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This report is solely for the use of Zinnov Client and Zinnov Personnel. No Part of it may be quoted, circulated or reproduced for distribution outside
the client organization without prior written approval from Zinnov.
Zinnov Zones forIoT Technology Services
ZINNOV ZONES 2016 – INTERNET OF THINGS TECHNOLOGY SERVICES
This report is solely for the use of Zinnov Client and Zinnov Personnel. No Part of it may be quoted, circulated or reproduced for distribution outside
the client organization without prior written approval from Zinnov.
Zinnov Zones forIoT Technology Services
zinnov.com/zones
3Zinnov Proprietary Confidential
Defining Internet of Things
IoT Technology Market Landscape
IoT Technology Service Provider Landscape
Zinnov Zones Ratings
Agenda
4Zinnov Proprietary Confidential
ENHANCED CONNECTIVITY
ENHANCED COGNITION
ENHANCED INFORMATION
ENHANCED COLLABORATION
COGNITIVE SYSTEMS
SELF LEARNING
Internet of Things is defined by the shift from products with discrete functionality to a connected cognitive system
DISCRETE
PRODUCTSCONNECTED
SELF ACTING
Source: Zinnov Research & Analysis
5Zinnov Proprietary Confidential
IOT PLATFORMS
IoT Technology is a fusion of multiple technology layers from Hardware layer at the bottom to Applications layer on top (1/2)
IOT APPLICATIONS
NETWORKING LAYER
SENSORS AND EMBEDDED SW/HW LAYER
NETWORKING CONNECTIVITY PROTOCOL
PERSONALRETAILHEALTHCAREAUTOMOTIVEINDUSTRIAL
ENABLEMENT LAYER
ANALYTICS
STORAGE
MIDDLEWARE
Source: Zinnov Research & Analysis
IncumbentsS
EC
UR
ITY
6Zinnov Proprietary Confidential
IOT PLATFORMS
NETWORKING LAYER
NETWORKING CONNECTIVITY PROTOCOL
ENABLEMENT LAYER
ANALYTICS
STORAGE
MIDDLEWARE
IOT APPLICATIONS
SENSORS AND EMBEDDED SW/HW LAYER
PERSONALRETAILHEALTHCAREAUTOMOTIVEINDUSTRIAL
Source: Zinnov Research & Analysis
New Age CompaniesS
EC
UR
ITY
IoT Technology is a fusion of multiple technology layers from Hardware layer at the bottom to Applications layer on top (2/2)
7Zinnov Proprietary Confidential
Agenda
Defining Internet of Things
IoT Technology Market Landscape
IoT Technology Service Provider Landscape
Zinnov Zones Ratings
Market Size
Market Trends
8Zinnov Proprietary Confidential
The propel by the semiconductor industry for IoT Technology has resulted in significant changes in the consumer value chain
Innovation in the semiconductor industry is driving the IoT revolution
Low Cost, Shrinking Form Factor and Ultra Low Power chipsets have enabled IoT growth1
Business Models are changing with IoT technology
Companies are exploring newer business models for revenue streams through data collected from IoT technology
Hardware is being offered as-a-service through IoT implementation
Hardware-as-a-service (HaaS) is becoming a shield against the threat of hardware commoditization
Companies are forming consortiums to enable standardization
Interoperability and standardization challenges are being addressed through consortiums
2
3
4
9Zinnov Proprietary Confidential
Low Cost, Shrinking Form Factor and Ultra Low Power chipsets have enabled IoT growth
Semiconductor companies are
Developing their IoT capabilities
or acquiring them
Forming consortiums with peers
to accelerate IoT innovation
Standardising platforms for
IoT development
Innovation in the semiconductor industry is driving the IoT revolution1
Source: Zinnov Research & Analysis
0
0.2
0.4
0.6
0.8
1
1.2
1.4
2 0 0 4 2 0 0 6 2 0 0 8 2 0 1 0 2 0 1 2 2 0 1 4 2 0 1 6 2 0 1 8 2 0 2 0
Sen
sor
Pri
ce (
$)
Cost of embedded hardware has been decreasing
exponentially
The computing power per area of chip has been boosted
due to the advent of advance chip architectures like SoCData storage prices have been falling for disks, NAND
flash, tapes and even cloud services
0
0.05
0.1
0.15
0.2
0.25
Oct
-06
Ap
r-0
7
Oct
-07
Ap
r-0
8
Oct
-08
Ap
r-0
9
Oct
-09
Ap
r-1
0
Oct
-10
Ap
r-1
1
Oct
-11
Ap
r-1
2
Oct
-12
Ap
r-1
3
Oct
-13
AWS Microsoft
$/G
B
Tra
nsis
tors
/mm
2
1970 1980 1990 2000 2010 2020
102
103
104
105
106
107
108
1 2 3
Source: BI Intelligence Internet of Everything
10Zinnov Proprietary Confidential
Companies are exploring newer business models and revenue streams through data collected from IoT technology
Post IoT Integration
One-time upfront payment
Examples
Gemalto has launched IoT solution for real-time remote
monitoring of smart objects thus eliminating the middlemenAddressing end customers directlyDisintermediation
Fitbit to sell its data to German life insurer Generali who will
offer customized policies based on the dataSelling customer usage data to third partiesData-led Revenue
Smart Structures developed a system that embeds sensors in
structures during concrete pouring resulting in its real-time
health monitoring of the structures
Increased service and repair revenue through
constant product or customer monitoringMonitoring
Daimler’s Car2Go provides car-sharing services where cars are user-
accessed via an application irrespective of where the cars are parked
• Customized offering
• Product-as-a-service model
• Sharing economyServitization
Traditional Models
Business Models are changing with IoT technology2
Source: Zinnov Research & Analysis
11Zinnov Proprietary Confidential
Hardware-as-a-service (HaaS) is becoming a shield against the threat of hardware commoditization as the software layer is considered the real value-add
Hardware as a
Service
Reduced Capital Expense
Scalability
Better Troubleshooting & Maintenance
Better Security
HaaS enables converting large capital
expense into a more manageable operating
expenseHaaS helps to free up your cash flow and
provide more working capital
Proactive Service Model delivering a high
level of service integrity and operational
reliabilityThe equipment and service is included in the
SLA thereby avoiding purchase of new
hardware
Organizations can integrate any number of
new components depending on their needs
In case of unprecedented loss to business it
can be scaled-down as per requirement and
asset availability
Constant hardware and software update
of network securities
Easy upgrade to the latest hardware if
necessary for security reasons
Offers security sensors, smart locks,
thermostats, installation, servicing and
24/7 support for a monthly fee
Offers ‘train as a service’ where customer
is billed as-per-use through IoT data
Ride sharing like Citi bike charge
customers a monthly amount and monitor
usage through embedded sensors
Hardware is being offered as-a-service through IoT implementation3
Source: Zinnov Research & Analysis
12Zinnov Proprietary Confidential
Interoperability challenges owing to billions of connected devices and new IoT platforms everyday are being addressed through alliances and consortiums
One of the most widely used consortium under the industrial
internet spaceIndustrial Internet Consortium
Creates standards & certifications for devices involved in
enabling IoTOpen Interconnect Consortium
Manages the AllJoyn open source project which is used by LG
in commercial productsAllseen Alliance
Develops standards for interoperability among devices using
ZigBeeZigBee Alliance
Focuses on protocols & provides connectivity standardsThread
Develop architecture frameworks like threat model &
quadruple trust model IEEE P2413
Companies are forming alliances and consortiums to enable interoperability standardization4
Source: Zinnov Research & Analysis
13Zinnov Proprietary Confidential
Agenda
Defining Internet of Things
IoT Technology Market Landscape
IoT Technology Service Provider Landscape
Zinnov Zones Ratings
Market Size
Market Trends
14Zinnov Proprietary Confidential
Global spend on IoT Technology Products and Services by Corporates is ~USD 120 Bn and is expected to grow at 16% CAGR to reach USD 253 Bn by 2021
USD
54Billion
IoT Technology
Products
USD
66Billion
IoT Technology
Services
USD
253Billion
USD
120Billion
Total IoT Spend
2016
USD
110Billion
IoT Technology
Products
USD
143Billion
IoT Technology
Services
2016 2021e
Expected IoT Spend
2021
15.3%
16.7%
• Sensor, MEMS, Actuators,
Chipsets
• Connectivity Hardware including
gateways, data aggregators
• Network bandwidth
• Storage & Server Infrastructure
• IoT Platforms
• Advisory & Consulting
• Product Development
Engineering
• Managed Services
Source: Zinnov Research & Analysis
15Zinnov Proprietary Confidential
13.3
8.8
7.77.0
6.2
4.8 4.43.3
2.7 2.5 2.2 2.1
0.4 0.3 0.7
28.9
18.1
15.5 15.5
13.0
9.610.3
8.8
4.95.7
3.9
5.4
1.1 1.1 1.3
0
5
10
15
20
25
30
35
Industrial BFSI High tech Automotive Retail Telecom Energy Healthcare Transportationand Hospitality
Utilities Media andEntertainment
ConsumerPackaged
Goods
HomeAutomation
Wearables Others
Industrial, BFSI, Automotive and High Tech verticals are expected to drive the IoT growth contributing to ~55% of the spend in 2021
US
D B
illio
ns
Split of IoT Technology Services Spend by Verticals
CAGR 17% 15% 15% 17% 16% 15% 19% 22% 13% 18% 12% 21% 26% 26% 12%
Source: Zinnov Research & Analysis
2016
2021e
$66 Bn
$143 Bn
IoT Technology Services
Spend
16Zinnov Proprietary Confidential
North America
Europe
Asia
South AmericaMiddle East &
Africa Australia
16%
14% 20%
7%
5%
6%
26
0.7
18.6
0.14
0.6
2055.7 36.5 49
0.950.18
0.8
2016 2021e
At 20% CAGR, Asia is expected to grow at the highest rate contributing to ~35% of total spend by 2021
x x
IoT Spend in USD Bn
CAGR
Source: Zinnov Research & Analysis
Total IoT Technology
Services Spend in 2016
USD 66 Billion
Split of IoT Technology Services Spend by Geographies
17Zinnov Proprietary Confidential
IoT Technology Services Spend is expected to grow at 17% CAGR in the next five years to reach USD 143 Billion in 2021
2016
Service Provider
Addressed MarketService Provider
Addressable Market
66Bn USD
42Bn USD
2.8Bn USD
143Bn USD
107Bn USD
8.4Bn USD
2021e
6.7% of the
Addressable Market
8% of the
Addressable Market
17% 21% 23%
Source: Zinnov Research & Analysis
IoT Technology
Services Spend
64% of the Spend
75% of the Spend
18Zinnov Proprietary Confidential
Defining Internet of Things
IoT Technology Market Landscape
IoT Technology Service Provider Landscape
Zinnov Zones Ratings
Agenda
19Zinnov Proprietary Confidential
Asian IoT Technology Service Providers address ~47% of the total outsourced market in 2016
1.13 Bn
0.17 Bn
0.55 Bn
0.21 Bn
0.71 Bn
China
India
Eastern Europe
Western Europe
USA
IoT Technology Outsourcing HotspotsIoT Technology
Services Outsourcing
Addressed IoT Technology Services
Market through Outsourcing Partners
Billion
USD
0.03 BnOthers*
2.8
*Other Regions mainly include Argentina, Japan and Korea Source: Zinnov Research & Analysis
(in USD Bn)
20Zinnov Proprietary Confidential
0
50
100
150
200
250
300
350
400
0 20 40 60 80 100
Top 20 Service Providers contribute ~82% of the overall addressed market indicating a highly consolidated market
Top 20
82%Next 20
13%Remaining
5%
Revenue Distribution of IoT Technology Service Providers
Re
ve
nu
e O
f S
erv
ice
Pro
vid
ers
(i
n U
SD
Mn)
No. of Service Providers in decreasing order of revenuesSource: Zinnov Research & Analysis
21Zinnov Proprietary Confidential
IoT Technology Service Providers are bringing IoT focused changes in the way they operate and engage with customers
Source: Zinnov Research & Analysis
IoT specific partnership across the technology stack with niche companiesService Providers are partnering with platforms firms, start ups, VC funds, and universities with a focus on IoT
Newer IoT Technology specific engagement models:Service Providers are exploring their IoT offering through revenue sharing and outcome-based engagement models
Creation of IoT-specific platforms / solutions and Business UnitsService Providers are investing in IoT specific platforms, accelerators, frameworks, Ips, Delivery centres and COEs
Time & Material
Fixed price
Traditional ModelsOutcome-based
Risk-Reward
Usage-based pricing
New-Age Models
IoT
Integration
• Number of sensors installed
• Number of devices connected
• Amount of data stored / managed
• Optimization achieved, downtime reduced
Startup collaboration for disruptive tech:
• Engage and partner to explore
• Invest for niche solutions
• Acquire for brownfield opportunities
Connected Universe
PlatformMidas
UBIQweise
Service Providers are creating a separate Business
Unit for providing IoT Services to its customers
Building competency to win larger end-to-end dealsService Providers are expanding their IoT technology service spectrum coverage to win larger end-to-end deals
Deal Size: <$2Mn
Deal Proportion: 65%
Pure-play Engineering
Services companies
Deal Size: <$2-5Mn
Deal Proportion: 23%
End-to-End development
capabilities
Deal Size: >$5Mn
Deal Proportion: 12%
Large IT companies with
Managed Services forte
22Zinnov Proprietary Confidential
Defining Internet of Things
IoT Technology Market Landscape
IoT Technology Service Provider Landscape
Zinnov Zones Ratings
Agenda
Zinnov Proprietary Confidential 23
Zinnov Zones for IoT Technology Services has rated participants across 3 categoriesand their subsequent sub categories
Zinnov Zones - Internet of
Things Technology Services
IoT Advisory &
ConsultingIoT Managed Services
Connectivity & Networking
Engineering
Software Products & Platform
Engineering
Network Management
IoT Product Development
Engineering
IoT Sub Category Ratings
IoT Category Ratings
IoT Overall Ratings
Sensors & Devices Engineering
Decision SciencesEngineering Analytics
IoT Platform Management
Remote Monitoring & Infra
Management
Source: Zinnov Research & Analysis
Zinnov Proprietary Confidential 24
Expansive
Low
HighZinnov Zones – Leading Service Providers
Niche
Emerging Established
• Emerging companies with presence across
Multiple Verticals
• Focus on building competencies across multiple
verticals
• Niche Breadth and Depth of services across
multiple verticals
• Emerging companies in Niche Verticals
• Focus on building Niche Competencies across
focus verticals
• Niche breadth and depth of services across focus
verticals
• Market Leaders across Multiple Verticals
• Strong focus on Innovation, IP creation, and
Ecosystem Linkages across most verticals
• Excellent Breadth and Depth of services across
multiple verticals
• High Scalability across most verticals
• Market Leaders with presence in Niche Verticals
• Strong Competency in Focus Verticals
• Excellent Breadth and Depth of Services across
focus verticals
Capabilities & Innovation, Specialisation
Scale
, S
erv
ices D
ivers
ity,
Vert
ical D
ivers
ity
IoT Technology Services: Overall Ratings
Source: Zinnov Research & Analysis
Zinnov Proprietary Confidential 25
ExpansiveWipro
TCS
Tata Elxsi
Tech Mahindra
L&T Infotech
Genpact
Luxoft
HARMAN
Connected
Services
Low
HighZinnov Zones – Leading Service Providers
Scale
, S
erv
ices D
ivers
ity,
Vert
ical D
ivers
ity
Aricent
Infosys
Happiest Minds
Altran
L&T TS
HCL
VirtusaPolaris
EPAM
Persistent Systems
Ness Digital
Engineering Prodapt
Hughes
Systique
Innominds
Capabilities & Innovation, Specialisation
Cyient
GlobalLogic
GlobalEdge
eInfochips
Niche
Emerging Established
IoT Technology Services: Overall Ratings
Pratiti
Technologies
Accenture
Atos
Tieto
Cognizant
Capgemini
Partial Participation by Service Providers
Complete Participation by Service Providers
Source: Zinnov Research & Analysis
Zinnov Proprietary Confidential 26
Service providers are evaluated across pre-identified key performance parameters and subsequently classified under Zinnov zones
Human Capital
Human Capital is critical in analysis of company’s capability to deliver specific engineering needs. We considered overall headcount, distribution by experience level, positioning (onsite/offshore), domain expertise across verticals.
Capabilities
Capabilities of the organization is assessed to understand the overall ability of the vendor to deliver on the requirements of clients; it encompasses strengths and advantages across People strength, operational capability, business models employed, and expertise of the organization
Innovation
Focus on innovations, IP creation and disruptive solutions through organic or inorganic capability development; this ensures the service provider capability to provide upcoming faster and cheaper go to market IoT solutions according to the clients needs
Ecosystem Linkages
Strategic partnerships with upcoming digitally native start-ups, University connects to focus on developing digital talent and research activities tell a lot about the organization’s capability in harnessing the ecosystem in Internet of Things Service space. We have covered all aspects as listed with specific weights to each as appropriate
Infrastructure
Infrastructure investment demonstrates capability and commitment to growth. Also, geographic spread and expansions throws light on the ability to leverage geo specific advantages. Companies that have invested in Infrastructure like Digital Labs and CoEs have strong capabilities in providing IoT Technology Services
Service Maturity
Client relationships, Service Line technology and business depth, along with established solutions are indicators of maturity. We used these parameters to assess the service maturity of the partner, which will help customers differentiate long term players from others
Nurture Zone Breakout Zone Execution Zone Leadership Zone
The cumulative score of enterprises based on the parameters is used to classify the service providers in one of the Zinnov Zones below-
Source: Zinnov Research & Analysis
Zinnov Proprietary Confidential 27
Nurture Zone Breakout Zone Execution Zone Leadership Zone
Low
High
Scalability
Zinnov Zones – Leading Service Providers
IoT Competency
Scale
, S
erv
ices D
ivers
ity,
Vert
ical D
ivers
ity
The cumulative score of enterprises based on the parameters is used to classify the service
providers in Zinnov Zones
• Emerging entrants in the IoT
technology services space
• Presence in only a few
verticals: Focused growth
• Limited number of clients
• Niche capabilities across
focussed verticals
• Feeble IoT ecosystem
linkages
• Limited Thought Leadership,
Whitepapers, Frameworks
and IP
• Typically work in T&M model
• On the way into big league,
delivering IoT services
effectively
• Presence in limited verticals
• Innovation frameworks
resulting in tangible benefit to
customers
• Generic capabilities across
Consulting, Product
development and Managed
Services
• Typically work in T&M and
Fixed Price model
• Capable of performing
concept to Go-To-Market for
IoT Technology
• Presence in most verticals
• Reusable IPs and
frameworks built, and
benefits quantified
• Strong IoT ecosystem
linkages
• IoT specific labs and COEs
built
• Capable of working in all
models, including Risk
Reward and Revenue Share
• Competent to implement
End-to-End IoT technology
solutions
• Presence in almost all
verticals
• Formal innovation culture,
resulting from strong Thought
Leadership to create
frameworks and IP
• Core of the IoT ecosystems
• Established IoT labs and
COEs
• Capable of working in all
models, including Risk
Reward and Revenue Share
Source: Zinnov Research & Analysis
Human Capital, Capabilities, Innovation, Ecosystem Linkages, Infrastructure, Service Maturity
Zinnov Proprietary Confidential 28
Nurture Zone Breakout Zone Execution Zone Leadership Zone
Wipro
TCS
Tata Elxsi
Tech Mahindra
L&T Infotech
Genpact
Luxoft
HARMAN Connected
Services
Low
High
Scalability
Zinnov Zones – Leading Service Providers
Aricent
Infosys
Happiest Minds
Altran
L&T TS
HCL
VirtusaPolaris
EPAM
Persistent Systems
Ness Digital
EngineeringProdapt
Hughes
SystiqueInnominds
IoT Competency
GlobalLogic
Cyient
Scale
, S
erv
ices D
ivers
ity,
Vert
ical D
ivers
ity
IoT Technology Services: Advisory & Consulting
Pratiti Technologies
Accenture
Atos
Tieto
Cognizant
Capgemini
Partial Participation by Service Providers
Complete Participation by Service Providers
Source: Zinnov Research & Analysis
Human Capital, Capabilities, Innovation, Ecosystem Linkages, Infrastructure, Service Maturity
Zinnov Proprietary Confidential 29
IoT Technology Services: Product Development Engineering
Nurture Zone Breakout Zone Execution Zone Leadership ZoneHighZinnov Zones – Leading Service Providers
Infosys
Tata Elxsi
Tech Mahindra
Genpact
Luxoft
Altran
Aricent
Wipro
Happiest
Minds
HARMAN
Connected
Services
L&T TS
VirtusaPolarisEPAM
Persistent
Systems
Ness Digital Engineering
Prodapt
eInfochips
Innominds
GlobalEdge
GlobalLogic
Hughes
Systique
Cyient
Low
Scalability
IoT Competency
Scale
, S
erv
ices D
ivers
ity,
Vert
ical D
ivers
ity
Pratiti Technologies
TCS
HCL
Accenture Atos
Tieto
CognizantCapgemini
Source: Zinnov Research & Analysis
Partial Participation by Service Providers
Complete Participation by Service Providers
Human Capital, Capabilities, Innovation, Ecosystem Linkages, Infrastructure, Service Maturity
Zinnov Proprietary Confidential 30
IoT Technology Services: Managed Services
Nurture Zone Breakout Zone Execution Zone Leadership ZoneHighZinnov Zones – Leading Service Providers
Low
Scalability
Wipro
TCS
Tata Elxsi
Tech Mahindra
L&T Infotech
GenpactLuxoft
HARMAN Connected
Services
Aricent
Infosys
Happiest Minds
Altran
L&T TS
EPAM
Persistent Systems
Ness Digital
Engineering
Prodapt
eInfochips
Innominds
GlobalEdge
GlobalLogic
Cyient
HCL
VirtusaPolaris
IoT Competency
Scale
, S
erv
ices D
ivers
ity,
Vert
ical D
ivers
ity
Atos
Tieto
Cognizant
Accenture
Capgemini
Source: Zinnov Research & Analysis
Partial Participation by Service Providers
Complete Participation by Service Providers
Human Capital, Capabilities, Innovation, Ecosystem Linkages, Infrastructure, Service Maturity
Zinnov Proprietary Confidential 31
IoT Technology Services: Sensors & Devices Engineering
Nurture Zone Breakout Zone Execution Zone Leadership ZoneHighZinnov Zones – Leading Service Providers
Low
Scalability
Infosys
TCS
Tata Elxsi
Tech Mahindra
Luxoft
HARMAN Connected Services
Wipro
Happiest Minds
Altran
L&T TS
HCL
EPAM
Innominds
GlobalEdge
GlobalLogic
Hughes Systique
Cyient
eInfochips
PersistentSystems
Prodapt
IoT Competency
Scale
, S
erv
ices D
ivers
ity,
Vert
ical D
ivers
ity
Pratiti Technologies
Genpact
Accenture
Atos
Tieto
Cognizant
Capgemini
Source: Zinnov Research & Analysis
Partial Participation by Service Providers
Complete Participation by Service Providers
Aricent
Human Capital, Capabilities, Innovation, Ecosystem Linkages, Infrastructure, Service Maturity
Zinnov Proprietary Confidential 32
IoT Technology Services: Network Engineering & Management
Nurture Zone Breakout Zone Execution Zone Leadership ZoneHighZinnov Zones – Leading Service Providers
Low
Scalability
Infosys
TCS
Tata Elxsi
Tech Mahindra
HARMAN Connected Services
Aricent
Wipro
EPAM
L&T TS
Happiest Minds
Innominds
GlobalEdge
GlobalLogic
Hughes
Systique
Cyient
Altran
eInfochipsNess Digital
EngineeringProdapt
IoT Competency
Scale
, S
erv
ices D
ivers
ity,
Vert
ical D
ivers
ity
Pratiti Technologies
Genpact
HCL
AtosTieto
Cognizant
Accenture
Capgemini
Source: Zinnov Research & Analysis
Partial Participation by Service Providers
Complete Participation by Service Providers
Human Capital, Capabilities, Innovation, Ecosystem Linkages, Infrastructure, Service Maturity
Zinnov Proprietary Confidential 33
IoT Technology Services: Software Platform Engineering and Management
Nurture Zone Breakout Zone Execution Zone Leadership ZoneHighZinnov Zones – Leading Service Providers
Low
Scalability
Tech Mahindra
L&T Infotech
Luxoft Happiest Minds
EPAMPersistent Systems
Ness Digital
Engineering
Innominds
L&T TS
Genpact
Prodapt
GlobalLogic
HARMAN
Connected
Services
Infosys
TCS
HCL
Cyient
Altran
Aricent
eInfochips
Hughes
Systique
Tata Elxsi
GlobalEdge
IoT Competency
Scale
, S
erv
ices D
ivers
ity,
Vert
ical D
ivers
ity
Pratiti Technologies
Wipro
Atos
Tieto
Cognizant
Capgemini
Accenture
Source: Zinnov Research & Analysis
Partial Participation by Service Providers
Complete Participation by Service Providers
Human Capital, Capabilities, Innovation, Ecosystem Linkages, Infrastructure, Service Maturity
Zinnov Proprietary Confidential 34
IoT Technology Services: Engineering Analytics & Decision Sciences
`
Nurture Zone Breakout Zone Execution Zone Leadership ZoneHighZinnov Zones – Leading Service Providers
Low
Scalability
TCS
Tech Mahindra
L&T Infotech
Genpact
Luxoft
Wipro
HCL
EPAMPersistent Systems
Ness Digital
Engineering
Innominds
GlobalLogic
Cyient
Aricent
eInfochips
GlobalEdge
HARMAN
Connected
Services
Infosys
L&T TS
Prodapt
Happiest Minds
Altran
Hughes
Systique
IoT Competency
Scale
, S
erv
ices D
ivers
ity,
Vert
ical D
ivers
ity
Atos
Tieto
Cognizant
Accenture
Capgemini
Source: Zinnov Research & Analysis
Partial Participation by Service Providers
Complete Participation by Service Providers
Human Capital, Capabilities, Innovation, Ecosystem Linkages, Infrastructure, Service Maturity
35Zinnov Proprietary Confidential
Disclaimer
In the context of Zinnov Zones for IoT Technology Services, we reached out to a limited set of service providers that could be potential leaders in
this space. Our set of inclusion criteria enables us to shortlist, effectively based on which service providers are invited to participate. While we
normally see significant interest in participation, sometimes a service provider may request to be excluded from the Zinnov Zones activity if the
timing of the research or circumstances within the service provider organization makes participation difficult. If a service provider declines to
participate at the beginning of a Zinnov Zones process, it is important to know the following policies:
Some non-participating service providers are still included in our evaluationo As we invite only leading service providers and emerging players to participate in the Zinnov Zones, if a service provider decides not to
participate, we have still included them in the final report if we think it is necessary
o Our reasoning is that a Zinnov Zones without a leading service provider would project an partial picture of the market and make it less
pertinent for our clients
The Zinnov Zones report clearly differentiates service providers that did not undergo the same rigorous evaluation
as its peerso While our analysts have evaluated the service providers that declined to participate, the service provider’s place in the rating is denoted
by a differentiating symbol indicating non-participation in the research process
o Their assessment is based on different inputs than those used for evaluating its peers
We have reached out to the non-participating vendors to schedule a detailed briefingo In an effort to ensure accuracy while circumventing the rigorous evaluation, we have tried to gain as much information from non-
participating vendors on a briefing call as possible
o If we could not arrange such briefings, we have conducted our research through secondary means
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