MiVoice Office 250 R6.1

October 2015

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MiVoice Office 250 Outlook

• “Better Together”

MiVoice Office250 + Phone Manager + MiCC Office + Campaign Manager

• Strengthen features and functionality required for a market leading premise-based SMB solution

MiVoice Office 250 R6.1What’s New in Release 6.1?

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What’s New in Release 6.1

•MiVoice Office 250 rebranding

•Multimedia Integration

•ACD SIP Device Support

•Enhanced SIP Handset Security

•PS-1 Solution Enhancements

•BT CLIP for the UK

GA date of 9th October 2015

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What’s New in Release 6.1

•MiVoice Office 250 branding• Introduce new naming to the system• Introduce new logo into documentation

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What’s New in Release 6.1

•Multimedia Integration

• Support for video

• SMB customers to benefit from video

• Supports the MiVoice Video Phone and other endpoints

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What’s New in Release 6.1

•ACD SIP Device Support

• Support for SIP endpoints to be ACDanswer points

• Login and out of ACD hunt groups

• Mitel Phone Manager Softphone Client can act as ACD agent

Available as a Patch Release in November 2015

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What’s New in Release 6.1

•SIP Device Security

• Stronger login passwords

• Alphanumeric password support

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What’s New in Release 6.1

•BT CLIP (regional enhancement for the UK)

• Caller ID for analogue solutions

• Route calls intelligently based on caller

• Ideal for smaller Healthcare, Hospitalityand Real Estate verticals

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What’s New in Release 6.1

Other Enhancements

•PS- 1 Solution Enhancements• Can be utilized in a Virtualized environment

•Attendant Console Support• Support for Microsoft Windows 8.1

•Windows 10 Support• Scheduled for a SP1 release in January 2016

MiVoice Office 250Expanded Portfolio

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MiVoice Office 250 Portfolio

Call Recording

HandsetsContact Center

OutboundCampaigns

RemoteWorkers

MiVoice Office 250 PBX

Collaboration& Softphone

Mobile

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MiVoice Office 250 Eco-System

• Mitel Phone Manager• Instant Messaging• Call control from the desktop• Presence• Softphone (optional)

• MiContact Center Office• Contact Center for the MiVoice Office 250

• MiContact Center Campaign Manager• Advanced outbound progressive dialing

• Call Recording

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