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MiddlewarefortheDigitallyConnectedTelco
VenuraMendisCTOWSO2.Telco
Evolu=onoftheTelcoIndustry-Transforma=on
FixedLine
• -Voice&IDD• -Telex/Fax• -Dialup->broadband
Mobile
-Affinity-Voice/SMS-2G->4G
DigitalService
-Reach-Walletshare-SocialGraph
WhatsAppVsMNO
WhatsApp AnMNOEmployeescount 55 25,000Yeasofopera=on 7 24Ac=veusers 1bn+ 280mnProductreleasefrequency weeks years
TheDisrup=on–MNOVsanInternetCompany
LowBarrierstoentry
TestinMarketandIterate
Innova=on
MarketCrea=on
Global
RevenueGenera=on
OTTIncumbentBusinessModels
Local
RegulatoryEnvironment
Processdriven
CustomerRela=onship
CostReduc=on
MarketSatura=on
MNO Vs
WSO2.Telcotheperfecthybrid
DigitalEnablementPoweredbyAPIsforTelcos
TelcoInnova+on
VisionaryPla2orm
Communityengagement
OurProducts&Services
DedicatedInstance:• Cloud• On-Premise• Hybrid
SharedInstancesManagedHubs:• India• Axiata• Dubai
ManagedHub
MobileIden=tyGateway
InternalandExternalGateways
Introduc=on-MobileConnect
WSO2.Telcopowers40%ofthe2.5mEnabledMobileConnectusers
WSO2.TelcoIden=tyGateway
• Standalonesolu=ondeliveringMCfunc=onality– Authen=ca=on– Authoriza=on– A`ributesharing
• ExtendableAuthen=catorFramework– SMS,USSD,HE,SIM,Smartphone(LoA2)– USSD,HE,SIM,Smartphone(LoA3)
• WSO2Integra=onplaeormforcustomintegra=ons– SMPP– Webservices– ETSI102.204forstandardcompliantMSSP
MobileIden=tyGateway
MobileConnect–Demo(LoA2USSD)
MobileConnect
CUSTOMERLOGINDesktop/mobile serviceaccessrequest Operatordiscovery
AuthenPcaPon
SERVICEPROVIDER
4
WSO2.TelcoMCXsoluPon
1 2
3
Secure, convenient & I don’t need to
remember multiple usernames and
passwords!
GSMAAPIexchange
MobileConnectIndiaCaseStudy–SixMNOs,oneMCXHub
PLATFORMININDIA
ServiceProviders
DigitalBusinessenabler
SixMNOsintegratedin6months
LOA2and3withthree
authen=cators
HuboperatedasaPlaeorm-as-a-ServicehostedinIndia
• Onlyopera=onalMCXHubglobally• Agileproductitera=on• Fullyopera=onalTelcoAPIHub
SMS USSD HE MCX
DoB CRM LBS Wallet
Over750mnenabledusers
WSO2.TelcoExternalGateway/Hub
• Enablerapidpartneringandservicecrea=onthroughAPImanagementforTelcos
• Modularconfigura=onfacilita=ng– MobileConnect– Mul=MNOhub– Subscrip=onandconsentmanagement
• APIMone=za=onandmul=-MNOSe`lement
• GSMAOneAPICompliantAPIs• ExtendedAPIs:
– Digitalrewards– MobileMoney
ExternalGateway
Hub
GSMAOneAPI+ExtendedAPIs
MNO1.. MNO2.
OSS BSS MS
ExternalGateway
GSMAOneAPI+ExtendedAPIs
HubsandGateways
AxiataUseCase-Internal&externalenabler
AxiataDigitalServices
DevOps
BizOps
NorthboundEcosystem
OwnAPIPlaeorm
INT INT INT INT
Resellermodel
Enablermodel
ApplicaPonwasdevelopedin3days
•CampaignforUnileverSunlightBrand•OpentoallTelconetworksinSriLanka•PeopleengagedbygivingaMissedcallto0777285285•Auniquenumberwasassignedforeachmissedcall•OnWesakDay,alampwiththeuniquenumberwaslitonavideowallonbehalfofthecaller
1.138MillionMissedcalls
DialogUseCase–ExternalGateway
WSO2.TelcoInternalGateway
• InternalInnova=onandservicecrea=on– InternalAPIMarketplace– RESTAPIs
• Costreduc=onthroughminimisingCRs• Microservicediscoveryandgovernance• Analy=csandreal-=meservice
monitoring
InternalGateway
TMFAPIs+ExtendedAPIs(1000s)
OSS BSS MS
InternalDevelopers
DialogUseCase-InternalGateway
10k+interfacesexposed
100+bizprocesssimplified
30%reduc=onincoreCRs
70%faster=metomarket
MNO Gateway
Dialog Axiata PLC – Self care app that grabbed “Best Mobile Network Solution” at GLOMO awards 2016 – Powered by WSO2.Telco APIs
WSO2.TelcoDigitalGateways
USSD SMS DoB LBS
OSS BSS IoT Loyalty
Wallet Data NFC ID
InternalGateway
ExternalGateway
• APIMoni=sa=on• 10sofAPIs• ExternalDevelopers
• GSMAOneAPI++
• Costminimisa=on• 1000sofAPIs• InternalDevelopers
• TMFAPIs++
MNOITandNetworkAssets
IDGateway
OurGateways
ExternalServiceproviders
LongtailtoTrusted
RevenueGenera=on
Singleteam
RevenueGenera=on
ExternalInternalDevelopers
Costreduc=on
Mul=pleOwners
CostReduc=on
Trusted
Internal
Vs
10sofAPIs1000sofAPIs
ManagedHub
• NocapexandRapid=metomarket• Pre-buildconnectors• Widerreach
– CountryorRegionalHub– GroupMNOconsolida=on
• CompleteAPIManagement• MobileConnect
ManagedHub
WSO2.Telco–ProductRoadmap
USSD SMS DoB LBS
OSS BSS Network Loyalty
Wallet Data NFC ID
InternalGateway
ExternalGateway
VisualServiceCrea=on
TemplateBased
AppCrea=onEnablers Consump=on
AppStore
MNOITandNetworkAssets
IDGateway
Analy=cs
IoT
CommercialModel
DedicatedInstances• Supportedopensource
– Perinstance(JVM)basedsubscrip=on– Nochargeforpassive,DRordevelopmentnodes
ManagedService• Transac=onbasedpricing
DeveloperSupportConsultancyandprofessionalservices
HowweworkwithWSO2-Technology
• RunonWSO2Carbonplaeorm• InheritrelevantWSO2productfeatures• NoForking• Developmentusingapprovedextensionpoints
– EasyupgradetolatestWSO2products• Alignproductroadmaps
Produc=sedver=callyIntegratedsolu=onsforTelcoindustryusingmul=pleWSO2Products
HowweworkwithWSO2-Commercials
• WSO2.Telcoisaseparatelegalen=tyfromWSO2• WSO2.TelcoProductsWSO2.TelcoProduc=onSupport• WSO2ProductsWSO2Produc=onsupport
– Evenifyou’reatelco.• YoumaybeacustomerofbothWSO2andWSO2.Telco!• Seamlessexperienceforcustomers
– Coordinatetechnicalissuesbetweencompanies
TheConnectedTelco
DigitalTransforma=onishappening….
• CostleadershipandInnova=ondriven• Rapidpartnershipandreach• Internetagilityandtelcogradeavailability
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