cgayner documents

Transition - Six Factors Determining Success or Failure
Documents Transition - Six Factors Determining Success or Failure
Planning For Contract Termination
Documents Planning For Contract Termination
The Top 10 Problems with Outsourcing
Documents The Top 10 Problems with Outsourcing
The Governance Challenge in BPO
Documents The Governance Challenge in BPO
Q&A with Peter Allen from TPI
Documents Q&A with Peter Allen from TPI
How to Navigate the Outsourcing or Shared Services Maze
Documents How to Navigate the Outsourcing or Shared Services Maze
Carve-Outs as the Next Step for Shared Services
Documents Carve-Outs as the Next Step for Shared Services
Award Winner Interview - Nicola Stokes ANZ
Documents Award Winner Interview - Nicola Stokes ANZ
Disaster Preparedness in an Offshore Shared Services Organisation
Documents Disaster Preparedness in an Offshore Shared Services Organisation
Service Managemen - Supporting Competitive Service Delivery
Documents Service Managemen - Supporting Competitive Service Delivery
Q&A with Neil McEwen, PA Consulting
Documents Q&A with Neil McEwen, PA Consulting
Scoring IT Success at Bowne & Co Inc
Documents Scoring IT Success at Bowne & Co Inc
Shared Services as an Asset in Supporting Innovation and Growth
Documents Shared Services as an Asset in Supporting Innovation and Growth
The Evolution of Captive and Outsourced Delivery Models for Business Processes
Documents The Evolution of Captive and Outsourced Delivery Models for Business Processes
August Gateway 2008
Documents August Gateway 2008
Ask - Listen - Do
Documents Ask - Listen - Do
Costs Customer or Cash - What Should You Be Measuring Now
Documents Costs Customer or Cash - What Should You Be Measuring Now
Offshoring Support Services - Outsourced or Captive
Documents Offshoring Support Services - Outsourced or Captive
Shared Services - Have You Optimized Your Investment
Documents Shared Services - Have You Optimized Your Investment
Q - So when is “Shared Services” not really “Shared Services”
Documents Q - So when is “Shared Services” not really “Shared Services”
Establishing Shared Services as a Strategic Partner in Business
Documents Establishing Shared Services as a Strategic Partner in Business