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POLL QUESTION
Have your administrative responsibilities changed as a result
of your O365 migration?
• There has been no change in our O365 admin responsibilities as a result
of the migration.
• Yes, our Office365 admin responsibilities have increased, and I would like
Softchoice to help me understand options available to me to better manage
these responsibilities.
• We haven’t migrated to O365 yet, but would like Softchoice to help us
learn more about what O365 can do for our business.
• I don’t know.
AGENDA
• Digital Transformation
• What is Office 365?
• Why are clients choosing to move to Office 365?
• New paradigm of responsibility
• Internal Silos
– Infrastructure, Data, Operational Process
• How can Softchoice help?
• Q&A
THE BIG PICTURE
Gartner predicts that 90% of clients will be leveraging cloud
office systems, with Microsoft Office representing 85% of the
overall market. Office 365 has the title of being the fastest
Microsoft solution to reach a billion dollars AND has still
maintained a mind-blowing 70% growth rate in MS FY’15.
OFFICE 365 The most complete, secure cloud productivity service
Authoring
Word
Excel
PowerPoint
OneNote
Mail & Social
Outlook
Exchange
Yammer
Sites & Content
Management
OneDrive
SharePoint
Delve
Chat, Meetings
& Voice
Skype
Analytics
Power BI
Delve Analytics
Secure and Compliant ExtensibleManageable Always up to date
WHY OFFICE 365
Clients move to O365 for a variety of reasons• Licensing: Per user Licensing
• Procurement Convenience
• Operational / Infrastructure FOCUS FOR TODAY
INTERNAL SILOS
Servers Storage Networking Applications TelephonyEnd user / Desktop
Facilities Security
CLIENT IT ROLES IMPACTED BY OFFICE 365
INFRASTRUCTURE
Networking concerns Data residency requirements Backup and high availability
HOW THIS AFFECTS YOU• Inability to plan effectively – you can’t predict the
impact of new services or applications on the network
• Lack of visibility and insight – you can’t collect the right
information and lack the skills, time or tools to turn
existing data into an action plan
• Unknowns stall progress and introduce risk – you
struggle to gain visibility into what is in your network
and what is supported
TO ENSURE THEIR NETWORKS ARE EFFECTIVELY SUPPORTING CURRENT AND FUTURE INITIATIVES AS
BANDWIDTH NEEDS GROW. THIS MEANS A FOCUS ON:
• Reliability (network uptime, security)
• Scalability (accommodate future bandwidth needs)
• User satisfaction (app performance)
• Efficiency (minimizing costs)
DATA CONSIDERATIONS
3 Ws & a H
What data do you need to Migrate
Who needs to have access to it
Garbage in Garbage out
• Mailbox Size
• Delegates
• User Roles
• Sharing
PERMISSIONS
• Types
• Calendars
FILE DATA
Why is the data moving
How do you plan to move the data
OPERATIONAL CHALLENGES
Understanding how to
continuous improve and
manage your services
will ensure continuous
success
Sustain
Understanding how to
report and analyze the
health, compliance, and
usage of data in your
organization will enable
you to monitor success
Analyze
Understanding how to
apply these tools in the
best and most efficient
way along with user
adoption will ensure
success
Implement & Adopt
Understanding what’s
available and how and
where to leverage the
tools is critical for
success
Knowledge
Understanding gaps and
benefits early helps
organizational change to
adhere to these
principles
Discover
Skill Gap & Pace of Change
Managing & Measuring User Adoption
Unplanned Outages & Adapting Processes
OPERATIONAL SUPPORT
OF AVAILABILITY AND PERFORMANCE ERRORS
ARE THE RESULT OF MISCONFIGURATIONSSource: Enterprise Management Association
Manual configuration errors cost
companies $72,000 per hour.$72,000
Through 2015, 80% of outages impacting mission-critical services
will be caused by people and process issuesSource:
Gartner
60%
SOFTCHOICE SERVICES ACCELERATE YOUR
JOURNEY TO THE CLOUD
Assess Plan
Architect
TechCheck
Assessments
Licensing
Consulting
Technology
Roadmap
Setup Activate
Provision
Office 365
Jumpstart Service
Remediation Migration
Implement
Office 365
Accelerator Service
Support Manage
Insight
Office 365 Keystone
Managed Services
Office 365 End
User Support
Services
User Adoption
Services
SOFTCHOICE
OFFERINGS
SOFTCHOICE OFFICE 365 DASHBOARD
Gain information relative to the use of
Office 365, the licenses consumed, as
well as a management interface to see
and enable application usage.
WHY SOFTCHOICE FOR OFFICE 365
North America BREADTH
Microsoft Operational
Excellence Award (2015)EXCELLENCE
Over two Decades of Deep
Relationships with MicrosoftHISTORY
24X7 Managed Services Focused
on Cloud & On-prem WorkloadsMANAGE
Microsoft Programmatic
Funding ResourcesNAVIGATE
Senior Resources in Enterprise Microsoft
Cloud ArchitectureEXPERTS
NEXT STEPS
Architecture guidance and support,
white board session with a Solutions
Architect: Office 365 Readiness
Licensing, analysis and
cost guidance with a Microsoft
Solutions Specialists
Contact Luke Black at [email protected] if you are
unsure of who your Softchoice Account Representative is.