Edenred IPSOS BarometerWell-being at work and employee motivation in Europe

2012 edition

1

• Online survey undertaken from 1 to 17 February 2012

• Representative samples of employees in Europe (18 years and older, excluding craftsmen, merchants, freelancers and farmers)

• 4,000 employees from France and 300 from each of the following 5 countries: Spain, Italy, Belgium, Germany, UK

• Results adjusted to ensure the statistical representativeness of the samples

Note:

– for France, a larger sample and a longer background and questionnaire than for other European countries more detailed results

– when the sum of the percentages does not equal 100%, it corresponds to 'don't know / no response'

A barometer undertaken when the morale of European consumers is on the decline

Confidence levels still clearly negative, except in Germany

Confidence indicator - Source Eurostat

Election of N. Sarkozy

Lehman bankruptcy

Debt crisis

Election of J. Cameron

GermanySpainFranceItalyUKBelgium

Edenred/IPSOS Barometer

Unemployment rates in the main European countries

4,9

5,5

7,2

7,5

7,8

8,4

8,9

9,9

9,9

22,9

Netherlands

Germany

Belgium

Sweden

Denmark

UK

Italy

EU-27

France

Spain

Source: Eurostat (Dec. 2011)

In (%)

Stable levels of satisfaction with work situations compared to 2008– except in Germany (up) and Italy (down)

Are you satisfied with your work situation in general? (%)

FR SPBE ITDE UK

"Quality of life at work":Northern Europe higher than average vs. Southern Europe

If you had to rate your "quality of life at work" on a scale from 1 to 10, what score would you choose?

FR SPBE ITDE UK

10

21

16

17

10

4

43

49

52

48

46

42

29

18

20

21

33

38

14

6

9

10

8

14

France

Germany

UK

Belgium

Spain

Italy

12

32

27

27

12

10

44

48

46

47

49

49

28

13

17

20

31

30

13

5

6

4

6

10

France

Germany

UK

Belgium

Spain

Italy

Definitely Mostly Mostly notNot at all Don't know

You feel confident about the future of your company/administration

French, Spanish and Italian employees are the most concerned about the future

22

You feel confident about your professional future in your

company/administration

"Work" is viewed extremely differently between countries cultural effect + impact of economic situations

FR SPBE ITDE UK

Today, would you say that your job is mostly… (%)

Staying employed, the no. 1 concern of Southern European countries

Today, what is your primary professional concern? (only one possible answer, in %)

FR SPBE ITDE UK

Purchasing power8

Are you satisfied with your purchasing power? (%)

Purchasing power, a major expectation – especially in Spain, France and Italy

8

Managers "under pressure"

9 12 1322 25

187

16 136

13 8

57

7159

5843

4050

6260

5957

56

33

1624

2031

42 41

2226

3229 35

12' 12' 12' 12' 12' 12' 12' 12' 12' 12' 12' 12'

Decreasing

Stable

Increasing

Your motivation at work (%)

Loss of motivation, a feeling that affects a non-negligible percentage of European managers

managers non-managers

Fr SpBe ItDe UK FrFr SpBe ItDe UK

+2 -16 = -10 = +11vs. ‘08 +2 -8 -4 -7 -1 +6

"Time devoted to work", a major concern generally on the rise for European managers

Today, what is your primary professional concern? (only one possible answer, in %)

Fr SpBe ItDe UK Frmanagers non-managers

Fr SpBe ItDe UK

+9 +16 = +5 +6 -2vs. ‘08 +1 -6 +1 = -6 +6

Employment and professional growth

The issue of "access to employment" is a concern for the youngest and oldest populations

France, Belgium, Spain and Italy at the bottom of the list in Europe

70,5

57,7

57,6

57,1

53,7

46,3

43,6

39,7

37,3

36,6

Sweden

Germany

Denmark

UK

Netherlands

EU-27

Spain

France

Belgium

Italy

15 to 24 years 55 to 64 years

(Source: Eurostat)

63

58,1

47,6

46,2

38,7

34

30,3

25,2

24,9

20,5

Netherlands

Denmark

UK

Germany

Sweden

EU-27

France

Belgium

Spain

Italy

85

84,7

83,2

81,7

81,5

80

79,8

77,6

69,6

71,1

Sweden

Netherlands

Denmark

France

Germany

Belgium

UK

EU-27

Spain

Italy

25 to 54 years

The issue of "employability" is a concern from the age of 35/40 years

<30

30-40

> 40

If you lost your job, do you think it would be easy to...

FR

DE

BE

UK

SP

IT

FR

DE

BE

UK

SP

IT

FR

DE

BE

UK

SP

IT

The issue of the public sector

Employees relatively confident about their employer's future and their own future– except in France

Are you confident about…

(civil service)

State Civil

Service

Public companies

Private companies

(in France, state and hospital civil service agents are particularly pessimistic)

Territorial Civil

Service

Hospital Civil

Service

More positive attitudes towards work, more "pleasure at work"

Only civil serviceTotal

For you, work is …