How to Troubleshoot VM Performance Issues Across

Applications, Infrastructure and Storage Using

vCenter Operations Management

(Live Demonstration!)

Praveen Kannan, VMware

Samuel McBride, VMware

VCM5169

#VCM5169

2 2

Agenda

Introduction to vCenter Operations Management Suite

Real world troubleshooting scenarios

Q&A

3 3

VMware Cloud Management Portfolio

SIMPLE,

AUTOMATED

MANAGEMENT

FOR THE CLOUD

CLOUD SERVICE

PROVISIONING

CLOUD OPERATIONS

MANAGEMENT

CLOUD BUSINESS

MANAGEMENT

vCloud Automation

Center

vFabric Application

Director

vCenter

Operations

Management

Suite

vCenter Log

Insight

VMware

IT Business

Management

Suite

New!

4 4

vCenter Operations Management Suite

The VMware Cloud Operations Management Platform

Cloud Operations Console Extensibility

APIs

SDKs

3rd Party

adapters

Content

Packs

Helpdesk Integrated Management Disciplines

Performance Compliance Config Capacity Cost

Patented Analytics

App Visibility Logs Inventory Reporting Automation

5 5

Product Overview: vSphere Dashboard

Overview

Comprehensive monitoring for

vSphere operations with health,

risk and efficiency badge scores

Single tool to manage

performance and capacity

across multiple vCenter servers

Benefits

End-to-end visibility into cloud

infrastructure health

Ensure and restore

service levels

Optimize for efficiency and cost

Immediate

Problems

Future

Problems

Opportunities

to Optimize

6 6

Product Overview: Custom Dashboards

Overview

Monitor your business critical

apps and infra through

customizable dashboards

Dashboards can bring one or

more widgets to see related

information about resources

Benefits

Highly flexible to customize per

environment need

Create dashboards for different

roles within the team

7 7

Product Overview: Details pages

Provides the next level of drill-down

Key metrics that

drives Workload

8 8

Product Overview: Events

Correlate events across time

Choose

Badge For which objects should I

show Alerts and Events? Overlay Badge Alerts

Overlay

Change

Events

Health

Score

Line

9 9

Product Overview: All Metrics

Compare across different metrics and visualize side-by-side

10 10

Agenda

Introduction to vCenter Operations Management Suite

Real world troubleshooting scenarios

Q&A

11 11

Day in the Life of an Admin

What happened

at Sunday 9 am?

What’s going on

right now?

What do I need

in three months?

Alerts

All Metrics

Symptom Summary

Explore Find Alert

Details

All Metrics

What-If

Reports

12 12

Demo

13 13

Agenda

Introduction to vCenter Operations Management Suite

Real world troubleshooting scenarios

Q&A

14 14

Other VMware Activities Related to This Session

HOL:

HOL-SDC-1301

Applied Cloud Operations

Group Discussions:

VCM1002-GD, VCM1004-GD

Cloud Operations with Hicham Mourad or Sam McBride

VCM5169

THANK YOU

How to Troubleshoot VM Performance Issues Across

Applications, Infrastructure and Storage Using

vCenter Operations Management

(Live Demonstration!)

Praveen Kannan, VMware

Samuel McBride, VMware

VCM5169

#VCM5169

18 18

Backup Slides

19 19

Key Concepts: HEALTH – Immediate issues

Workload

• Measures demand for resource vs. effective capacity

• Low number is Good – Object has resources it needs

Anomalies

• Measures stats that are outside of their "normal",

trended ranges based on self-learns behavior

• Low anomalies is Good - less chance of problem

Faults

• Problems based on Hardware failures, HA issues etc.

• Low number is good – less issues!

Health: combines Workload, Anomalies and Faults to help admins

react to service impacting issues that need to be resolved immediately

20 20

Key Concepts: RISK – Future Issues

Time remaining

• Time left before resources are exhausted

• High number is good – enough capacity to meet

Capacity remaining

• How many more VMs can I fit with what I have

• High number is good – no need to provision more

capacity immediately

Stress

• Patterns of long-term or chronic strain

• Low number is good - resources are not strained

Risk: combines the scores of Time remaining, Capacity remaining and

Stress to help admins be proactive about building problems

21 21

Key Concepts: EFFICIENCY – Opportunities to Optimize

Waste

• Shows reclaimable waste - idle, over-sized and over-

provisioned resources

• Low number is Good – indicated low wastage

Density

• Compares current vs. optimal consolidation ratios of

VM, CPU and memory

• High number is good – indicates efficient use without

impacting performance

Efficiency: combines Waste and Density to highlight how to save cost

and maximize the use of resources.