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Fresh from the Worldwide Partner Conference, where C/D/H accepted Microsoft’s Central Region Customer Experience award, C/D/H hosted a live meeting on updates to the Business Productivity Online Suite. Next generation BPOS, a set of solutions hosted by Microsoft consisting of Exchange, SharePoint, Live Meeting, and Office Communications Online, feature new capabilities like unified messaging and voicemail with Exchange, enterprise social networking with SharePoint, and Office Web apps. Download the slide deck to learn more about: • New BPOS features and capabilities • How C/D/H can help you evaluate online services • Possible cost savings with BPOS • How to take advantage of a complimentary cloud assessment or POC • How to migrate a portion or all users to the cloud For more information about C/D/H or BPOS, contact us at (616) 776-1600 or (248) 546-1800.
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The Next Generations of Microsoft Online Services
Quick Facts
About Us• 20th Year• Grand Rapids &
Royal Oak• 25 Staff
Approach• Vendor Agnostic• Non-reseller• Professional
Services Only
Partnerships• Microsoft Gold• VMware Enterprise• Cisco Premier• Novell Platinum• Citrix Silver
Infrastructure
Access & Identity Management
Expertise
Project Management
Collaboration
What is the cloud?
An approach to computing that’s about internet scale and connecting to a variety of
devices and endpoints
The Future Of Productivity
The cloud on your termsBest productivity experience across PC, phone, and browser
On-premises
Online
Business Intelligence
Enterprise Content
Management
Collaboration Enterprise Search
Unified Communications
Accelerating Shift to the Cloud
By 2014…≥ 40% of NEW enterprise IT spend will be cloud-based. ≥ 45% of NEW enterprise IT workloads will be cloud-based.≥ 25% of TOTAL enterprise IT workloads will be cloud-based.
0%
10%
20%
30%
40%
50%
60%
70%
2010 2012 2014Percentage of New Software Expected to be Cloud-basedPercentage of New Software Expected to be On-premise
Infrastructure Investment
Central andSouth America
EuropeAsia
Africa
Australia
North America
Current online locations
Other Microsoft locations
Washington
California
Texas
Illinois
Virginia
Puerto Rico
Ireland
Netherlands
China
Japan
India
Singapore
Hong Kong
Customer Momentum
Layers of the Cloud
Computers Networks
Platform As A Service
3rd PartyApps and SolutionsBusiness
ServicesConsumer Services
Datacenters
Microsoft Online Services
Web AppsWeb AppsWeb Apps
Business Productivity Online Suite
Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners
90 Days Roadmap
communicatedField,
partner and customer
inputs
Top feature requests identified
6-8 Weeks Feature
prioritization and dev. sprints
More Features … More Markets
Business Productivity Online SuiteHigh Level Roadmap
H1 20102009April 2009• Deskless Worker• 19 New Markets• OC Online • Blackberry Device
Support
June 2009• Increase mailbox
attachment size• Outlook 2003 w/o
Free Busy
July 2009• Hosted Exchange
migration tool• Increase
SharePoint upload size to 250MB
• Live Meeting Standard to 250 users
• Quick Trial• Partner order on
behalf
August 2009• SMTP Relay• Exchange
Journaling• New language in
MOACSeptember 2009• Support 30K seats• Improve Mac
Support• Bulk Activation• POP Mail Client
March 2010• 25GB mailbox storage per user
default• Extend SharePoint site collection
limit• Improved domain management• File attachments to service requests• Support for Mac OS X Snow
Leopard• Enhance Live Meeting Usage
Reporting• Enhance Live Meeting Recording
Publication Process• Enhance service communication via
RSS
April 2010• Extend service in 17 additional
markets
H2 2010• Hosted Blackberry Administration
Center• Office 2010 support• Enhance Powershell scripting• Enhance syndication partner
interface
Preview later this year & 2011• Update with Exchange 2010 Server • Update with SharePoint 2010 Server
Update with Communicator 2010 Server
• Office Web Apps • Free/Busy co-existence• Single Sign On with identity
federation• Redesigned User Interface• More administration and access
control• Communication Online
Conferencing• Communication Online Voice• New markets and languages• More to be announced
November 2009• Delegate Send As• SharePoint Auditing• Partner Name on
Invoice
Jan 2010• Outlook 2003 Connector• Exchange Online Usage Reporting• Expand Languages and Markets• CRM integration with Exchange Online• Delegate Administration• Multi-tenant Blackberry Device Support
Next Major Wave of Innovation
New Capabilities Powered ByExchange 2010
Free/busy between cloud and on-premises
Cross-premises management
Native migration tools
Voice mail with Unified Messaging
Integrated archiving Retention policies
and legal hold Transport rules Multi-mailbox
search Conversation View MailTips
Enhanced Web-based administration
Role-Based Access Control
Remote PowerShell
Detail Comparison
• Future release or On-premises only
• Online today • Exchange 2010 feature coming to Exchange Online
• Delegates(“send on behalf of”)
• Shared mailboxes (“send as”)
• Server-side forwarding
• Out of Office• WebReady document
viewing• Conference rooms• Resource booking
attendant• Conference room
delegation• Tasks
• GUI for managing some features
• Conversation view• Ignore/move
conversation• MailTips• Mail aggregation• Shared nickname
cache across OWA and mobile
• Message tracking (user self-service)
• Free-busy interopwith on-premises
• Free/busy sharing with other orgs
• Share full calendar detail with other orgs
• Publish calendar for anonymous access
E-mail,Calendaring
• [not available]
• Speech-enablement of directory and auto-attendant
• Hosted voicemail (integration with PBX)
• Outlook Voice Access• “Play on phone”
button• Missed call
notifications• Caller ID• Company auto-
attendant• Self-service PIN reset• Message waiting
indicator• Voicemail preview• Call answering rules• Protected voicemail
UM, Fax
• Forefront Online Protection for Exchange (AS/AV)
• Forefront for Exchange (AV)
• Route inbound mail on-prem for filtering
• Safe senders• Blocked senders• Forced TLS• S/MIME
• S/MIME in OWA
• Sign in using AD credentials
• Route outbound mail on-prem for filtering
• Multi-factor auth(smartcard, soft cert)
• Integration with on-premises RMS (for search, pre-licensing)
• RMS transport rules• Journal decryption
of RMS messages• Outlook Protection
Rules
Security Administration
• PST import and export
• Provision users in multiple datacenters
• Web-based management
• Active Directory sync• Bulk user activation• Deleted item recovery• Deleted mailbox
recovery
• Remote PowerShell• Role Based Access
Controls (RBAC)• Exchange
Management Console (x-premises management)
• Enhanced migration tools
• No OST resync after migration
• Offboarding tools• Support for orgs
>30,000 users
• Outlook Anywhere• Autodiscover• Outlook Web Access• Custom OWA URL• Entourage 2004*,
2008*, WS edition
• POP• Windows Mobile• iPhone• Other ActiveSync
devices• BlackBerry Enterprise
Server (add-on)• Remote device wipe
Client Access
• IMAP• Customize
ActiveSync security policies
• Full OWA support in Firefox/Safari
• IM and presence in OWA
• OWA side-by-side calendar view
• Mobile free/busy lookup
• Mobile reply status• Mobile SMS sync• Over-the-air update
for Outlook mobile
• OWA login: public/ private radio buttons
• Exchange Personal Archive
• E-Discovery (Multi-Mailbox Search)
• Message Retention (Archive and Delete Policies)
• Message Retention (Legal Hold Policy)
• Compliance Auditing• Transport rules• Custom disclaimers
Compliance/Archiving
Applications/Developer
• Journal e-mail toexternal archive
• Journal e-mail to EHA
• Exchange Web Services (EWS)
• EWS Managed API for .NET
• SMTP relay
• MAPI/CDO access• Custom code/dlls• Transport agents• Custom OWA themes,
colors, add-ins• Public folders
• Exchange 2007-style Managed Folders
• Multi-mailbox search exportto PST
• GUI for some features
*Capability is not carried forward after Exchange 2010 upgrade
• Personal contacts• Shared contacts• Personal distribution
groups• Shared distribution
groups• Global address list• Offline address book
• Dynamic distribution groups
• Restricted distribution groups
• Moderated distribution groups
• Share personal contacts
• Contact info update (user self-service)
Contacts,Directory
• Hierarchical address book
• GAL segmentation
New Capabilities Powered By Communications Server “14”
‘Online Voice’ coming in the future – specific features TBD
OC ‘14’ enhancements: Photos, contact card Activity stream
Enhanced Office 2010 integration
Skill Search (in SharePoint)
PC-toPC audio/video across firewalls
Federation with other OCS/OCO
PIC with Windows Live Communicator Mobile
OC as unified client PC audio, video and web
conferencing Up to 250 attendees Desktop and application
sharing PPT upload and
whiteboard Rich (OC) and web clients One click to share and join Integration with 3rd party
PSTN Audio conferencing services
Detail Comparison
• Future release or On-premises only
• OCO Today • OC 2010 feature coming to OC Online
• Live Meeting Standard
• Integration with on-premise video conferencing systems
• PSTN audio conferencing on OCS MCUs
• Unified OC client• OC Audio, video and
web conferencing• Escalation from IM• Desktop sharing• Applications sharing• PPT upload• Whiteboard• Annotations• Sharing from Office
apps• Lobby• Easy join from
outlook reminder• Client-side recording
and playback• Integration with ACP
providers for PSTN audio conferencing
Conferencing
• Office Communicator (OC) 2007 R2
• Office Communicator (OC) “14”
• Reach Client -Silverlight (IM and conferencing)
• Attendee OC client**• Communicator Mobile • Mac Messenger**
Client
• Presence integration with Exchange/SP online and on-premises
• IM/P/A/V Federation with on-prem OCS
• IM/P/A/V Federation with other OCO tenants
• IM/P PIC w/ Wlive• Split domain support
(OCO/OCS on-prem)**
Federation and Co-Existence Administration
• BigFin UI• Detailed health and
toplolgy status
• Power Shell Cmdletsfor user provisioning
• Power Shell cmdletsfor Server configmanagement
• Multitenant aware PS cmdlets for fedrationincluding user mgmtfor split domain
• Multi-tenant aware Power shell commandlets for conf/collab
• Provisioning cmdletsfor ACP provisioning
• Provsioning cmdletsfor MC provisioning
• Improved troubleshooting
• Usage reporting
• Multi-party IM and Presence
• Address Book Search• Distribution lists• File Transfer• PC-to-PC audio and
video (inside firewall)• Office integration
(Presence, click-to-communicate etc…)
IM/Presence
• Firewall traversal for files and A/V
• Skill search in SharePoint
• IM archiving**• Anti-virus scanning
for meeting content**
Security/Archiving
Applications/Developer
• IM and media encryption
• IM filtering
• 3-4 Pilots (OC APIs)
• Server-side APIs
• 3rd party compliance solutions
• PSTN IN/OUT using OC**
• Call controls (transfer, hold, forwarding)**
• Simultaneous ringing**
• Voicemail via Exchange Online UM**
Voice
• Communicator Automations API
** Feature availability TBD
• IP deskphone• Response groups• E-911 via OC• Branch office
appliance• Call admission
control• Analog devices• Common area phones• Call park• Private line• Delegation• Team Call
New Capabilities Powered By SharePoint 2010
Excel Services Access Services Visio Services Improved human
workflows Forms Services Project Online
Portal site templates Extranet access Internet sites MySites (incl.
MyContent; MyProfile; MyNewsfeed)
Tag clouds, activity feeds
Improved Wikis and Blogs
Office 2010 integration incl. support for Offline Working
Enhanced document collaboration and management
Office Web Apps Cross site-collection
search Search refiners People search
Detail Comparison
• On-premises only• Online today • SharePoint 2010 feature coming to SharePoint Online
• People and groups lists
• Calendars• Email Integration• Task Coordination• Surveys• Document
Collaboration• Issue Tracking• Templates
• Standard Site templates
• Improved Wikis and Blogs
• Real time presence and communication
• Tagging (Content and Expertise)
• Rating• Note Board• Tag Cloud• Activity Feed• Standard Meeting Site
Templates• SharePoint
WorkSpace• Hierarchical
Organization Chart• Improved My Sites
Communities
• Search in a single site collection
• Business Data Search (via Indexing and federated query)
• FAST• Defining new custom
content sources• Crawling BDC Data
• Relevance Features Did you mean?
• Query Recommendation
• Configure crawled file type
• Authoritative pages
• Enterprise content sources
• Cross site-collection search
• Admin and Management
• Indexing Controls• Phonetic Search• People search
Search
• Performance Point Services
• Business data web parts
• Business data actions
• Integrated business intelligence dashboards
• Key performance indicators (KPIs)
• Filter web parts• Integrated flexible
spreadsheet publishing
• Share manage and control spreadsheets
• Web based business intelligence using excel services
• Data connection libraries
• Report center• Visio Integration• Web Analytics• Improved Usage
Analytics
Insights Composites
• BCS (read/write)• Custom Installed
InfoPath form templates
• External Lists
• Forms libraries• Custom non-code
workflows• Centralized forms
management and control
• Design once development model
• Form import wizard• Integrated
deployment model for no-code forms
• Compatibility Checker
• Improved Forms Technology
• Improved Workflows• Business Document
Workflow Support • Partial trusted
workflow actions• Access Services• Improved SharePoint
Designer• Sandbox Solutions
• RSS Content Syndication
• Privacy and security• Audience Targeting • Site and document
aggregation• Site Manager• Mobile Device
Support• SharePoint sites and
Documents Roll up web parts
• Integration with SharePoint designer (except site backup and restore
Sites
• Portal Site Templates• Site Directory• Colleagues and
membership web parts
• User Profiles import• Extranet Access• Anonymous Access• Multi-lingual user
interface• New UX• Cross Browser
Support (Safari, IE, FF)
• Office 2010 Client integration
• Vanity domains for non-SSL sites only
• Tenant admin across site collections
• Better control of FQDNs
• Managed path site collections
Service Specific
Other
• Multiple Site Collections per customer
• Manage Site Collection Features and quota
• Off-boarding of customer data
• Project Online• Access Services
• Configure blocked file type
• Self service site creation
• Custom Managed Paths
• Roll up usage Analytics
*Capacity increase: 10 GB for each subscribingcompany plus 500MB per user (USL).
• Document Information Panel
• Document Action Bar• Retention and
Auditing policies• Navigation controls• Content publishing• Page Layouts
• Improved Content authoring
• Slide Libraries• Document
Management Site Templates
• Standard Enterprise and Publishing Site templates
• Policies, auditing and compliance
• Improved Records Repository
• Legal holds• Metadata and
taxonomy• Content Organizer• Metadata driven
Navigation• Document IDs • Document Sets• Office Web Apps
Content
• Integration with Microsoft information rights management (IRM)
• Site variations• Content staging and
deployment• Configure Information
Management
New platform capabilitiescoming for BPOS
Programmability and More Control
Platform Web ServicesNew programmability layer allowing third party to interact with platform, by-passing the user interface
Service Specific ControlFall through experience to specific services to gain similar server configuration control
Remote PowerShellManage the hosted Exchange environment via command line, build applications that leverage the service to meet your existing business requirements and processes
Collaboration CustomizationVisual Studio 2010 and SharePoint tools for building, testing and packaging Sandboxed Solutions
Authentication and Sign-OnActive Directory Federation Services powers
enterprise single sign-on
Users don’t need to remember separate cloud passwords Administrators can retain existing domain security policies Supports multi-factor authentication Allows you to block access to users outside your firewall
Users are authenticated by local Geneva server
No client sign-in tool required
Windows Server 2008
ADFS 2.0 (Geneva)
On Premises
Ease of Use Improvements
Subscription and Trial
Service Administration
IT Pro
Today
Future Service Connector
Ensure PC has the latest patches to work with Office Clients
Single Portal
One place to go for subscription management, service administration, and service usage
New Platform RequirementsOperating System Requirements XP SP3 with RPC over HTTP patch XP Home and Media Center edition only for managed identity deployment
Vista SP2 Windows 7 Mac OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard)Office Client Requirements Office 2007 SP2 and above
Investigating support for Outlook 2003 with Exchange Online Investigating support for Office 2003 with SharePoint Online
Office 2008 for Mac and Entourage 2008 Web Services Edition Service Connector with .NET 2.0 or later (highly recommended) New Office Communicator Client Mac Messenger 9 Browser Requirements Internet Explorer 8 is required for XP Internet Explorer 7 for Vista users Firefox 3.x Safari 4.x
Retail USL PricingBPOS Standard
Microsoft Exchange Online Standard$10.00
Microsoft Office Communications Online (IM and Presence)—Not in V1
$2.50
Microsoft Office Live Meeting Standard$4.50
Microsoft Office SharePointOnline Standard
$7.25
Business Productivity Online Suite
Includes:Exchange Online Standard
Office SharePoint Online StandardOffice Communications OnlineOffice Live Meeting Standard
Starting from $10 per user per month.*
*Includes a 12-month subscription. Minimum of 5 seats required.
Exchange OnlineDeskless Worker $2.00
SharePoint OnlineDeskless Worker $2.00
BPOS Dedicated requires additional service subscription licenses, including first 5,000 seatsPricing above does not include volume discounts and Step-Up discount
Deskless Worker Suite$3.00
Savings Calculator
Average Account – 100 seats, Own CALs
100 x $7.15 x 12 = $8,580 per year
Free Trial
• Visit http://www.microsoft.com/online/business-productivity.mspx
• Click Buy • Sign-in or create a windows Live ID• Follow the prompts to complete customer information• Click on the Services tab• Choose Business Productivity Online Suite and Add to
Cart• Click on Find a Partner• Enter Partner ID 507149 or • Conway Dierking & Hillman• Complete Checkout
Available BPOS Offers
Commercial clients between 25-250 seats
Commercial clients between 250-500 seats
Commercial clients over 500 seats
Free 30-day trial. Can be extended up to 60 days.
Free 30-day trial. Can be extended up to 60 days.
Free 30-day trial. Can be extended up to 60 days.
$500 towards C/D/H consulting service* with BPOS purchase listing
C/D/H as partner of record
$1000 towards C/D/H cloud-computing assessment (requires pre-approval)
$1000 towards C/D/H cloud-computing assessment (requires pre-approval)
$2500 towards C/D/H BPOS POC 25 seats or more.
(requires pre-approval and completed BPOS POR form)
$5000 towards C/D/H BPOS POC for up to 75 seats.
(requires pre-approval and completed BPOS POR form)
*Migration planning, document site repository, SharePoint team site development, or Live Meeting best practices training*Non-commercial clients contact C/D/H for available programs
Royal Oak306 S. Washington Ave.Suite 212Royal Oak, MI 48067p: (248) 546-1800
Thank You
Grand Rapids15 Ionia SWSuite 270Grand Rapids, MI 49503p: (616) 776-1600
(c) C/D/H 2007. All rights reservedwww.cdh.com