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Yelp & Co. - getting access information through social networks and appsby Christiane Link
Twitter: Christianeemail: [email protected]
www.ortegalink.com
Who is Christiane Link?
•Journalist•The German Link, BBC, German
Press Agency•Disability Equality Trainer
•Geek•Accessibility passionate
Problem
Environment is not accessible
Problem 2
Lack of access information
• Wrong information• Missing details
• Unreliable information (for example over the phone)
Image: VRun / Pixelio.de
Solution
The network
Image: Gerd Altmann / Pixelio.de
Solution – The network
Personal network
Image: Rolf van Melis / Pixelio.de
Solution – The network
Photos
Solution – The network
Social Networks
Solution – The network
Social Networks - Twitter
Solution – The network
Social Networks - Twitter
Solution – The network
Google Streetview
Solution – The network
Business apps
Solution – The network
Business apps – McDonald’s
Solution – The network
Business apps – Regus
Solution – The network
Business apps – Starbucks
Solution – The network
Access info of venues
• Best source• Not very often available• Not all topics covered
Solution – The network
Special access apps – Wheelmap
•Founded by German charity Sozialhelden•Everybody can contribute accessible places•Web and iPhone app•30,000 places
Solution – The network
Location-based social network apps
Solution – The network
Location-based social network apps - Gowalla
Solution – The network
Location-based social network apps - Foursquare
Solution – The network
Location-based social network apps - Yelp
Solution – The network
Location-based social network apps - Qype
Solution – The network
Location-based social network apps - Qype
• September 2010: Qype started a campaign to add more access information to Qype places
• 80,000 places were tagged with “Barrierefrei” (German: accessible) before the campaign started• Campaign partner: Ford and “MyHandicap”
foundation• Weakness: Accessibility is not properly defined,
many wrongly tagged places• Within 3 weeks 8000 more places were added
Solution – The network
Members of social networks play a vital role in the access information gathering and verification process.
Solution – The network
When using Foursquare, Yelp & Co. have people with disabilities in
mind!
Solution – The network
What does it mean?
Solution – The network
Double-check the facts you’re providing.
Solution – The network
Don’t condense information too much.
Solution – The network
Take a photo of the entrance.
Solution – The network
Take a photo of the restaurant inside.
Solution – The network
Provide important information like disabled toilet, step-free entrance
etc.
This presentation will be available on Slideshare: www.slideshare.net/Handifem
THANK YOU!
Twitter: Christianewww.ortegalink.com