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Nathalie GIL - MBA2A Course Instructor: E. Craig

Final Exam case study - Alpharooms

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Page 1: Final Exam case study - Alpharooms

Nathalie GIL - MBA2A Course Instructor: E. Craig

Page 2: Final Exam case study - Alpharooms
Page 3: Final Exam case study - Alpharooms

DIGITAL UNIVERSE MAP

TWITTER

FACEBOOK

GOOGLE+

Page 4: Final Exam case study - Alpharooms

BLOG

YOUTUBE

Page 5: Final Exam case study - Alpharooms

DIGITAL TOUCHPOINTS MAP

Page 6: Final Exam case study - Alpharooms

BUSINESS OBJECTIVES DEVELOP A MULTI-SCREEN STRATEGY

IMPLEMENTATION OF THE NEW RWD SITE Making a positive ROI in week one Dropping the average time on site Build new features for users and implement

them more rapidly

Page 7: Final Exam case study - Alpharooms

DEVELOP A MULTI-SCREEN SITE

Page 8: Final Exam case study - Alpharooms

THE NEW SITEusing

RESPONSIBLE WEB DESIGN

Alpharooms’ Goals:

Double its overall conversion rate Increase mobile conversion rate fourfold Reduce mobile bounce rate 35% Cut the time required for customers to price their itineraries by half

Page 9: Final Exam case study - Alpharooms

FIGURES

Customers’ Feedback

Customers’ Opinion about the Services

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ACCREDITATION & AWARDS

Page 11: Final Exam case study - Alpharooms

HOW TO APPLY THIS DIGITAL STRATEGY TO AN INDEPENDENT HOTEL?

Ensuring that the hotel is best primed to be found in search engines like Google, Yahoo and Bing, using the SEO strategy

Guaranteeing that content management systems are intuitively designed to allow users to add and remove text, images and promotions with ease.

Creating a website designed to easily integrate with most major industry booking engines, including iHotelier, SynXis and OPERA.

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SOURCEhttps://www.alpharooms.com/