Enhancing Customer Experience with WSO2 Identity Server

Manoj ThirutheriDirector, SaaS & Tools EngineeringNutanix

Nutanix Overview: The Enterprise Cloud Company

4,450+ customersOver 90+ countries

6 continents

Make datacenter infrastructure invisible, elevating IT to focus on applications and services

Founded in 2009

2,350+ employees

Enterprise Identity & Access Management Challenges

• Customer Experience often sits in the last mile of Digital Transformation

• Siloed Portals and Identities • Non-Standard and Insecure Authentication and Authorization

Mechanisms• Proprietary and Non Extensible Technology stacks • Increased and Duplicated Development efforts• No 360 degree view of Customer activities

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Nutanix Identity And Access Management Solution

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Highly Available WSO2 Identity Server Cluster(Multi AZ User Store)

Nutanix Identity & Access Management APIs(User Management, Tenant Management , Service Provider, Identity Provider APIs)

My Nutanix Web Entitlement Application

Customer Portal

In Development

Community &Nutanix CE Partner Portal

Education Portal

OAuth 2.0Role Mapping

SAML 2.0JIT ProvisioningBasic Auth over SSL

OpenID Connect MFAADFSMulti-TenancyCert Based Auth

Benefits

• Single Sign-on Experience for Customers, Partners & Prospects• Open Source and Extensible Identity Management Platform• Highly Scalable Architecture and Availability • Support for Standard Protocols (SAML, OAuth, OpenID, SCIM, JWT)• Multi-Factor Authentication & Identity Federation ( e.g. ADFS)• Support for Multi-Tenancy & Tenant Management • Managed Cloud Deployment and Support• Happy Customers & Partners

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Thank You!