MT13: When data center deployment really is rocket science…or closeJim Roth, Executive Director, Dell Global Support & DeploymentSriram Bhaiya, Director, Dell Global Support & Deployment

How many of you…

1. Are online more than offline in the course of a day?

2. Have children who seem to be online all day and night?

3. Are hiring for cloud, big data, or IoT?

4. Regularly use wearable technology?

Wearable devices:

2014: 45.7m

2019: 126.1mPew Research Center 2015

1.7 million apps for

AndroidAppBrain, September 2015

Telemedicine

technologies

18.4% CAGRRNCOS, May 2015

1/4 teens online

almost constantlyPew Research Center 2015

Sweeping changes

1. Infrastructure complex and virtual

2. IT skills specializing in apps, workloads, BI, etc…

3. Pressures competition, new tech, and market expectation

Looking to IT providers for servicing infrastructure that’s foundational and always-on

IT puts money in the bank

Average $2,000 saved per device

in deployment costs,

plus user productivity savings

An annual savings of $134,000for an SMB company averaging

3,700 employees

Source: IDC White Paper, sponsored by Dell, Growing Business Value by Utilizing Deployment Services, August 2015

Quick, tell us about your worst deployment heartburn

KEEP CALM

EMBRACE DEPLOYMENT

AND

21

* Intelliclear Focus Group Research (Chicago, Mexico City, Tokyo, Shanghai, New Delhi, London) July 2014** Growing Business Value by Utilizing Deployment Services, IDC whitepaper sponsored by Dell, September 2015

Focus groups* of IT leaders indicate their top five deployment concerns:

1. Planning

2. Configuration

3. Integration

4. Installation

5. Training

From over 350 IT leaders** we hear remarks such as:

• “We don’t have bandwidth to take on additional deployments”

• “I don’t have the in-house knowledge to handle complex deployments”

• “My in-house staff has limited experience in deploying equipment”

And, research told us…

Dell ProDeploy Enterprise Suite

Helps you get more out of technology starting day one

EaseInsights

ProDeploy

• Single point of project management

• Install and configure system software

• Implementation planning

• Site readiness review

Training and Certification

• Dell deployment training

• Recognition with online badge

• Industry recognized 3rd-party deployment certification

ProDeploy Plus

• Tool-driven environment mapping

• Multivendor integration for networking

• Storage data migration recommendation

• 30-days of post-deployment configuration assistance

Experts

Basic Deployment

• Expert deployment technicians

• Onsite rack, stack cable and label

• Packaging material disposal

• Consistent hardware installation

ProDeploy Enterprise Suite

Ease

Experts

Insights

The most complete deployment offer prepares you for today and tomorrow

• Dell-certifieddeployment engineers

• Multivendor integration testing for networking

• Technical Account Manager engagement for ProSupport Plus entitlement

• Tool-driven environment mapping

• Storage data migration recommendation

• Project documentation with knowledge transfer

• Single point of contact for project management

• Dell training credits

• 30-days of post-deployment configuration assistance

ProDeploy Plus

Ease

Experts

Insights

• Dell-certifieddeployment engineers

• Install and configure system software

• Implementation planning

• Site readiness review

• Deployment verification

• Full project documentation with knowledge transfer

• 24x7 deployment services

• Single point of Project Management

• Configuration data transfer for support readiness

ProDeploy Maximize your hardware and software investment from day one

Ease

• Experienced product technicians

• Onsite rack, stack, cable and label during business hours

• Industry best practice for hardware installation

• Packaging material disposal

• Consistent hardware installation

Experts

Insights

Basic DeploymentConsistent hardware installation by experienced technicians

Basic Deployment

ProDeployProDeploy

Plus

Pre-deployment

Single point of contact for project management

Site readiness review

Implementation planning

Technical Account Manager engagement for ProSupport Plus entitlement

Deployment

Deployment service hours Business hours 24x7 24x7

Onsite rack, stack, cable and label

Packaging materials disposal

Install and configure operating system, firmware, and hypervisor

Tool-driven environment mapping and reporting

Data migration analysis and recommendation for storage

Multivendor integration testing for networking

Project documentation with knowledge transfer

Post-deployment

Deployment verification

Configuration data transfer to Dell technical support

30-days of post-deployment configuration assistance

Training credits for Dell Education Services

ProDeploy Enterprise Suite feature comparison

How do you choose the right level of deployment service?

“Highly complex” is:• Integrating with existing IT• Heterogeneous environment• High-end hardware solutions

Highly complexproject

Complexproject

Simpleproject

Low deployment experience

ProDeploy Plus

ProDeploy Plus

ProDeploy

Highdeployment experience

ProDeploy Plus

ProDeploy Basic

Advantages

• Reduces deployment administration time by 91%* leaving more time for research and innovation

• Ensures optimal deployment and fewer issues down the road

• Ensures proactive, automated support

• Keeps your team resources optimized, relevant

* Source: Deploying New Dell Solutions with Dell Deployment Services, a Principled Technologies Test Report commissioned by Dell, August 2015

If it makes more sense, use one of our channel partners

To gain deployment competency, our partners must have:

Dell deployment certified engineers on their staff and be approved

They must be a Preferred or Premier partner

They need to hold a hardware competency in storage or networking

BesTV New MediaShanghai-based media co. – 1,000 employees

Challenge

• Increase storage and networking infrastructure

• With limited resources

Solution

• Dell ProDeploy pre-planning, professionalism, and post-deployment support maintained business continuity

• Data migration assessment ensured successful deployment

“Because we’re very sensitive about our mass data

storage and management, the Data Migration

Assessment was of great value to us.”- Feng Cheng Xu, IT Manager

When enterprise deployment is “close to rocket science,” ProDeploy Enterprise Suite helps save time and money through…

Project management

Planning

Installation

Configuration

Integration

Validation

Training and certifications

Questions? What do you think?

Your next steps:

1. Visit us at Lifecycle Services in the Expo

2. Join us for the ProDeploy launch party!

3. Learn more at www.dell.com/ProDeploy

Thank you!