using a variety of payment options, including mobile, contactless and cash;
• Creates a unified customer account of record;
• Allows for registration of all reduced riders using one platform;
• Allows customers to participate in fare capping on a daily and monthly basis;
• Significantly reduces the total amount of physical cash that the agency collects;
• Provides operational efficiencies across the agency as the system solution is less complex;
• Increases system reliability as there are fewer points of failures; and
• Permits a scalable design for future fare and third party payment initiatives such as integration with Uber, Lyft, and Taxi and sports and entertainment venues.
140
Evolution of the decision to move to an electronic (as opposed to fare) payments strategy
• Industry fare payment system situation assessment undertaken in 2011.
• Determination made that a major transition was underway from stored value to account-based and open payments, but it was in early stages of deployment.
• Election to adopt a comprehensive (all types of payment from all channels, including payments for sales of services other than transit) payment strategy and proceed first with mobile ticketing.
• RFP for mobile issued in spring of 2012; a contract to Unwire was awarded in October 2012; and full deployment occurred in September 2013.
141
Evolution of the decision to move to an electronic payments strategy
• In spring of 2014, fare collection vendors were invited to submit their own proposals for development and deployment of an account-based system.
• In summer of 2014, two vendors submitted full proposals and three others provided outlines of their proposed approach.
• In fall of 2014 a three-part solicitation (RFQ Level 1/RFQ Level 2/RFP) was released. Eight responses were received. Four were advanced to Level 2 function verification assessment. All four advanced to RFP submission phase.
• In September of 2015, a contract was awarded to VIX for comprehensive electronic payment system under a managed services, remotely-hosted solution.
142
Evolution of the decision to move to an electronic payments strategy
• DART elected to separately solicit and obtain a mobile ticketing agreement, awarded to Globe Sherpa (now moovel) in April 2016, which will include upgraded interfaces with Uber, Lyft, Taxi, and other ridesourcing services.
• DART also elected to separately solicit and obtain a retail distribution agreement, awarded to PayNearMe (in partnership with Blackhawk and Fidelity Express) in April 2016 which will serve over 900 locations and is integrated with mobile ticketing application.
• Full deployment is scheduled for March-August 2017.
143
Mobile Ticketing Solution Decisions
GoPass will be upgraded to version 2.0, and there will be a vendor transition to Globe Sherpa (now moovel)
• Quicker loading speed;
• Sign-in using email address;
• Provides direct customer feedback in app;
• Interactive route and system mapping;
• Customers can set up auto load for pass products;
• Purchase and display multiple rider fares on one ticket;
• Pay by using cash (proposed via retail solution);
• Supports NFC solutions: Apple Pay, Android Pay.
Passes will still require visual acceptance until NFC is fully deployed across all platforms144
Payment and Media Acceptance on VIX EMV ready validators
145
On-Board Validators (OBVs)
When a customer taps the validator, the screen will display:
• Green – valid ride
• Yellow – low balance, but current ride is valid
• Red – unacceptable
It is proposed that the OBV will be integrated with MDT to display the color and the message for the Operators.
146
Platform Validators (PVs)
When a customer taps the validator, the screen will display:
• Green – valid ride
• Yellow – low balance, but current ride is valid
• Red – unacceptable
• All light rail and TRE (~ 400 validators)
147
Retail Network Decisions
• DART issued a RFP for its Prepaid Payment Card and Retail Network (PPCRN) program and selected PayNearMe (PNM) as the retail network vendor.
• PNM, along with its partners, will provide over 900 retail locations within the DART Service Area for purchase of the DART extended-use card.
• Partners include Blackhawk Network, which provides access to the largest grocery store retail network; and Fidelity Express, which provides access to independent and small grocery operators.
• PNM also provides the option to use cash via the mobile app to obtain passes.
148
Retail Network Decisions
149
Retail Network Decisions
Customers can load value at:
• Various retail establishments
• Online
• DART Store
• or via Mobile
150
Fare Policy Decisions
DART system will require pay-as-you-go customers with contactless closed loop cards to tap on for payment (pass policy to be continued for mobile and TVM-issued magnetic strip media). Apple Pay will be supported.
DART CFPS will implement fare capping. These fare caps will be restricted to daily and monthly (both local and regional) caps initially in the system.
DART has determined that users must register their DART card, payment card, or mobile account to qualify for fare capping, as well as balance protection, and other loyalty program benefits.
151
CFPS Alternative Payment Initiatives
• Emerging payment integrations pose new challenges and opportunities.
• DART has introduced a subscriber-based third-party ridesourceservice using a closed loop card and which links a subscriber contribution with matching funds from DART.
• The current implementation is free standing but will eventually be integrated with the backend designed by VIX.
• This type of initiative takes DART completely out of the point-of-sale fare collection process and direct service delivery process and shifts us to customer mobility fulfillment and payment support.
152
Proposed ImplementationFull deployment by August 2017
• Pilot launch will occur during Fall/Winter 2016.
• Additional workshops throughout the agency will be conducted to develop additional business rules, policies, and procedures.
• Farebox and mobile ticketing updates will take place.
• Civil works will be performed at DART Rail stations.
• Revenue service first with mobile in June; full deployment in August.
153
What the future holds for NFC in the Public Transport sector? Progress…slowly, but certainly
• My intent in this presentation was to speak to the technology underpinnings that public transit agencies have to secure before there can be serious exploitation of NFC in this arena.
• It has taken transit agencies a fair amount of time to fully understand and appreciate the technical, operational, and financial issues associated with full deployment of an account-based system capable of accommodating modern forms of payment.
• Only Utah Transit and Chicago MTA have successfully deployed an account-based, open payment architecture and supporting backend. WMATA has dropped its efforts for the foreseeable future. SEPTA (Philadelphia) is two years behind schedule and will require another two years based upon current estimates. New York MTA has just released an RFP and acknowledge it will be 2019 or 2020 before they can deploy NFC contactless capabilities.
• Mobile ticketing platforms, an essential element of NFC deployment, have advanced more quickly but are still only available in a limited number of markets and rely largely on barcode and visual validation versus NFC.
• Developing a robust retail merchant network strategy, with open payment, contactless solutions for product purchase, account load and reload is only now being recognized as an essential element of a comprehensive payment strategy.
154
What the future holds for NFC in the Public Transport sector? Progress…slowly, but certainly
• The actual utilization of contactless credit cards in Chicago and Salt Lake City has been very low (and falling).
• Transit agencies have determined that the customers strongly prefer, for a variety of reasons, closed-loop contactless payment methods linked to a separate transit account.
• But the use case environment is rapidly changing in directions that will accelerate the reliance on NFC-based payment presentation solutions:
• Virtually all smart phones being manufactured and sold today are NFC-enabled.
• Considerable work by software developers has been done on the Android platform, and both Google Pay and Samsung Pay will become much more present in 2017.
• Apple Pay works.
• The major banks are getting beyond EMV conversion and say, once again, they will be deploying contactless cards in large quantities in 2017.
• In transit, a major step forward in the latter part of 2017 will be a Google Pay/five transit agency introduction of a feature which provides for the inclusion of a digital transit card within the Google wallet.
155
What the future holds for NFC in the Public Transport sector? Progress…slowly, but certainly…and then…suddenly!
• Major payment system deployments in public transit agencies require a minimum of five and often as many as seven years from RFP to system acceptance.
• It is likely that the top 25 transit markets in the United States will have issued RFPs for account-based payment solution, including mobile platforms, within the next three to five years.
• With New York likely to come on line by 2020 and the balance by 2022-2024, NFC-based payment solutions will “suddenly” achieve critical mass around 2022.
156
IN SUMMARY
Who knows what seven years from now will bring when new technology innovations are combined with a widespread payment infrastructure in virtually all major transit markets?!
157
WEARABLE – YOUR PERSONAL WALLET, AS EASY AS A-B-C
Pedro Martinez, NXP
COMPANY CONFIDENTIAL
VISIONFCNFC Forum
Wearable – Your Personal Wallet, as easy as A-B-C
Pedro Martinez
BDM EMEA Mobile Transactions
Secure Services add value to your wearable device
160. VisioNFC – NFC Forum
Adding NFC connectivity to wearables
• NFC IC combines:• NFC Controller
• Secure Element
• NFC Software in application
processor to drive NFC IC
• Antenna to interact with NFC
infrastructure
Application
processor
Memories
Drivers &
Displays
Capacitive
& buttons
ctrl
BTLE /
WiFi
Optionally
camera
MCU
MEMS
Heart Rate
DMIC
USB,
PMU,
audio
Generic Wearable Architecture
NFC + SE IC
NFC SW
NFC antenna
161. VisioNFC – NFC Forum
Secure services in the mobile phone
Friction around SE in mobile devices
– Expensive, complex and proprietary SE and SP TSM setup
to deploy and maintain secure services
– Commercial friction between SPs and SE owners
Resulting in
– Few, fragmented commercial deployments on single or few
payment card instances
– No single and simple user experience possible across
different secure services
– Limited user acceptance. Limited, slow mass deployments
Reality to-date
• Cost for OEM to enable & manage an eSE
• 2M$ to enable a SEI TSM (example)
• >100k$/month maintenance (example)
• Complex onboarding of service providers
• 250k$ to integrate each new SP-TSM (example)
Barriers to fast adoption
► Only major OEMs ready to invest (eg Apple,
Samsung)
► Very focused application deployments (payment)
► Limited phone models with SE leading to emergence
of alternative solution (e.g. HCE) allowing SP to
enable their service
162. VisioNFC – NFC Forum
Wearable vs smartphone
• Mobile Platform independent
• Smartphone acts as a bridge to SE
through BT connectivity
• Improved user experience
• Price
• Mobile platform dependent
• Access to SE dependent upon OEM or
MNO (SE owner)
• Non unified user experience (SP view)
SmartphoneWearable
163. VisioNFC – NFC Forum
a paradigm shift for Secure NFC applications
Service Providers and Application Developers :
“Access the Secure Element as easily as just any other resource of the mobile device”
► The SE enabled as just another resource of the mobile
phone
► No more expensive integration costs and complexity for
the Service Provider
► Any SP, independently on size and scope, can deploy his
secure application on a mobile device
► Easy commercial agreements using the “secure
application store” concept.
► End users can install any secure applications of their
choice, and manage them as they like
Open SE
► Includes the disrupting new feature called SEMS (Secure
Element Management Service) which is at the heart of the
Open SE concept
► SEMS is being standardized in Global Platform
SEMS
164. VisioNFC – NFC Forum
Open SE: Key ingredients
► Scalability & Faster Time-to-market One script used across multiple Mobile devices
The same card content management operations as GP
► Lower complexity & Service operating cost Plugin replacement for traditional online SEI-TSM
One real-time connection (SP-TSM Mobile Device)
reduces system testing and minimizes risk of failure
Access to secure elements scaled from 10’s of service
providers today to 1000’s
75%* lower setup and maintenance costs compared to
HCE and legacy SE-based services
► Flexible business model Multiple entities can play the role of the root entity
Coexistent with SEI-TSM based model
► The Secure Services Development
Platform (SSDP) a set of HW and SW tools, source code, use cases
examples, documentation, test root entity and
support to facilitate the deployment of secure element
based services based on the NXP innovative SEMS
functionality and such as
Payment, access, transit, digital ID, etc
MIFARE based applications (through MIFARE
Open Platform)
SSDP Contact ->www.themobileknowledge.com
165. VisioNFC – NFC Forum
• Secure services based on NFC technology widely extended worldwide
• NFC + wearable as an new business opportunity
• Independent from smartphone vendor
• Open SE concept simplify the remote previsioning of secure services to the SE located
in the wearable• SEMS functionality to manage the SE content
• SSDP platform as the complete reference development platform for developers
• All SPs, independent from size and power, can deploy their applications to the
wearable platform of choice
Summary
166. VisioNFC – NFC Forum
Thank you
CASHLESS ON THE CATWALK
Richard Grundy, Flomio
Cashless on the Catwalk Reinventing the Buy Experience
BUILT IN 100 DAYS
VIP VISA
2in
Model
VIP
POS
50ft
Associate?
Attach
AssetReader
iPad
Association Experience
2
3
4
5
Expected: -30.55dB Actual: -2.02dB
6
SIDE FRONT
20mm
100mm
LED Ring
Lock Union
Large Scan Surface
Uses 4 AAA Batteries
INSIDE
LED OFF LED ON
Current FloBLE Design Proposed ReDesign
35mm
44.5mm
15mm
LED OFF LED ONSnap Union
Pin size and weight
Uses 2 stacked CR2032 Batteries
NFC antenna SIDE FRONT
20mm
100mm
LED Ring
Lock Union
Large Scan Surface
Uses 4 AAA Batteries
INSIDE
LED OFF LED ON
Current FloBLE Design Proposed ReDesign
35mm
44.5mm
15mm
LED OFF LED ONSnap Union
Pin size and weight
Uses 2 stacked CR2032 Batteries
NFC antenna
7
8
51.96
3.50
8
125
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91.
71
105
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123
.81
70.99
60.34
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Q.A
UNLESS OTHERWISE SPECIFIED:DIMENSIONS ARE IN MILLIMETERSSURFACE FINISH:TOLERANCES: LINEAR: ANGULAR:
FINISH: DEBURR AND BREAK SHARP EDGES
NAME SIGNATURE DATE
MATERIAL:
DO NOT SCALE DRAWING REVISION
TITLE:
DWG NO.
SCALE:1:1 SHEET 1 OF 1
A3
WEIGHT:
Leaf Small
51.96
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UNLESS OTHERWISE SPECIFIED:DIMENSIONS ARE IN MILLIMETERSSURFACE FINISH:TOLERANCES: LINEAR: ANGULAR:
FINISH: DEBURR AND BREAK SHARP EDGES
NAME SIGNATURE DATE
MATERIAL:
DO NOT SCALE DRAWING REVISION
TITLE:
DWG NO.
SCALE:1:1 SHEET 1 OF 1
A3
WEIGHT:
Leaf Small
9
10
11
PHOTO
GUESTSTAIRS
LINE UPKIT STORAGE
C D
A F
BE
HENRY_HOLLAND_SS16_PLAN_11
7. 09. 15SCALE 1 : 100 @ A2 - PLEASE CHECK DIMENSIONS ON SITE
SEATING FOR 338 PAX
LEVEL -3
3M BENCHES
1.5M BENCHES
TRUSS 1.22
m
13.7
0 m
3.05 m
1.22
m
2.44
m
DRAPE LINE
50ft
12
13
14
Over 150 pieces of coverage 250 million opportunities to see
Across broadcast, online & social media
15
Our Vision
• Shopping should be as easy as shoplifting™
• Convenience and security at right size
• Empower DIY types, lower barriers to entry
16
Why NFC?
• Near field passive is best for wearables
• Ubiquity achievable with portable readers
• Economies of scale already in place
17
Challenges
• Educating the market
• Consistent user experience
• Reducing time to innovation
18
We ♥ Proximity ID
Flomio has been helping enterprises and developers integrate proximity ID for over 5 years.
๏ Graduated and closed $500k+ seed funding (2012)
๏ Successful : first NFC reader for iOS (2012)
๏ Large enterprise deployments with and (2015)
๏ Community of over 1800, active forum+hackathon
19
20
21
A DAY IN THE LIFE WITH IOT
Mikhail Damiani, Bluebite
VISIONFC 2016
CONSUMER JOURNEY
PRODUCTRETAILOUT OF HOME
NFC VALUE PROPOSITION
Entertainment
Offer exclusive, free
content to users
Videos
Songs
eBooks
Games
Monetary
Provide potential customers
with deals relevant to their
wants and needs
Local Offers
Coupons
Deals
Functional
Present users with useful,
informational content
Transit Schedules
App Downloads
Authentication
Product Info
Directions
Local Info
Social
Give consumers access to
social media feeds in one
central location
OUT-OF-HOME
Extend a one-way interaction into a two-
way engagement
Collect Real Time Data / Analytics
Generate revenue from existing media
Provide value to consumers during dwell-time
Make physical-digital connections easier
RETAIL
Elevate shoppers’ retail adventures
Customer loyalty: provide exclusive content and
rewards to loyal customers; CRM Integration
Assistance during shopping experience
Give insight into a consumer’s path to purchase
Post purchase: provides real-time brand
messaging, events and exclusive offers,
feedback, etc.
PRODUCT
Empower products to provide perpetual
value
Remain top of mind
Give insight into a consumer’s preferences and
behaviors
Provides real-time brand messaging, events and
exclusive offers, feedback, etc.
Sequential messaging
Create meaningful relationships with consumers
Drive to Store
2..User enters predefined beacon region
inside store and receives a notification on
mobile device. User swipes notification to
launch corresponding app with coupon code.
1..User taps (NFC) or scans (QR)
out-of-home media to reveal
corresponding store locator.
3..User interacts with product
via NFC to access exclusive,
personalized content.
Post-Purchase
ECOSYSTEM
Mobile instantly connects users with the world around
them. Our platform enables dynamic content delivery
during a user’s journey through a series of interactions,
providing the most relevant experience based upon current
and past behavior.
PUMA SPARKSEXCITEMENT FOR IGNITE XT
PUMA collaborated with Blue Bite, Blue 449, Zenith
Media, and Austria-based mobile agency Loop, to
create a one-of-a-kind campaign to promote PUMA’s
latest sneaker, the Ignite XT, and its brand
ambassador partnerships with Usain Bolt and
Rihanna.
Deployed in collaboration with JCDecaux in Chicago,
the custom built experiential transit shelters were
outfitted with Blue Bite’s mTAG® (NFC/QR) , esca®
beacon and geofence technologies. Users tapped or
scanned the mTAGs and clicked on display ads and
notifications triggered by the beacons and geofences
to launch a mobile experience. This experience
allowed users to discover the featured Ignite XT
sneaker with the ability to purchase it.
TECHNOLOGIES: Touchpoints, Beacons, Geofencing
DEPLOYMENT: Transit Shelters
KEY MARKETS:U.S.
PARTNERS: Blue 449, JCDecaux, Loop, Zenith Media
CASE STUDY | PUMATRAC
MY VISION FOR THE FUTURE OF NFC
NFC Ubiquity
All major handsets will have NFC support
Most of the things (not devices) that we buy will
be embedded with NFC
NFC will be a widely used technology to aid
consumers during their shopping experience
Virtual closets will be commonplace
The counterfeit goods market will decline
Brands will have significantly more customers in
their CRMs
Product design/release cycles will shorten due
to constant feedback
THANK YOU
ABANDON STATUS QUO: NFC TECHNOLOGY IS MORE THAN JUST PAYMENTS
Mark Robinton, HID
The Trusted Source for Secure Identity Solutions
An ASSA ABLOY Group brand
The Trusted Source for Secure Identity Solutions
An ASSA ABLOY Group brand
Abandon Status Quo: Trusted NFC Technology is More than Just Payments
Mark Robinton: Director, Business Development & Innovation
July 22, 2016
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Many uses of NFC Tags
[URL]www.service.com
[URL]www.service.com
The Traditional
Smart Poster
Enhanced Retail Experiences
Transit Schedules
Other Uses
Secure documents
Brand Protection
Sweepstakes & Loyalty
Proof of Presence
Emphasis on Convenience Need for Trust
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Benefits of Frictionless Trust
15
Frictionless Trusted
Trusted Benefits:
• Un-clonable Tags
• Proof of Presence
Frictionless Benefits:
• Easy customer adoption
• No Application Needed
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
HID Trusted Tags are NFC Forum Tag Type 4 compliant and work with any NFC forum compatible device without requiring special apps!
How Trusted NFC works
16
http://…ABCDTap
http://…7635Tap
http://…7635Refresh
http://…B423Tap
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Trusted NFC Use Cases
17
Authenticity
Prevent counterfeiting and warranty fraud while
also engaging the consumer
Transactions
Controlled Sweepstakes, loyalty point issuance, small data analytics
Proof of Presence
Proving that a person is where they said they
were
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Secure Electronic Visit Verification
Nurse’s ID Badge
Trusted Tag
securely
mounted in
patients home
NFC Enabled Phone
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
• Live reporting on Secure Proof of Presence
• Verified via HID Trusted Tag®
Services
• Real, precise location
• Full history
• No cloning / fake logs possible
• Management of physical keys
Trusted Guard Tour and Keys
19
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Maintenance & Inspection
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Secure Information Access
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Secure Reviews
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Virtual Intercom
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Smart Badge
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Secure Facility Tour
An ASSA ABLOY Group brand
PROPRIETARY INFORMATION. No unauthorized use.
Anti Counterfeiting
Caps and Bottles
Gold Coins
Leather Goods
Documents
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NFC in the Next 10 Years
NFC phones will be an integral tool to every service
business with the need for Proof of Presence
NFC will be embedded into documents and products for
anti counterfeiting because phones will be the best tool for
validation due to ubiquity
NFC will make consumers lives more convenient AND add
security and privacy to their transactions
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Conclusion
Conferring trust to proximity transactions enables new and exciting use cases that wouldn’t otherwise be possible or insecure
Secure Proof of Presence can manifest itself in many end user needs and holds the most short term promise
Conferring the trust doesn’t need to compromise the user experience, it can still be frictionless
HID Trusted Tag™ Services uniquely offers “Frictionless Trust” through its patented tag technology
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Questions and Answers
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hidglobal.com/solutions/trusted-tag-services
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HID Trusted Tag® Services Overview
31
PROXIMITY-ENABLED DIGITAL GESTURE TRACKING
Qirfiraz Siddiqui, Cell Soul
Proximity-enabled digital gesture tracking
June 16, 2016
“A wisdom-based civilization
using social networks as the neural network of a global brain,
and ultimately a cosmic brain.
That is the future of technology!”
Deepak Chopra - Google Talk , New York - July 2012
Social Media, as it is …… TODAY……
Problem to Solve
• Meaningless counts in 100’s, 1000’s
• Facebook: Friend / Unfriend
• Twitter: Follow / Unfollow
• LinkedIn: Connect / Remove connection
• Pinterest: Like
• Google+: +
• MySpace: Share
• > 200 social networks(excluding dating sites)
• Social networking
• Need authentication (cloud)
• Requires proximity (physical connection)
• Must be renewed (fading time/proximity weight)
•Bring friendship back to reality
I wish ……..
I become ……
• as beautiful as my Facebook profile picture.
• as popular as I have followers on Twitter.
• as successful, as my LinkedIn profile.
Or, in short, I wish to bridge the gap between digital & real.
Solution : NFC-enabled, Proximity-authenticated, Social Gesture
Cloud
When two persons have a “Favorable Encounter” & they agree to “record” it, they “Tap” their phones back-to-back. This “Tap” event, and geo-location of this “Tap”, is recorded in the cloud.
This “Tap” is very similar to Facebook’s “Like” or Twitter’s “Follow”, except that it is an authenticated/validated “Like” or “Follow”.
This proximity-authenticated gesture is NOT performed, by “click of a mouse”. This is initiated by NFC’s P2P technology, which validates that the two persons have “actually met”. This is NOT Facebook’s “Like”. This is Face-to-Face “Like”.
• This new social gesture “Fike” is convergence of two very different technologies i-e Location Based Services (LBS) and Near Field Communications (NFC).
• It adds value to a location, by validating that “social activity” is taking place at this location, and it even quantifies this social activity, by keeping record of “Fike-count” for this location.
• “Fike” enriches social profile of both individuals (who “tap” their phones), by providing evidence of authenticated social activity. They can link/post this social activity on home page of their social networks, thus providing a “layer of authenticity” over their social profile.
• It is also the “first word” of a new digital language i-e “multi-device language”. Innovative people will, indeed, invent more gestures (device-waving, device-shaking, etc.) involving two, or more, or even large number of devices. “Fike” is just a word, in this new multi-device lingo.
• “Fike” is NOT a vulgar word. It is a new social gesture. A new gesture needs a NEW name. Please, let me know, if you can suggest a better name for this “brand new, social gesture”.
“Fike” is the new “Like”(Face-to-face Like)
Use Cases
• Social Network / Cognitive computing
Layer of authenticity over existing social networks, creating “NFC-enabled neural network of humanity”
More meaningful social connections & analytics
Establish quantifiable relationship between ideas, people, and places through cognitive computing on social content
• Hospitality / Real Estate
• High Fike-counts mean better tourist destination
• Better living condition / Happy people / High real estate valuation
• Business
• Measure performance (Salesman / Prospect)
• Measure effectiveness (Compared to others)
• Celebrities
• Show Business (selected followers)
• Politics (in-person events)
Possible Social Network Integration
Putting human piece back into the digital future !!! Using NFC !!!
How do you tell a story about future that is'nt just about the devices, but it is about the people, and emotional landscape, and acknowledgement of the role of society and government, and all those pieces??
At the moment the work I get to do and that I am passionate about, and I believe is innovative, is how do you start to tell a story about future, where it is not just about being seduced by the technology, but what it will mean to all of us, and how to put human piece back into this digital future.
GENEVIEVE BELLIntel Fellow and Vice PresidentCorporate Strategy OfficeIntel Corporation