7 Secrets to make your Hotels feel like Home

Services & attendants

The first & foremost thing is to provide the required services in a

timely manner so that the customers won't feel disregarded.

All the attendants should be properly trained to how to treat

the customers and how to behave in a polite manner.

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Use of Technology Use of technology is very important for a hotel, more technology translate to less human error and less of dependence on human resource. Technology removes

the chance of error of omission. Todays traveler wants a very experiential tour and hotel stay, the generation of self help are more and more into instant gratification. Thus technology plays a

important role in the same.

2

Well designed rooms

The rooms should be designed & decorated in such a fashion that it will just look like the place we have

been living since. The rooms should be spacious enough & cup-boards or closets should have been

provided to keep the daily use stuffs.

3

Properly working appliances & Gadgets.

The electronic appliance provided with the room like television, refrigerator, air

conditioner, ceiling/table fans, light bulbs should be in properly working condition. They should be checked &

replaced time to time in order to avoid providing discomfort to the customers.

4

Food.Another important thing to be

considered is the fooding as food should be one of the major

attraction of your hotel which makes most of the customers to prefer your place than others. Proper & different varieties of

foods should be provided along with the time of the day.

5

Cleanliness & FreshnessSometimes cleanliness becomes the major difference between the home and houses which should be strictly

eliminated in order to provide a healthy atmosphere. The rooms as well as the bathrooms should be

sanitized properly everyday. A uniform fragrance should be speeded with the help of room-fresheners to

get rid of bad smell and insects.

6

Feedback

Last but not the least thing is to collect the feedbacks. Feedbacks are

the reflection of your efforts. You need to continuously seek for the feedback so that the customers

would feel considered & important. In addition to that you need to work on the problems faced by the people staying at your place time to time.

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