WRITE THE DOCS NORTH AMERICA CONFERENCE 2016

HTTP://WWW.WRITETHEDOCS.ORG/

We consider everyone who cares about communication, documentation, and their users to be a member of our community. This can be programmers, tech writers, customer support, marketers, and anyone else who wants people to have great experiences with software.

“DOCUMENTARIANS”?

• Technical writer: someone whose main job it is to create documentation

•Documentarian: everyone who really cares about documentation!

WHO ATTENDED

DAY -2: HIKE!

DAY -2: HIKE!

DAY -1: API DOC

SESSIONS

DAY -1: API DOC

SESSIONS

THERE I AM!

DAYS 1-2

ALSO ME!

IT WENT WELL!

ALL PRESENTATIONS WERE RECORDED

https://www.youtube.com/user/NextDayVideo/videos

WRITE THE READABLE README(DANIEL BECK)

JUST-IN-TIME DOCUMENTATION(BRIANNE HILLMER)

OOPS, I BECAME A PROGRAMMER(TARA SCHERNER DE LA FUENTE)

CODE THE DOCS: INTERACTIVE DOCUMENT ENVIRONMENTS

(TIM MCJONES & PARIS BUTTFIELD-ADDISON)

MOVE FAST AND DOCUMENT THINGS: WRITING INTERNAL DOCS AT FAST-MOVING ORGANIZATIONS

(RUTHIE BENDOR)

COPY THAT: HELPING YOUR USERS SUCCEED WITH EFFECTIVE PRODUCT COPY

(SARAH DAY)

KEY POINTS

• Document what the user is doing, not what the app is doing• Just-in-Time vs. Just-in-Case documentation• Good internal communication is rare, valuable,

and results in better docs

MOST KEY POINT

“Docs are better when written with a team.”

SADLY, NO VOODOO

DOUGHNUTS FOR ME