darren-kall documents

Strategies for including accessibility in the product development cycle
Technology Strategies for including accessibility in the product development cycle
Usable security it isn't secure if people can't use it mwux 2 jun2012
Technology Usable security it isn't secure if people can't use it mwux 2 jun2012
Workshop: Gathering User Insight
Design Workshop: Gathering User Insight
Usable security- It isn't secure if people can't use it. O-ISC conference 14mar2012
Technology Usable security- It isn't secure if people can't use it. O-ISC conference 14mar2012
Flowcharting: The UX Socket Wrench
Technology Flowcharting: The UX Socket Wrench
You learn more from talking with angry customers
Business You learn more from talking with angry customers
Unbiased customer interviews v022 for slideshare kall consulting
Business Unbiased customer interviews v022 for slideshare kall consulting
This Product Sucks! for Midwest UX Conference
Technology This Product Sucks! for Midwest UX Conference
You Learn More from Talking with Angry Customers: Transforming Customer Anger into Profit
Technology You Learn More from Talking with Angry Customers: Transforming Customer Anger into Profit
"This Product Sucks!" Better Experiences, Better Business, Better World
Business "This Product Sucks!" Better Experiences, Better Business, Better World
"This Product Sucks!" Better Experiences, Better Business, Better World
Business "This Product Sucks!" Better Experiences, Better Business, Better World