“How To Take Advantage Of Cloud And Mobile Computing To Cut IT Costs And Boost Productivity WITHOUT Exposing Your Company To Security Breaches, Damaging Litigation And Rogue (Or Careless) Employees”

What is the “Cloud” and how does is

reduce technology costs by 50%

• What cloud computing is in simple terms, and how it can give you instant disaster recovery, a significant increase in productivity and lower IT costs.

• The pros and cons of choosing cloud computing over the server in the closet for your next network upgrade or refresh.

• How to choose the RIGHT mobile devices for you and your employees to work remotely.

• Critical policies, procedures and protections EVERY business must have in place NOW before allowing employees to use mobile devices.

• New legal issues introduced with mobile computing, and how to reduce or eliminate your risk.

• Answers to your questions.

Today We’re Going To Cover

How To Be Smart, Strategic And Intentional With Your IT Decisions To Maximize Profits, Boost

Productivity, Fuel Growth, Minimize Waste And Significantly Reduce Your Exposure To Risk

(Versus Taking A Random And Haphazard Approach, Which Is What MOST Businesses Do)

Ultimately We’re Going To Cover…

How To Get A Strategic Network Assessment And

Mobile Device Policy Template For Your

Business (A $517 Value) Absolutely FREE.

Bonus!Hang On Until The End And Get This FREE!

Who the Heck Is Denis Wilson?

“I am a veteran technology strategist who specializes in developing highly effective network and computing systems for small businesses that provide professional services or high-technology products.”

Been working with Microsoft and their clients for over 20 years

Certified by Microsoft on cloud computing or hybrid systems

Very knowledgeable in vertical markets like construction, engineering, architecture, manufacturing, and the like

Author and speaker on the subject of SMB technology for SCORE, SBDC, EDCs, SBA, and a variety of business associations

Denis WilsonSolutions Architect

www.dwpia.com

The Evolution Of IT: A Brief History

So What IS Cloud Computing?

The Internet and cloud computing is to computing what the electrical grid and electric company is to plugging in your coffee maker: A more convenient and less expensive way to access the information, “computing power” and applications you need.

Cloud Versus On-Premise Networks

Consideration Cloud On-Premise

IT InfrastructureFewer Or No Internal Resources,Specialization Or Infrastructure

Established IT Support Required With A Solid Security and Backup Solution In Place

Access Via A Web Browser Or Other Mobile DeviceClient Server Workstations For Onsite Or Citrix

For Remote

Company Profile And Costs

Companies Who Want To Lower Or Eliminate Infrastructure Capital Expenditures (Startups) And Need An Affordable “Pay As Needed” Model For

Computing Resources (Operating Expense)

Established Organizations Who Have The Ability To Make IT Investments (CapEx) In The

Form Of Software And Infrastructure

WorkforceThose With A High Turnover Or Seasonal Workforce

Who Want A “Pay As You Go” ModelThose With An Relatively Stable Workforce

With Little Turnover, Expansion Or Contraction

Office SetupThose Who Want To Have A Remote Workforce To

Avoid The Overhead Of A Large Office, Or Who Have Workers In The Field

Those With An Established Office LocationWith Workers Who Are Not In Remote Offices

Or Offsite

Ongoing SupportServices

Minimal; Business Process Consulting RequiredSoftware Upgrades Every 24-36 Months,

Security And Backups Must Be Maintained And Monitored Continually

Implementation Time And Costs

Varies By Project But Tends To Be Faster Than On-Premise; New Users And Resources Can Be “Turned

On” Or Off Quickly And Easily

Varies By Project, But Tends To Be More Involved With A Longer Implementation Time

Backup And Disaster Recovery

Built In; Instant Business ContinuityBackup Must Be A Separate Offsite

Component; Security Is Maintained On-Prem

Burden’s Wheel

In 1851, in a field beside an ironworks in upstate New York, Henry Burden built the largest and most powerful industrial water wheel in the world. At top speed, this 600 foot, 250 ton behemoth could produce 500 horsepower that generated enough electricity to power the tools in his factory.

Burden’s Wheel

By the early years of the twentieth century (50 years later) this once-world- class, cutting edge technology was abandoned, rusting in a field of overgrown grass. Ouch!

The Same Technological Revolution Is Happening Today With Mobile And Cloud Computing:

Like Burden’s Wheel, the days of the on-premise server are numbered:

• We now live in a world driven by “apps.”

• The trend toward cloud and mobile computing is driving one of the largest, fastest shifts in consumer behavior in the last 40 years, with the rate of adoption outpacing the PC revolution of the 80’s and Internet boom of the 90’s.

• Of the 250 million people in the US over the age of 14, it’s estimated that 235 million of them have a mobile device.

• Most software companies are moving towards a cloud-based, SaaS model (software-as-a-service), which has a six-times faster growth rate than traditional software licensing.

In Fact, You’re Already Using Cloud Computing And Mobile Devices:

• Google search engine (Google Maps, AdWords, etc.)

• Facebook, LinkedIn, Twitter

• Constant Contact, AWeber, and MailChimp

• Gmail, Hotmail and free e-mail services

• Online banking

• Zoomerang, Survey Monkey

• Every ATM and credit card machine you use

• Question: You’re already using cloud computing and mobile devices, but are you being SMART and STRATEGIC about it?

But How Does It Work?A Quick Non-Techie Overview:

What Is Cloud Computing?

A “collective virtual computer” that uses

economies of scale to provide you IT resources,

tools and applications “on demand” like a utility via

the web.

Cloud Computing And Mobile Devices Work Hand In Hand

Why So Many Businesses Are Choosing

Mobile & Cloud Computing Vs. The Traditional

Server-Workstation Network:

Benefits Of Moving To The Cloud:• Lowers hardware costs• Device agnostic, giving you incredible

flexibility and freedom• Lowers IT support costs• Frees you to access applications from any

device• Access your desktop anywhere, anytime• Built-in disaster recovery and business

continuity• Only pay for what you need and use (utility

pricing)

Why So Many Businesses Are Choosing

Mobile & Cloud Computing Vs. The Traditional

Server-Workstation Network:

Benefits Of Mobile Computing:

• Makes it incredibly easy to work and be productive when traveling, working from home, in the field, or other “out of office” location.

• Mobile devices tend to be cheaper than traditional workstations and are preferred by many workers.

• Some companies are opting for a BYOD (bring your own device) policy to eliminate the cost of supplying each worker with a PC, and the related support costs.

Client Case StudiesHow Our Clients Are Being

Smart And Strategic With CloudAnd Mobile Computing

Tony, Joe and Mark are the partners of a very successful

environmental consulting company servicing major

developers in Southern California, with 20 employees and 2

locations.Current Situation:

• Were a startup and had no infrastructure.

• Needed a way to allow employees to work from

their homes during at any time.

• Had to have a way of sharing key files to

everyone no matter where they were.

• Had to have control and security over

documents at all times

Case Study:

Meridian Consultants LLC

Solution:• Installed an entirely NEW infrastructure hybridized with the

cloud without requiring a large purchase of new hardware

(1 small server).

• Added a small inexpensive server to act as a local backup,

centralize specialized software, and “Plan B” in the event of

an Internet outage or slowness.

• All employees have a laptop and a smart phone

• Made available remote access to the server so that key

employees work at remote sites when needed

• Controlled cost by incrementally grew network as needed

• Allowed them to add and remove users

• Gave them an instant disaster recovery plan.

Case Study:

Meridian Consultants LLC

Their Comments:

“We decided that we wanted to minimize costly

infrastructure investment and allow our team to

collaborate real time from anywhere. But this was

all new to us and we were not sure about vendors.

Looking back, we made the right decision.

Denis brought the right vendors to the table. We

only had one issue with a vendor, and yet we built

a $5 million company with over 20 employees in 3

years.”

Case Study:

Meridian Consultants LLC

Steve Elchyshyn is the CEO of a very successful

manufacturing company servicing aerospace manufacturers

all around the US, with 10 employees and 1 location.

Current Situation:• Had an old, outdated network that desperately needed

to be upgraded.

• Needed a way to allow employees to work from their

homes during peak times.

• Had a seasonal, part-time workforce he needed to

support for a few months out of the year.

• Costs for new hardware, software and the upgrade

project were in the $23,000 range.

Case Study:

Cutting Edge Mfg.

Solution:• Upgraded him to an entirely NEW infrastructure hybridized

with the cloud without requiring a large purchase of new

hardware (1 small server).

• Added a small inexpensive server to act as a local backup,

centralize specialized software, and “Plan B” in the event of

an Internet outage or slowness.

• Made available remote access to the server so that key

employees work at home when needed

• Saved him $4,865 on IT costs in year one, with a total

savings of $13,698 over 3 years.

• Allowed him to add and remove users quickly without

having to purchase full-blown software licenses and

workstations.

• Added a hosted disaster recovery plan.

Case Study:

Cutting Edge Mfg.

His Comments:“I’m very conservative and was skeptical of going

to the cloud and mobile solution when Denis first

recommended it. But the cost savings were just too

hard to ignore, and since Denis was recommended

to me by a trusted friend, I decided to go for it.

In hindsight, this turned out to be one of the best

decisions I’ve ever made. Not only does this

drastically lower our IT costs (which go right to the

bottom line) but it has made it infinitely easier for

my team to work and get things done.”

Case Study:

Cutting Edge Mfg.

Chris Johnson is the CEO of a regional non-profit company

servicing school children in Los Angeles, with 100 FT and

400 PT employees and 34 locations.

Current Situation:• Had an ancient network that needed to be replaced

immediately.

• Needed to connect with employees at remote locations

with limited network access.

• Had a part-time workforce he needed to support for a

the school year.

• Costs for new hardware, software and the upgrade

project were in the $88,000 range.

Case Study:

Woodcraft Rangers

Solution:• Upgraded his 4 server network to 1 virtualized (4 virtual)

server.

• Added a small inexpensive NAS to act as a local backup.

• Provided remote access to the server so that employees at

school sites could immediately upload attendance data so

that it could be collated and invoices immediately

• Saved him $8,860 on IT costs in year one, with a total

savings of $28,643 over 3 years.

• Allowed him to add and remove users quickly without

having to purchase full-blown software licenses and

workstations.

• Gave them a built-in disaster recovery plan.

Case Study:

Woodcraft Rangers

His Comments:

“I had worked with Denis before at the Red Cross

of Ventura County and knew I could trust him. He

brought us a solutions that was customized for our

needs without having to pay a lot for that

customization. As a non-profit the bottom line is

everything.”

Case Study:

Woodcraft Rangers

I want to use mobile devices? How?What about the risks? Control?

It’s Not All Sunshine And Roses…

The Dangers

Of Mobile Computing

There are a growing number of “ambulance chaser” attorneys going after employers with “non-exempt” hourly wage workers; if the employee is simply checking e-mail after hours, and you don’t compensate them, you are in violation of employment laws.

Mobile Computing Dangers On The Rise…

Employers are now liable for accidents caused by employees using mobile devices while driving or operating machinery.

Mobile Computing Dangers On The Rise…

A recent report from McAfee shows an astonishing rise in malware designed to attack mobile devices, from 792 samples in 2011 to 36,699 in 2012, just one year later!

Malware: A Rapidly Growing Concern

If A Device Is Lost Or Stolen, And The Data Was NOT Encrypted, You May Have Violated A California Data Breach Law

• In California, “personal information” is considered a person’s first name or first initial and last name in combination with a driver’s license number, social security number, or any information (including logins and passwords) related to financial records (credit cards, access codes, passwords, etc.).

Mobile Computing Dangers On The Rise…

A writer once asked a literary agent, “What kind of writing pays the most?” Her answer was simple: “Ransom notes.”

That's sort of what's happening in the cybercrime world — sensitive data in the wrong hands is used to extort money.

Mobile Computing

Dangers On The Rise…

Bottom Line:

You Need A Mobile DevicePolicy For Your Business!

But What Does That Look Like?

A Written Policy: Who owns the device?

Do you want to allow employees to bring their own devices to work (BYOD)?

What web sites and applications can your employees access on the device? Are they permitted to download games, apps, etc.?

Can employees use the device for personal use? If so, how and when?

If the device is lost or stolen, who pays for the replacement?

What data and information may the employee have on the device?

Can employees legally work after hours?

Strict rules around employees using the device while driving or operating machinery, or after hours.

Strict rules specifying that employees may not “jailbreak” or “root” the device, or update it with 3rd party versions of the operating system.

Strict rules detailing what employees must do if the device is lost, stolen or otherwise compromised (report it immediately!).

What are the penalties for NOT following the policy?

One Key Piece Of Your Strategic IT Plan:

Your Mobile Device Policy

A Written Policy Is Not Enough! You Also Need “Locks” On The Door: Security protections enforced, such as strong passwords and pin codes to

unlock the device, encryption of data, etc.

A remote “kill” switch if the device is lost or stolen.

Monitoring software and content filtering to enforce company policy.

Backup of the data on the device.

One Key Piece Of Your Strategic IT Plan:

Your Mobile Device Policy

• If you are facing a network refresh, should you consider cloud computing? Is an on-premise server the best way to go? Is there a hybrid option that would better serve you?

• Is your network REALLY secure? How protected are you from a hacker attack, rogue employee, virus or dozens of other threats? Are your employees educated on security best practices? Do you have ways of enforcing certain security policies?

• Are all of your most important files, data and systems being backed up? How fast could you recover your systems if necessary? What about 3rd party cloud vendors hosting e-mail, web sites, client data, etc.?

• Are you making the best, most cost-effective decisions regarding IT hardware, software and systems, or are you throwing money away?

• What is your tolerance for RISK? Are you willing to introduce a BYOD option, or would you prefer not to allow employees to work remotely, from home or using their own devices?

This Is Only The Beginning…

• Step 1: Where Are You?What’s lacking? What limitations are making it difficult to work? What applications, systems and information are NOT easily shared? How are employees working now? What works, what doesn’t? Where are you exposed to risk?

• Step 2: What Do You Want To Be Able To Do?Clarify your specific business objectives on what you want to accomplish and the specific risk tolerance you have: what you want to enable employees to do, how you want to work, where productivity roadblocks are, etc.

• Step 3: How Are We Going To Get There? What’s the most effective and efficient way to achieve your business goals and maximize productivity? How do we minimize or eliminate risks?

3 Steps To A Strategic IT Planning

Consultation Session:

• Provide a complete Network Assessment based on Industry Best Practices. So you can see what is happening good and bad.

• Provide an Action Plan for upgrading your network to utilize cloud and mobile technologies where appropriate, based on your specific situation, budget, goals, risk tolerance, work preferences, etc.

• Provide a Documentation Plan for creating the set of documents for your network plan, your policy manual, and employee liability plan.

• Provide a Training Plan for all employees

Here’s What This Will Do For You:

Get

• Microsoft Office 365 Business trial

• Mobile Device Policy template

• Network Assessment free offer

We will email you everything

(A $517 value) Absolutely FREE.

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