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Zumtobel Lightweb:Challenges and Highlights
of a Wiki Based Intranet
Judith SchmalzConsultant
Communardo Software
Rainer WarmdtHead of Intranet ITZumtobel AG
3 Burj Kahlifa, Dubai, United Arab Emirates
3
4 Hungerburgbahn, Innsbruck, Austria
4
5 Stadion Galatasaray, Istanbul, Turkey
5
6 Aqueduct Arcueil-Cachan, France (Foto: Xavier Boymond)
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Mission Lightweb
7
Enable networking between brands & sites
Implement an user-centric Intranet
(Re-)Gain user acceptancewith a 2.0 wiki approach
4 Challenges
Complexity of Brands & Sites
8
The Risk of Information Overkill
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The Tool Competition
10
Intranet History - from 1.0 to 2.0
11
© Barbara Eckholdt / pixelio.de
250 spaces
2500 user
6000 views
Lightweb - Facts & Figures
• Confluence 3.2 with few selected Plug-Ins
• Statistics
• Rollout
1212
Proof
of c
once
ptG
o-liv
e
A Wiki Based Intranet 2.0
13
The Lightweb Highlights
• Publishing approach for target groups
• Rich user profiles
• Integration with Sharepoint and other applications
• Rollout strategy
14
The Lightweb Highlights
• Publishing approach for target groups
• Extension of content categories • Personalized dashboard
• Rich user profiles
• Integration with Sharepoint and other applications
• Rollout strategy15
Spaces & Structure
16
Publishing for Target Groups
Spaces
Dashboardall employees
brand „Tridonic“brand „Zumtobel“
site „Dornbirn“site „Lemgo“
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Publishing for Target Groups
Spaces
Dashboard
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Todo: Example
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Personalized Dashboards
Dornbirn
Tridonic
20
b
The Lightweb Highlights
• Publishing approach for target groups
• Rich user profiles
• Integration with Sharepoint and other applications
• Rollout Strategy
21
Rich User Profiles
• Extension of user profiles with aditional fields, e.g. brand
• Syncronization with Active Directory
• Search in all user profile fields
Build-Up „yellow pages“
22
2323
The Lightweb Highlights
• Publishing approach for target groups
• Rich user profiles
• Integration with Sharepoint and other applications
• Working with Documents• Search• Single Sign On
• Rollout strategy24
Intranet Portal Landscape
25
Single Sign OnSearch
MultimediaIssue Management
eLearningWorkflows, Documents
Applications
Collaboration
25
The SharePoint Question
•Differentiate:
• Documents for “working processes” SharePoint
• Documents for “knowledge sharing” Lightweb
•Integrate:
• Overall Search
• Single sign on
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Stick to the strength of both systems.
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The Lightweb Highlights
• Publishing approach for target groups
• Rich user profiles
• Integration with Sharepoint and other applications
• Rollout strategy28
Success Factors
• Prepare your users for new working models.
• Ensure management support from the beginning.
• Start a proof of concept with a small, non IT target group.
• Promote the Wiki based Intranet approach continuously.
• Provide trainings on different formats on a regular base.
• Ensure best application management on your platforms & flexible support service to the business users.
29
Outlook
• Brand specific layer for dashboard, layout, search
• Enterprise Search
• Update Confluence
30
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Rainer Warmdt, [email protected]/profile/Rainer_Warmdtskype: rainer.warmdt
Judith Schmalz, [email protected]
www.xing.com/profile/Judith_Schmalzskype: judithschmalz
Contact