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Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

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Design Twentyfirst Century team members Vannesa Ahuactzin, Eimear Fitzsimons & Brian Gough showing a recent project with residents in Clongriffin.

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Page 1: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century
Page 2: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Finding the hidden potential of place.

Page 3: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Clontarf

Clongriffin

North Inner City

South-East Inner City

Ballymun-Finglas

Cabra-Glasnevin

Ballyfermot-Drimnagh

South-WestInner City

Crumlin-Kimmage Pembroke-Rathmines

Artane-WhitehallDonaghmede

Page 4: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

The Team17 Team members 9 Volunteers7 Dublin City Council1 Fingal County Council

Page 5: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 1We held conversations with the people of Clongriffin.

Page 6: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 2We searched for 1700 inspirational ideas.

Page 7: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 3We worked with a team of KaosPilots, running processes in Clongriffin.

Page 8: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 4We created ideas informed by what we heard and learnt during the 9 processes.

Page 9: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 5We transformed our ideas into possible projects.

Page 10: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 6We made our projects public by participating in Innovation Dublin week.

Page 11: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 7We adapted and developed our projects from the feedback taken from Innovation Dublin.

Page 12: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 8We tested our projects with the people of Clongriffin.

Page 13: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 9We worked with the people of Clongriffin to define and narrow the number and scope of projects.

Page 14: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 10We prototyped our projects and found project champions among the Clongriffin residents.

Page 15: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 11We continued to prototype and found more project champions.

Page 16: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Week 12We celebrated our work and handed our projects over to the Clongriffin champions.

Page 17: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Project Outcomes

11135611

500 17

1700185

3002011

PEOPLE CONTRIBUTED TO DEFINING THE PROJECT

IDEAS WERE PRODUCED

CONCEPTS WERE SKETCHED

PROJECTS WERE DEVELOPED

RESIDENTS ENGAGED IN THE PROJECTS

RESIDENTS BECAME PROJECT CHAMPIONS

DEVELOPER ENGAGED IN THE PROJECTS

TEAM MEMBER STARTED A NEW BUSINESS

TEAM MEMBER STARTED-UP BUSINESS USING NEW SKILLS

PEOPLE JOINED THE TEAM TEAM MEMBER STARTED A PHD IN CITIZENSHIP ENGAGEMENT & SOCIAL SPACES

TEAM MEMBERS RETURNED TO THE PUBLIC SECTOR & CHALLENGED THE SYSTEM

TEAM MEMBERS FORMED A LEARNING LABORATORY

PEOPLE WERE EMPLOYED BY DESIGN TWENTYFIRST CENTURY, GOING FROM STUDENTS TO TEACHERS

NON-TEAM MEMBER STARTED A NEW BUSINESS

BUSINESS NETWORK WAS ESTABLISHED

TEAM MEMBER RETURNED TO THE PRIVATE SECTOR AND APPLIED HER SKILLS TO HER PROJECTS

Page 18: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century
Page 19: Service Design Thinks Dublin 12th May 2010 | Design Twentyfirst Century

Thank You!