syeda-rownak-afza documents

Telcos Flouting Rules on Letting Users Know About 3G Service Quality
Documents Telcos Flouting Rules on Letting Users Know About 3G Service Quality
A triadic network approach to service quality
Documents A triadic network approach to service quality
An empirical assessment of comparative approaches to service quality measurement
Documents An empirical assessment of comparative approaches to service quality measurement
Service Quality Index: A Study on Malaysian Banks
Documents Service Quality Index: A Study on Malaysian Banks