Upload
john-hughes
View
115
Download
3
Embed Size (px)
DESCRIPTION
Citation preview
Charter Services
Provided by
Pentastar Aviation
Oakland County International Airport
7310 Highland Road, Waterford, MI 48327
248.666.3630, 248.666.9657 fax
www.pentastaraviation.com
PENTASTAR AVIATION OVERVIEW
The Pentastar Aviation Philosophy
At Pentastar Aviation, we are dedicated to
maintaining total customer safety, security and
comfort. To that end, we have established the
best practices in our field, ensuring our
company operates well above industry
standards.
Since 2001, Pentastar Aviation has been under
the leadership of Edsel B. Ford II. As the great-
grandson of Henry Ford and namesake and
grandson of Edsel B. Ford, both legendary
aviation pioneers, Ford brings a history and
tradition to our helm that reinforces what the
company has always stood for.
“We look forward to upholding the tradition
of aviation excellence. Our team is committed
to working together to exceed the
expectations of our customers. Your
satisfaction is our success.”
-Edsel B. Ford II
Our comprehensive aviation services include:
One of the most experienced management
teams in the world
Maintenance services intended to minimize
downtime aircraft and an innovative
avionics department
24 / 7 flight operations and charter services
to include FAA licensed dispatchers
24 / 7 FBO services operating from a
modern multi-million dollar facility
designed to improve every aspect of the
customer experience
Second FBO service location at the Van
Nuys Airport
Award-winning culinary creations from our
in-house caterer Fivestar Gourmet
Unmatched aircraft sales & acquisitions
assistance
A Brief History
1964 - Chrysler Air Transportation
originated at Willow Run Airport in
Ypsilanti, Michigan as Chrysler’s corporate
flight department
1980 - Chrysler Air Transportation was
renamed Pentastar Aviation
1990 – Operations moved to Oakland
County International Airport
1995 - Pentastar Aviation opened its new
103,000 square foot maintenance facility
for public business
1999 - Pentastar Aviation became
DaimlerChrysler Aviation (DCA) and
created Pentastar Aviation Charter, Inc.
(PACI)
2000 – A 48,000 square foot hanger was
added and a state-of-the-art 11,000 square
foot passenger terminal with its own
commercial jet way, including on-site U.S.
Customs, Immigration and Agriculture
2001 - Edsel B. Ford II purchased DCA
and reinstated the Pentastar Aviation name.
He currently presides as Owner &
Chairman
2006 - Pentastar Aviation opens second
FBO in Van Nuys, CA
2009 – PACI gained FAA approval for
Direct Air Carrier Services for fixed and
rotary-wing Air Ambulance operations.
2010 – Pentastar Aviation and PACI
became “IS-BAO registered” Operator
(parts 91 & 135)
2011 – PACI gained FAA approval for
Direct Air Carrier Services for Public
Charter Operations (14 CFR Part 380),
utilizing 30 passenger aircraft
PENTASTAR AVIATION KEY EXECUTIVES
Pentastar Aviation’s executive management team has decades of experience in business aviation. Our team
combines their expertise with a passion for excellent customer service to find creative, cost-effective solutions
for all of our customers’ needs. From quality service to leadership you can depend on, your satisfaction is our
success.
Edsel B. Ford II – Chairman & Owner
Mr. Ford is the sole owner of Pentastar Aviation. He is the great-grandson of Henry Ford, founder of Ford Motor
Company, and continues his family’s aviation legacy through his passion for aviation and leadership of
Pentastar. Mr. Ford began his career at Ford Motor Company in January 1974. He was named President and
Chief Operating Officer of Ford Motor Credit Company in May 1991 and elected an officer of the Ford Motor
Company in 1993. In 1988, Mr. Ford was elected to the Board of Directors of Ford Motor Company and, as a
consultant; he is active in company affairs and corporate dealer relations.
Gregory J. Schmidt – Senior Vice President & Chief Financial Officer
Mr. Schmidt is responsible for the financial affairs of Pentastar, as well as the legal, risk management,
information systems, purchasing, and contract management functions. Prior to joining Pentastar, Mr. Schmidt
held numerous leadership roles with Pulte Homes, Inc. including Division President and most recently as a
member of the Corporate Asset Management Committee. In this position, he managed capital investment
decisions in excess of $2 billion in eight states.
Lance Fera—Senior Vice President, Business Development Mr. Fera has more than 30 years of business aviation experience, including 22 years at Honeywell
Aerospace in avionics system sales, marketing and program management leadership roles and nearly ten years at
TAG Aviation in executive management positions such as vice president/general manager & senior vice
president. At Pentastar, Mr. Fera is responsible for the oversight of all sales and marketing activities as well as
generating new business. He has served on multiple industry boards including a stint on the Board of Directors
for the Westchester County Airport Association.
Michael L. Baker – Vice President of Safety & Compliance Mr. Baker began his career with Pentastar in 1982 as a licensed A&P Mechanic. He has held a multitude of
positions of increasing responsibility including FAA/EASA Accountable Manager for Pentastar’s Repair Station
Operations and the Managing Director of Maintenance for Pentastar Aviation Charter, Inc.
Danny Clifton – Vice President Flight Operations
Mr. Clifton was commissioned as a 2nd
Lieutenant in the United Stated Air Force and served in the USAF for
more than 24 years, flying T-38s and A-10s. He has an additional two years of experience as a line pilot and
three years as a chief pilot for Airborne Express, where he flew the DC-8 and DC-9. Mr. Clifton also served as
Vice President and Director of Operations for the flight operations departments at Kitty Hawk Aircargo in
Dallas, TX for more than three years and USA Jet Airlines at Willow Run, MI for more than two years. In his
current role, Mr. Clifton oversees all flight operations activity at Pentastar, including the Operations Control
Center (operating 24/7 and the University of Michigan Health System Survival Flight air medical operation.)
Frank Publiski – Vice President Maintenance
Mr. Publiski began his aviation career in 1982 as a licensed A&P Mechanic. He joined Pentastar in 1986 and has
held the positions of Flight Mechanic, Lead Aircraft Mechanic, Aircraft Maintenance Supervisor and
Maintenance Manager until accepting his current position in 2011. Frank’s experience with Gulfstream aircraft
spans his entire career at Pentastar. In his current position, Mr. Publiski serves as the Accountable Manager of
the Pentastar Aviation, LLC Repair Station and also as the Managing Director of Maintenance for Pentastar
Aviation Charter, Inc.
PENTASTAR AVIATION SERVICES
Aircraft Management
Our comprehensive aircraft management
capabilities ensure that every detail is taken care
of. We manage all aspects of your aircraft’s
operation so you can concentrate on what’s
important to you—your business. And to help
you offset your ownership costs, we can offer
your aircraft for charter through Pentastar
Aviation Charter, Inc. (PACI).
Pentastar Aviation Charter, Inc.
Our one-stop charter services offer round-the-
clock availability to help you arrange travel
plans. All trips are flight-followed by trained
Pentastar Aviation personnel and offer a
dedicated account and trip coordinator for each
customer. Our ever-expanding fleet consists of
a variety of luxurious and well-appointed
aircraft.
Aircraft Service Center
With over 75 certified maintenance and
avionics personnel on staff who have an
average of 15 years experience, Pentastar
Aviation has incomparable maintenance
capabilities. We also provide the best in
customer service and communications through
our dedicated project managers.
Our avionics capabilities are industry-leading.
We hold numerous STCs and patents for
avionics modifications and installations.
FBO Services
Pentastar Aviation’s award-winning, full-
service FBOs operate 24/7 at two locations -
Oakland County International Airport and
Van Nuys Airport. Offerings include modern
passenger and pilot lounges, concierge
services, executive catering, cabin supplies,
equipment restocking services, and aircraft
detailing. We continue to be recognized by
industry professionals for our outstanding
customer service and have ranked in the top
five FBOs in Aviation International News
and Professional Pilot Magazine for the past
several years.
Aviation Advisors
Pentastar Aviation has the unique capability
to assist our customers not only with the
actual buying or selling of their aircraft, but
to fully evaluate equipment needs, aircraft
utilization, mission profile, and financial and
tax implications.
Fivestar Gourmet
Fivestar Gourmet leads the industry in
aviation catering by consistently advancing
the expectations of what aircraft dining can
be. Pentastar Aviation has also spent several
years in the research and development of
food safety and security products and have
established standards and related products as
part of our Thermastar Food Safety &
Security Program.
PENTASTAR AVIATION SAFETY INITIATIVES
Safety Culture
At Pentastar Aviation, every aspect of our operations revolves around our steadfast commitment to safety. Our industry-leading safety
programs consistently exceed established industry standards to provide customers with an aviation experience that is always safe and
secure. Our management team is led by aviation veterans with decades of experience meeting the rigorous safety standards utilized by the
major airlines. The importance they have placed on safety standards and processes is reflected in the culture of safety that has become a
way of life for every member of the Pentastar team.
Our dedicated staff, all with extensive domestic and international aircraft operations credentials, supports Pentastar Aviation’s “excellence
in customer service” philosophy by insisting that your experience as a managed aircraft client be virtually effortless. And with our
extensive domestic and international flight routing capabilities, Pentastar Aviation’s flight operations lead the industry.
Safety Management System
The business aviation Safety Management System (SMS) is a quality management approach to controlling flight-related risks. It also
supports a sound safety culture for healthy aviation organizations. Quality aviation SMS programs form the core of company safety
efforts. Aviation SMS programs provide management with accessible tools for monitoring safety-related processes. Pentastar Aviation
Charter, Inc. has developed its own Safety Management System, which incorporates operational risk assessment and hazard mitigation
with internal evaluation and quality assurance concepts resulting in much more proactive and structured management of safety and
continuous improvement of operational processes.
International Standard for Business Aircraft Operations
The International Standard for Business Aircraft Operations (IS-BAO) was formally introduced by the International Business Aviation
Council (IBAC) and made available to the business aviation community at the European Business Aviation Conference and Exhibit
(EBACE) in Geneva, May 2002. Pentastar Aviation Charter, Inc. is IS-BAO registered. IS-BAO was developed by the business aviation
industry for the benefit of all corporate and private operators. It is a code of best practices which includes a robust SMS, based on the
ICAO International Standards and Recommended Practices and was designed to help business aviation operational departments
worldwide achieve a high level of safety and professionalism.
ARG/US Platinum Rating
Platinum Rating - The highest level of ARG/US safety ratings is awarded to those operators who meet the criteria for the ARG/US Gold
Rating, and successfully complete a biennial ARG/US on-site safety audit. The ARG/US audit is a true process audit administered by
trained and experienced aviation auditing professionals to evaluate the operator against industry best practice standards. A Platinum rating
requires a functioning Safety Management System, and clear and workable Emergency Response Plan, and appropriate written standards,
implementation, and records for all major aspects of Operations and Maintenance within a flight department or Charter company.
Wyvern Approved
Wyvern Recommended Operators comply with The Wyvern Standard™—a leading audit standard developed in cooperation with the
most sophisticated and demanding corporate flight departments in the world that far exceeds the regulatory requirements for air charter
flight operations and maintenance. Compliance with the standard is demonstrated by sucessful completion of an on-site safety audit on a
two year audit cycle.
Flight Operations Quality Assurance (FOQA)
Historically, the Flight Data Recorder (or “Black Box”) data has only been used after an accident to aid in aircraft accident investigations.
With a FOQA program, we proactively look at the aircraft systems data generated from every flight to identify, define, and investigate any
adverse trends and non-standard events related to operation of the aircraft. Once identified, non-standard or adverse events and trends are
investigated and corrected through the use of root cause analysis principles, thereby maintaining operational risk levels at as low as
reasonably practical (ALARP) levels.
ICAO Annex 6 Part I requires commercial operators to develop and utilize a FDM/FOQA program for aircraft with maximum takeoff
weights of 59,400 pounds and above.
Security
Our facilities feature the latest technology to ensure your security. Gated ramp access, security cameras, a badge system for anyone on the
premises and electronically secured facility entrances help us monitor activity around the facility. Your personal security is our utmost
priority. Additionally, as a 135 operator, our Twelve Five Standard Security Program is in place, providing an additional level of security
to the facility and to your aircraft.
AIRCRAFT CHARTER SERVICES
Pentastar Aviation Charter, Inc.
With Pentastar Aviation Charter, Inc., be confident every detail of
your trip will be planned and executed by our dedicated, experienced
staff. As one of the world’s most renowned aviation service
providers, Pentastar Aviation has the aircraft and the expertise to meet
virtually any travel requirement.
Our well-appointed fleet includes Gulfstream, Challenger, Falcon,
Learjet, Hawker, Beechjet 400A, Saab and Citation aircraft. Our
charter specialists are available 24 hours a day, 7 days a week to
accommodate all of your travel needs.
Pentastar Aviation offers unparalleled global charter
services:
Well-appointed, well-maintained fleet of diverse aircraft
Worldwide operational experience
Accurate and timely quoting
State-of-the-art systems efficiently support flight
operations
Experienced, professional charter staff
FlightSafety trained and TSA-approved crew members
Two-hour response time from initial call to aircraft
departure
In-house catering and concierge service
Safety, Security and Reliability
ARG/US Platinum rated
Wyvern Approved
IS-BAO Registered
Fully certified FAR Part 135 Air Taxi Operator
Air Carrier Certificate: UG8A235J
Charter Rate Sheet
Expenses Mid-Size Jet Heavy Jet
Landing Fees (Domestic) $100 per landing $200 per landing
Domestic Fees (Estimated) $350 per airport $570 per airport
Domestic RON $600 per night $900 per night
International RON $1,000 per night $1,500 per night
Fuel Surcharge 10% of flight cost/hr 10% of flight cost/hr
International Fees Estimated per trip Estimated per trip
Flight Attendant Not applicable $600 per day
Operational Expenses $300 per trip $300 per trip
*3.5% additional processing charge for credit card payments.
*Federal excise tax charged as applicable.
*Minimum charge is two hours flight time per day.
*Invoice will include actual flight time (take off to landing) or minimum, whichever is greater.
*Actual flight charges may differ from quote due to weather, air traffic control or circumstances beyond
our control.
*Not all aircraft are owned & operated by Pentastar Aviation Charter, LLC.
*Cancellation policy – 72 hours international and 24 hours’ domestic.
*Rates subject to change without notice.
*Standard aircraft stock included. Catering requests will be invoiced as incurred; service fee may apply.
Hourly Rate
Additional Costs
Aircraft Type Passengers Year Range Endurance
(hours) MPH
Fuel
Surcharge
Retail
Cost
N119LE G550 16 2011 6750 12.7 528 $840 $8,400
N165JF G-IV SP 14 1994 4220 7.5 548 $590 $5,900
N473CW G-IV 14 1992 4450 8.5 523 $549 $5,490
N680PA C-680 8 2008 2900 5.0 521 $400 $4,000
N391KK C-680 8 2006 2900 5.0 521 $400 $4,000
N211CC C-680 8 2005 2900 5.0 521 $400 $4,000
N9CJ Saab-
340B 30 1991 869 3.0 288 $390 $3,900
N660CC 400-A
Beechjet 7-8 2001 1249 2.5 471 $268 $2,685
CONTACT OUR CHARTER DEPARTMENT
Pentastar Aviation Charter, Inc. Oakland County Int’l Airport PTK 7310 Highland Road Waterford, MI 48327 1.888.426.8999 www.pentastaraviation.com
John Hughes Charter Sales Executive C: 248.795.3173
P: 248.886.2720 [email protected] 24 Hour Dispatch | 248.666.8282 | [email protected]
www.twitter.com/pentastarav
www.facebook.com/pates/Pentastar-Aviation
http://www.linkedin.com/companies/119643/Pentastar
+Aviation?trk=pp_icon
BEYOND EXCELLENCE
With nearly 45 years of experience, Pentastar
Aviation has enjoyed the recognition of our
customers, our peers and our industry.
While we are proud of our accomplishments
and numerous awards, we never stop working
to perfect the private aviation experience.
We are continuously raising the level of
expectations and excellence within our industry.
We encourage you to continue the discovery process and
invite you to experience our capabilities and facilities
firsthand.
#1 U.S. FBO 2012 Pro Pilot PRASE Survey
#1 FBO 2012 AIN FBO Survey
ARG/US Platinum Rating
Services Provider
Values
People – Our people are the source of our strength. They provide our corporate intelligence and determine
our reputation and vitality. Quality of life, teamwork and employee involvement are our core human
values.
Service – Service quality differentiates us from our competition. We must be the best at meeting the needs
of our customers and will do so by focusing on the details and exhausting all efforts to exceed their
expectations.
Profits – Profits are the result of how efficiently we provide services to our customers. Profits enable us to
grow and invest in the future.
Vision
Pentastar is the leader in providing
unparallel service in corporate air
travel and support to some of the
world’s leading companies.
Mission
Our mission is to continuously exceed
our customers’ expectations and
maintain customer loyalty by adhering
to the highest standards of safety and
providing a challenging and rewarding
experience for all of our employees.