10 steps to product/market fit

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A systematic approach for going from idea to product/market fit.

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Hashtag: #leanstartup

ASH MAURYA@ashmauryaspark59.com

PracticeTrumpsTheory.com

10 STEPS TO PRODUCT/MARKET FIT

9/10 startups failproducts

66%drastically change their original plans

Not a better Plan A but a path to a plan that works before running out of resources.

A plan that works = Product/Market Fit

What is Product/Market Fit?

“... customers are buying the product just as fast as you can make it - or usage is growing just as fast as you can add servers ...”

-Marc Andreessen, The Pmarca Guide to startups

“If you have to ask whether you have Product/Market Fit, the answer is simple: you don’t.”

-Eric Ries, The Lean Startup

Getting to Product/Market Fit can be done systematically.

01 Problem/Solution Fit

AG

END

A

02 Early Traction

03 Product/Market Fit

01 Problem/Solution Fit

AG

END

A

02 Early Traction

03 Product/Market Fit

01 Problem/Solution Fit

AG

END

A

02 Early Traction

03 Product/Market Fit

Do I have a problem worth solving?

01 Document your Plan A.

Reasonably smart people can rationalize anything but entrepreneurs are especially gifted at this.

Business Model versus Business Plan

Business Model versus Business Plan

A document investors make you write that they don’t read

Business Model versus Business Plan

A single diagram of your business

Problem

Top 3 problems

Solution

Top 3 features

Unique Value Proposition

Single, clear, compelling message that states why you are different and worth paying attention

Unique Value Proposition

Single, clear, compelling message that states why you are different and worth paying attention

Unfair Advantage

Can’t be easily copied or bought

Customer Segments

Target customers

Problem

Top 3 problems

Key Metrics

Key activities you measure

Unique Value Proposition

Single, clear, compelling message that states why you are different and worth paying attention

Unique Value Proposition

Single, clear, compelling message that states why you are different and worth paying attention Channels

Path to customers

Customer Segments

Target customers

Cost Structure

Customer Acquisition CostsDistribution CostsHostingPeople, etc.

Cost Structure

Customer Acquisition CostsDistribution CostsHostingPeople, etc.

Cost Structure

Customer Acquisition CostsDistribution CostsHostingPeople, etc.

Revenue Streams

Revenue ModelLife Time ValueRevenue Gross Margin

Revenue Streams

Revenue ModelLife Time ValueRevenue Gross Margin

Revenue Streams

Revenue ModelLife Time ValueRevenue Gross Margin

Lean Canvas is adapted from The Business Model Canvas (http://www.businessmodelgeneration.com) and is licensed under the Creative Commons Attribution-Share Alike 3.0 Un-ported License.

PRODUCT MARKET

Problem SolutionUnfairAdvantage

Key Metrics

http://runlean.ly/why-lean-canvas

02 Formulate an implementation strategy.

Facebook won on strategy not vision.

03 Hone in on early adopters !rst.

Problem Solution Unique Value PropositionUnique Value Proposition

Unfair Advantage

Customer Segments

Problem

Key Metrics

Unique Value PropositionUnique Value Proposition

Channels

Customer Segments

Cost StructureCost StructureCost Structure Revenue StreamsRevenue StreamsRevenue Streams

Your early adopters de!ne the business model

Build an MVP (Minimum Viable Product).

An MVP is the smallest solution that delivers customer value.

(BONUS: And captures customer value.)

01 Problem/Solution Fit

AG

END

A

02 Early Traction

03 Product/Market Fit

01 Problem/Solution Fit

AG

END

A

02 Early Traction

03 Product/Market FitHave I built something people want?

In God we trust, all others bring data.

-W. Edwards Deming

Startups don’t starve,they drown.

-Shawn Carolan, Menlo Ventures

What you wanted

WTF

The reality

04 Establish a standard measure of progress.

Financial accounting Innovation Accounting

ACQUISITION

ACTIVATION

RETENTION

REVENUE

REFERRAL

How do users !nd you?

Do users have a great !rst experience?

Do users come back?

How do you make money?

Do users tell others?

Dave McClure’s Pirate Metrics

05 Deliver value before growth.

ACQUISITION

ACTIVATION

RETENTION

REVENUE

REFERRAL

How do users !nd you?

Do users have a great !rst experience?

Do users come back?

How do you make money?

Do users tell others?

Value Metrics

06 The terrain before Product/Market Fit is riddled with qualitative learning.

You don’t need lots of users to learn. Just a few good customers.

01 Problem/Solution Fit

AG

END

A

02 Early Traction

03 Product/Market Fit

01 Problem/Solution Fit

AG

END

A

02 Early Traction

03 Product/Market Fit

How do I scale?

07 Identify your engine of growth.

ACQUISITION

ACTIVATION

RETENTION

REVENUE

REFERRAL

How do users !nd you?

Do users have a great !rst experience?

Do users come back?

How do you make money?

Do users tell others?

PAID

STICKY

VIRAL

Growth Metrics

A startup can focus on only one metric. So you have to decide what that is and ignore the rest.

-Noah Kagan

What’s stopping your business from growing 10X?

-David Skok

08 Measure everything as a cohort.

You cannot step in the same river twice.

-Heraclitus

Signups

Activation

Paid Conversion

Signups

Activation

Paid Conversion

09 Build a continuous feedback loop with customers for rapid hypothesis generation.

10 Breakthrough insights are usually hidden within failed experiments.

A pivot not grounded in learning is a disguised “see what sticks” strategy.

“There is no such thing as a failed experiment- only unexpected outcomes. ”

- Buckminster Fuller

THANKS!

Available now in bookstores

Get more content like this:http://runlean.ly/InnovationAccounting

Ash Maurya | Author, Running Lean | Founder, Spark59 | @ashmaurya

Life is too short to build something nobody wants

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