RE-INTRODUCTION JOB TRACKERInternet Marketing Team

16th August 2012

Walk-through new Website

Introduction to Job Tracker• Accommodation• Dining• Meetings & Events• Promotions

OVERVIEW OF TODAY‘S SESSION

URL: http://jobtracker.crmxs.com/login

Login: Login access will be by Individual User Login ID and Password only.This will be for Property, Partner Marketing & main Corporate

Login ID and PW will be issued by the Internet Marketing team, after the session

LOGIN SCREEN

Overview: The Main Landing page allows the user to perform a number of functions critical to the maintenance of the website.

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1. Create a new job for submission.2. Overview of all jobs submitted: http://jobtracker.crmxs.com/job/list - The default status will be

“Open”3. Function currently disabled, will allow to manage your own profile (change pw, etc)4. This function allows the user to view all jobs by status by switching tabs. Jobs marked “Open” can

be re-edited for submission. Jobs marked “Completed” can be re-opened and edited; the status will be changed to “Open” again.

OVERVIEW PAGE

Submit a Job:[Accommodations]

The Main Landing page allows the user to perform a number of functions critical to the maintenance of the website.

• The “Submit a Job” function allows the user to see all section modules available

• In the sample on the left, the “Accommodation” section module is shown with Room and Suite as primary sub-sections of this module.

• Using the [+] or [-] tool, the user will be able to expand or contract the sub-section to view/hide the individual pages created.

• “Add” is a feature that allows for new pages to be created across the various section modules. T[Note:] this only applies to sections of the website where new pages can be created. For example, “Accommodation Overview” cannot have an additional page added.

SUBMIT A JOB: CREATION OF NEW PAGE - ACCOMMODATION

Submit a Job: Create a new page [Accommodations]

Each new page creation is customized according to an Ektron template form

• Content for a new room can be directly added into the individual fields• Allows adding multiple images for one room, ie room image and bathroom • Character-Length restrictions are included for each field • Field with * (asterix) mandatory

CREATION OF NEW PAGE - ACCOMMODATION

Submit a Job: Create a new page [Accommodations - cont’d]

Each new page creation is customized according to an Ektron template form

1. Option of adding several images for one room type. Click in order to add more2. Used for “Compare All function”, please note:

Room size: to be added in square metres , ie “35m2”Bed type: “King, or twin beds” “King or queen”Room View: “City View”, “View over Bosphorus”, “Garden View”, etc.

3. In case room cannot be booked online “not bookable online”, ie. “Kids Room”. Note: an additional note with booking instructions needs to be added.

4. Key Features function are stated below each room. Each feature is added as a single entry. To add each additional feature, use the button. Max 10 features allowed. Note: Common amenities are the same across all rooms – use the note field for now to amend

Click “Submit” to save the job request.

Default status is set to “OPEN”

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CREATION OF NEW PAGE (CONT) - ACCOMMODATION

More than one image for one room type

EXAMPLE - FROM FRONT END

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Key features

EXAMPLE - FROM FRONT END

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Note: Make sure the promotion is set up in the CRS and you have been given the correct rate code, which is to be entered, in order for the promotion to be bookable.

Submit a Job: Create a new page [Promotions]

Each new page creation is customized according to an Ektron template form

CREATION OF NEW PAGE - PROMOTION

Submit a Job: Create a new page [Promotions]

Each new page creation is customized according to an Ektron template form

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CREATION OF NEW PAGE – PROMOTION (CONT)

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Note: Fields marked with an asterix (*) are mandatory

1. Name on top of page (see next slide)2. Name appearing on summary page

in package section (thumbnails)3. If ticked “Available All Year round”

will be displayed, instead of date (see next slide)

4. Please state correct property name, ie Swissotel Sydney – without “ô” (SEO implications)

5. Add main content here. Note character count.

EXAMPLE – FRONT END

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Page Title

Submit a Job: Create a new page [Promotions – cont’d]

Each new page creation is customized according to an Ektron

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CREATION OF NEW PAGE – PROMOTION (CONT)

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1. Offer Includes: listed as bullet points – max 10 items

2. Terms & Conditions: fields are expandable according to the needs of the specific promotion, 10 items max

3. Additional notes to guests possible4. If promotion is Bookable Online, tick this

box [or] include a message if not bookable on how guests can book

5. Publish Date defines by when the promotion shall be liveNote: it takes approx 3 working days

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EXAMPLE – FRONT END

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Max. 10 items, each

• Editing the Overview page: Click on “Dining”

• Editing Existing outlets: once tool fully functional click on respective outlet and insert new text to be amended. If function not yet enabled, add content via “add new outlets” and add a note to Admin at bottom

Submit a Job: Create a new page [Dining]

Each new page creation is customized according to an Ektron template form

CREATION OF NEW PAGE - DINING

1. Not to be amended 2. Page Content is the main portion of this

page to populate Dining Overview3. [Not yet enabled] Allows you to add an

additonal section below the Dining Overview page’s outlets (see next slide)

Submit a Job: Create a new page [Dining – cont’d: 1 of 4]

Each new page creation is customized according to an Ektron template form

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CREATION OF NEW PAGE – DINING OVERVIEW

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1. Submit your menus. Make sure the layout adheres to our brand guidelines in terms of layout

Submit a Job: Create a new page [Dining – cont’d: 2 of 4]

Each new page creation is customized according to an Ektron template form

CREATION OF NEW PAGE - DINING

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Submit a Job: Create a new page [Dining – cont’d: 3 of 4]

Each new page creation is customized according to an Ektron template form

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CREATION OF NEW PAGE - DINING

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1. The General Info and Operating Hours description areas are expandable to carry several lines of information. (up to 6 lines of information each)

2. If you have special events happening at an outlet, ie Wine Degustations, Truffle Week, etc, please do list them here!

3. If fields are left blank, these will not be updated in the Ektron system.

EXAMPLE – DINING DETAIL PAGE

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• Clicking on an “OPEN” job allows the user to edit the job without changing the job number.

If an existing page requires, editing, it is possible to edit directly from within a section module by clicking on the page title. The page will be marked as “OPEN” again and will carry a new Job number.

Editing a Job: Update a submitted job or re-submit a “completed” job for re-editing

Each new page creation is customized according to an Ektron template form

UPDATE EXISTING JOB / RE-SUBMIT „COMPLETED“ JOB