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tariq-guroo documents
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Management Excellence - Leveraging Technology and Techniques
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Monitoring Application Performance From an End-User Perspective
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Managing the IT Service Lifecycle
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Running and Optimizig IT - A Best Practice Approach
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IT 2010 vs. IT 2020 - Will Business Reality Drive or Derail a New Performance Management Paradigm
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Service Portfolio Management - Manage IT for Business Value
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Evaluating the Cost of Ownership of It Service Management Solutions
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How the Changed Economy is Shaping IT Practices
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CRM Plus - An Innovative Way to Agile Solution Dev Elopement
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Expert Tip - Agile Development
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The Move Toward ITSM Mobilization
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The State of Requirements Management Report
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Transforming Your Organization to Agile - The Inside Story of Salesforce.com’s Transformation from Waterfall to Agile
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Evolving Role Business Analyst Article
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Effective Software Delivery
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Boost Agility - Ten Best Practices for Requirements Driven Software Delivery
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Overview of IT Service Management Using the IT Infrastructure Library™ (ITIL®)
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The State of IT Systems Management
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Getting Your Requirements Right - Collaborate With Stakeholders to Work Smarter
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