nextgenccgrl-2012 documents

Why Proactive Customer Care Means Customer Loyalty Whitepaper
Technology Why Proactive Customer Care Means Customer Loyalty Whitepaper
Microsoft Global Alliance
Documents Microsoft Global Alliance
Contact Center Intelligence
Documents Contact Center Intelligence
What Contact Centers can Teach the Rest of the Organization about Unified Communications
Technology What Contact Centers can Teach the Rest of the Organization about Unified Communications
Microsoft Lync Global Voice Deployment Case Study, An IDC Whitepaper
Technology Microsoft Lync Global Voice Deployment Case Study, An IDC Whitepaper
Insight on Speech Analytics in the Call Center
Technology Insight on Speech Analytics in the Call Center
FCC Order (TCPA) Telecphone Consumer Protection Ac
Technology FCC Order (TCPA) Telecphone Consumer Protection Ac