Getter KoobasGloria Simona Pahk

The aim of the task is to compare three different tourism enterprises.

Airports are very important gateways to cities.

Named after Lennart Meri

Airport information service Food and beverages Shops Business lounge Clothes storage Luggage storage, luggage wrapping VIP-service and events Currency exchange, ATM, post office Car rental

Meet & Greet (airport procedures with help of staff)

From Passenger to Passenger Library WiFi, Skype video VisitEstonia gate Carbon Policy Automatic border control

World’s most awarded “Best Airport”

The 6th busiest international airport

(A flight takes off / lands once every 100 sec)

One of Singapore's best places for shopping and dining

Convenience stores (many are opened 24 h )

Medical services Baby care room Free Singapore tour Passenger meeting services Prayer room Postal and telecommunications

Shower, fitness & SPA services Swimming pool and jaccuzi Nature trail gardens Two separate 24-hour napping areas

“It is like tourist destination itself”

Third world airport Buddha Air, Yeti Airlines DomesticKathmandu 100 – 150 € No flight statistics (rating, delay index) Phone? No air condition, no trolleys (comments)

http://www.youtube.com/watch?v=8kyPTWfX5Nc

VIP Room – security officers pull a curtain and ask you to step into a dressing room where they check you by hand

Serving passengers Offering services Tallinn Airport and Changi International

Airport try to develop even more

Estonia (Tallinn AP)

Singapore (Changi Int. AP)

Nepal (Bhadrapur AP)

Graduated developing economy , developed country

Graduated developing economy, developed country

Developing country

Europe Asia, island country, city-state

Asia

Innovative International financial centre

Primitive, growing fast

Tallinn Airport – in our hearts, home airport

Changi International Airport – exclusive, interesting, would like to visit

Bhadrapur Airport – something our minds could not have imagined earlier